Raymour & Flanigan - Southampton Reviews 

176
TrustScore 4.5 out of 5

4.7

427 Street Road, 18966 Southampton, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mike Wunder is a fabulous salesman. The reason why is that he’s very knowledgeable about the brands, very friendly, does not pressure you, has great advise, and does his best for the customer. All of... See more

Rated 5 out of 5 stars

Maya greeted us and quickly understood our tastes and specific needs. She took us to 4-5 specific pieces she felt we would be interested in. She then left us alone to discuss our likes/dislikes. She... See more

Rated 5 out of 5 stars

I had a wonderful experience at R&F on Friday April 24th. Maya Blank was responsible for this wonderful experience. Her decorating expertise and helpful suggestions made it easy to furnish my future... See more

Rated 5 out of 5 stars

Maya Blank is our favorite sales person and we keep returning to this store only because of her. She is always super pleasant to work with, very attentive to our needs and super helpful when we only... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 427 Street Road, 18966, Southampton, PA, United States

  • 2153223800

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(176)

3,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Maya was awesome!

Maya at the Southampton, PA store was awesome! She stayed hours after her shift ended to help me and I left with furniture for two rooms in my new house and a list of what I wanted for the other two.

November 24, 2024
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Reply from Raymour & Flanigan - Southampton

Hi Peter,

Thank you so much for sharing your wonderful experience with Maya at our Southampton, PA store! We're thrilled to hear that she went above and beyond to assist you, even staying after her shift to ensure you found the perfect furniture for your new home. Your satisfaction is our top priority, and it's great to know that Maya made such a positive impact on your shopping experience. We look forward to helping you furnish the rest of your rooms!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Our Salesman was verry efficient and…

Our Salesman was verry efficient and easy work with, this is the second purchase with the same salesman

November 17, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Ruth,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your salesman was efficient and easy to work with, and that you chose to return for a second purchase. Your continued support means a lot to us. We look forward to serving you again in the future!

Best regards,
Ashley F.
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our sales guy

Our sales guy, Bo, was fantastic!

November 18, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Satisfied Customer,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Bo provided you with fantastic service. We strive to ensure all our customers have a great experience, and it's wonderful to know Bo met your expectations. We look forward to serving you again in the future!

Best regards,
Ashley F.
The Raymour & Flanigan Team

Rated 5 out of 5 stars

great service

November 14, 2024
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Reply from Raymour & Flanigan - Southampton

Hi Daniel,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future!

Best regards,
Ashley F.
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Furniture Shopping Made Easy

The showroom provided plenty of quality and price options. The floor layout made it easy to visualize what the furniture would like in my home. The salesperson, Bowen, was quite helpful. With in-stock availability and quick delivery, buying was a no brainer!

November 10, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Cynthia,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our showroom and found the layout helpful for visualizing the furniture in your home. It's great to know that Bowen was able to assist you effectively and that our in-stock availability and quick delivery made your buying experience seamless. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman was pleasant

The salesman was pleasant. It was a nice shopping experience

November 2, 2024
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Reply from Raymour & Flanigan - Southampton

Hi Lisa,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a pleasant shopping experience and that our salesman made a positive impression. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

easy peasy!

We already had an idea of what we were shopping for when we walked in. We described our needs to Miya and she took us directly to 3 options that were spot on. She really knew the options and was able to tell us about the all of the details. easy peasy! The whole shopping process was great.

October 27, 2024
Rated 5 out of 5 stars

They customer care team was very…

They customer care team was very understanding of the situation worked toward a positive solution.
Thanks for your understanding before delivery

October 23, 2024
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Reply from Raymour & Flanigan - Southampton

Thank you so much, Tom, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mattress shopping

Judy was so helpful and made the process so easy. It was a pleasure. I would definitely come back to Raymour andFlanagan just for that reason and she was not pushy. She was also delight to work with.

October 23, 2024
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Reply from Raymour & Flanigan - Southampton

Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Southampton

Thank you, Mark, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

My sales person Maya was awesome

My sales person Maya was awesome. Knowledgeable, helpful and took the time to listen!

October 15, 2024
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Reply from Raymour & Flanigan - Southampton

Hi Beth,

Thank you for taking the time to share your experience with us. We're thrilled to hear that Maya provided you with knowledgeable and attentive service. However, we noticed your rating was 3 out of 5 stars. If there's anything specific that could have made your experience better, we'd love to hear your feedback. Your insights are valuable as we strive to improve our services.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Very helpful and knowledgeable sales…

Very helpful and knowledgeable sales staff who answered questions and guided my purchasing decision without being too pushy or aggressive.

September 25, 2024
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Reply from Raymour & Flanigan - Southampton

Thank you so much, Susan, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales team was excellent!

September 28, 2024
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Reply from Raymour & Flanigan - Southampton

Thank you so much, Michael, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Went to look for a new bed and my wife…

Went to look for a new bed and my wife had Matt as the salesperson. Matt was very patient and explained all the options and styles to her. We went back the next day and purchased the new bed and also bought a living room set too.

Matt was a pleasure to deal with and is an asset to Raymor Flanagan and would recommend him to anyone else we know is looking for furniture.

September 3, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Maureen,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Matt provided you and your wife with exceptional service and helped you find the perfect bed and living room set. It's always our goal to ensure our customers feel informed and comfortable with their choices, and it sounds like Matt did just that.

Your kind words about Matt being an asset to our team mean a lot to us, and we will be sure to pass along your compliments to him. We truly appreciate your recommendation and look forward to assisting you with any future furniture needs.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Enjoyed working with Bill

Enjoyed working with Bill
Look for to speaking with him
In a couple of weeks

September 1, 2024
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Reply from Raymour & Flanigan - Southampton

Hi Robert,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you enjoyed working with Bill. He'll be delighted to know that you look forward to speaking with him again. If there's anything you need in the meantime, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good experience

Several things: 1st The salesperson understood what I wanted and was very helpful. 2nd. There was a large selection of what I was looking for. And 3rd. The time for accessibility of delivery was just right.

August 22, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Josephine,

Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to understand your needs and provide helpful assistance. It's great to know that you found a large selection of what you were looking for and that the delivery timing worked out perfectly for you. We truly appreciate your feedback and your 5-star rating. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Judy made the entire process a pleasure.

Judy made the entire process a pleasure.

August 20, 2024
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Dear Joan,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Judy made the entire process a pleasure for you. We strive to provide excellent service and it's wonderful to know that Judy exceeded your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Salesman was great

Salesman was great, answered all of our questions and knew the furniture features and options.

August 3, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Customer,

Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to provide you with all the information you needed and that you had a positive experience with us. We strive to ensure our team is knowledgeable and helpful, so it's great to know we hit the mark. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

your manager eddie amato is very…

your manager eddie amato is very knowledgeable and reassuring. he solved my problem and followed up promtly. i could not ask for anything more.thanks for having a manager like that in your store

July 29, 2024
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Reply from Raymour & Flanigan - Southampton

Dear Ronald,

Thank you so much for your wonderful review! We're thrilled to hear that Eddie was able to assist you so effectively. It's always our goal to provide knowledgeable and reassuring service, and it's great to know Eddie exemplified that. We appreciate your kind words and look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

The experienced salesperson

The experienced salesperson, Judy, got a feel of our style and needs. She made great suggestions the mattress and dining chairs.

July 21, 2024
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Reply from Raymour & Flanigan - Southampton

Hi Clarence,

Thank you so much for your wonderful review! We're thrilled to hear that Judy was able to understand your style and needs, and provide you with great suggestions for your mattress and dining chairs. We strive to offer personalized service, and it's fantastic to know that Judy delivered on that promise. Enjoy your new furniture, and we hope to see you again soon!

Best regards,
The Raymour & Flanigan Team

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