Raymour & Flanigan - Southampton Reviews 

176
TrustScore 4.5 out of 5

4.7

427 Street Road, 18966 Southampton, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mike Wunder is a fabulous salesman. The reason why is that he’s very knowledgeable about the brands, very friendly, does not pressure you, has great advise, and does his best for the customer. All of... See more

Rated 5 out of 5 stars

Maya greeted us and quickly understood our tastes and specific needs. She took us to 4-5 specific pieces she felt we would be interested in. She then left us alone to discuss our likes/dislikes. She... See more

Rated 5 out of 5 stars

I had a wonderful experience at R&F on Friday April 24th. Maya Blank was responsible for this wonderful experience. Her decorating expertise and helpful suggestions made it easy to furnish my future... See more

Rated 5 out of 5 stars

Maya Blank is our favorite sales person and we keep returning to this store only because of her. She is always super pleasant to work with, very attentive to our needs and super helpful when we only... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 427 Street Road, 18966, Southampton, PA, United States

  • 2153223800

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(176)

3,956 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bo was very knowledgeable about the…

Bo was very knowledgeable about the products and options, which kept us on track and not aimlessly wondering like we've done in other stores. He also went out of his way to find an option elsewhere because the manufacturer we chose, didn't offer it.

February 5, 2023
Rated 5 out of 5 stars

Bowen Jones

Bo, the salesmen, was very helpful. He wasn’t pushy (which can be annoying). He quickly showed me the sofa I came in to see and then showed me alternatives that met my criteria.

January 28, 2023
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you Nancy Annunziata for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new sofa! -Jeff V.

Rated 5 out of 5 stars

Judy Drabyk

Our salesperson, Judy, was pleasant and helpful in making the right selection of furniture for our needs. We did visit the showroom several times before making final selection and Judy was patient with our decision-making process.

January 22, 2023
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you James DiGuiseppe for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Excellent service from Bowen Jones in PA

This was the second time that Bowen Jones was our sleep consultant. As before, he was very professional, helpful, informative, and pleasant.

January 9, 2023
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you for taking the time to leave such a positive review of our sleep consultant. We are delighted to hear that he was able to assist you once again and that you found him to be professional, helpful, informative, and pleasant. It means a lot to us that our customers have a great experience with our consultants. Thank you again for your kind words. -Jeff V.

Rated 4 out of 5 stars

My quest for the best mattress for me

I went Raymour & Flanigan in Southhampton, PA to try several mattresses that I had researched online as possible selections for my bed. Robin Pearlman greeted me at the door and had a plan of how to show me the mattresses in the sleep center. Robin showed me many different brands and selections. I told her I wanted a cooling mattress for a side sleeper. I looked at the ones on my list Casper, Tempurpedic, Purple, etc. She gave me plenty of time to go back and forth my favorite mattresses until I narrowed it down to two. I selected and she let me know the warranty and return policies in case I don't like the one I chose. Robin was very helpful and informative.

January 5, 2023
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you for taking the time to share your experience at our Southhampton, PA location. We are happy to hear that your sales person provided you with exceptional service and was able to assist you in finding a mattress that met your needs. We hope that you enjoy your new mattress! Thanks again for choosing Raymour & Flanigan! -Jeff V.

Rated 5 out of 5 stars

Great experience and will always buy…

Great experience and will always buy from Raymour and Flanigan.

January 2, 2023
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you Jeff Kay for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Simple process as usual

Simple process as usual. Helpful staff, engaging and greeting wife and I as we entered store. Listened to our needs and recommended additional products. Also was able to pull previous purchase up to help answers questions.

December 28, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you CM Walker for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

friendly and knowledgeable employees

friendly and knowledgeable employees. Wide selection of products, and able to deliver some within 3 days. Always a great experience. Have our whole house furnished by items from Raymour and Flanigan. Top quality and protection plan, as well.

December 27, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you Gina Waite for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Easy

Easy. And helpful

December 10, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you Jimfor your 5 star rating! We're happy to hear our team was helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Maya was so knowledgeable and helpful

Maya was so knowledgeable and helpful . She was able to help us get good quality furniture within our budget . She was a pleasure to work with 😊

November 13, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you for your review Kelly Olewine We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Bowen has exceptional service skills

Bowen has exceptional service skills, we really appreciated the level of service and support.

November 13, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you Lev Isakov for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Great service

Great service, honestly about the product and no pressure buying.

November 11, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you Janetfor you 5 star rating! We're happy to hear our team provided you with excellent service and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The sales consultant was helpful…

The sales consultant was helpful without being overbearing. We found the furniture we wanted. I like that our consultant is available after the sale for any concerns we have.

October 22, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you for taking the time to leave a review, Lois! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

Maya was the best…

Maya was our salesperson and was very friendly. We knew the style we were looking for, so she took us directly to every set of furniture in that particular style. She knew where everything was in the store. Maya made helpful decorating suggestions. She explained the different fabric styles, content and care tips. We made a large purchase. We were turned off by a different salesperson who rudely came to the dining table where we were sitting and discussing purchasing that set. He brought another customer to the table where we were and threw some pictures on the table that the customer was purchasing instead of taking her to the sales counter. My husband informed the manager about the rude salesperson, and they pretty much shrugged it off.

October 22, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Kay, We are happy to hear that most of your experience with us was positive and that you got the help that you needed!! If you'd like to discuss your experience with us feel free to email Customer Care at rfcare@raymourflanigan.com and we will reach out to you as soon as we can. Thank you! -Jeff V.

Rated 2 out of 5 stars

I called to request information on an…

I called to request information on an item that I wanted to order. The sales representative was helpful. I said I would call back later in the day to place the order. I called several times left a message. I received a call from the front desk 8:30 in the evening telling me the order was placed And they needed some information. I should’ve stopped them there when they started asking me credit information. I never indicated to the sales rep that I wanted to finance a $300 item. He ran my credit without my approval. We are avid Raymour and Flanigan customers. However this does not sit well with me.

October 17, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Hello Debra. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

Rated 5 out of 5 stars

Good sales experience

Our sales person was very good. She gave us time to look around and talk while not being intrusive. When we needed assistance she was available and helpful.

October 16, 2022
Raymour & Flanigan - Southampton logo

Reply from Raymour & Flanigan - Southampton

Thank you for taking the time to leave a review, Joe! We're happy to hear that your sales associate was helpful and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look