Raymour & Flanigan - Staten Island Outlet Reviews 

147
TrustScore 4.5 out of 5

4.6

Richmond Avenue 2535, 10314 Staten Island, New York, US


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See what reviewers are saying

Rated 2 out of 5 stars

The delivery team was great and very efficient. We noticed a bad smell after delivery but it went away or we got used to it. The queen sofa bed is very uncomfortable. It's hard and you can't... See more

Rated 5 out of 5 stars

Our sales associate (Josephine Weiss) was very knowledgeable & friendly. She made our experience very rewarding! She made our shopping very stress free & made suggestions that my husband & I didn't... See more

Rated 5 out of 5 stars

I love the store I’ve purchased living room dining room and bedroom furniture/items since June 2025 and I’m very happy with everything My go to sales person us Kevin O’Neil Kevin is always profes... See more

Rated 5 out of 5 stars

This outlet location in Staten Island, NY is so nice. Everyone was happy to be at work and to help. The person who helped me was Mohamed Iddrisu. Mohamed was so supportive with all my indecisiveness.... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Richmond Avenue 2535, 10314, Staten Island, New York, United States

  • 718-303-7079

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.6

All reviews

(147)

4,048 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I visited the store on Saturday and saw a floor sample dining set I really liked but was more focused on getting a livingroom set instead. The next day I called the store to ask if the same dining set was still available. Thankfully it was and Mauro assisted me with my purchase over the phone and directed me on how to make a payment online. He followed up with me the next day to inform me of delivery updates. I really appreciate his assistance, superb customer service, and the fact that I didn’t have to drive back to SI and pay another toll was a plus! Thank you again!!

May 20, 2024
Rated 5 out of 5 stars

Michelle Pietromonico

Michelle Pietromonico was my sales associate for my first-time experience to purchase furniture from Raymour & Flanigan. It was by far the most complete and well-handled sales experience I have ever had. Her customer service skills are top tier, as well as, she was such a pleasure to interact with which made my experience in the showroom and the decisions, I made all the right ones and by the way, during the course of my order I made changes and Michelle was always awesome and patient. She was literally the best sales experience purchasing furniture I have ever had in 50 years of my furniture purchases.

Additionally, when the delivery arrived, the sofa was not making it through my doors. I have never seen two delivery men so determined and I appreciate that, they took two of my doors off the hinges and spent a good 45 minutes just to get that piece in.

Finally, I'm so thrilled with my new purchase it's beautiful!

April 9, 2024
Unprompted review
Rated 4 out of 5 stars

The gentleman was very nice

The gentleman was very nice. I was just surprised by how much the delivery was for such a small expensive item . I could of had someone picked it up before I left the store and found out how much the delivery was

April 23, 2024
Rated 5 out of 5 stars

Kevin went above and beyond

Kevin went above and beyond, to help us find a living room that was perfect for us.. we added another piece of furniture the next day and Mark helped us and was just as efficient. Would recommend to my friends

February 28, 2024
Rated 5 out of 5 stars

Matresses

Sales persons very helpful and pleasant. Everything that was promised was done. Pleasurable experience.

February 2, 2024
Rated 4 out of 5 stars

pre- holiday

allowed us to view the choices without being approached multiple times.
we know you are there, when we are ready to ask a question we will approach you. Rocky was helpful and informative. I was disappointed the chosen furniture wasnt real leather for over 3k total. thats why no 5 stars.

November 2, 2023
Rated 5 out of 5 stars

Professional Service

The associate Louis was professional and very knowledgeable. He focused on what we came in to purchase. He made suggestions but was not pushy. He addressed all our needs and concerns . He went above and beyond for us.

October 29, 2023

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