Raymour & Flanigan - Staten Island Outlet Reviews 

147
TrustScore 4.5 out of 5

4.6

Richmond Avenue 2535, 10314 Staten Island, New York, US


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Rated 2 out of 5 stars

The delivery team was great and very efficient. We noticed a bad smell after delivery but it went away or we got used to it. The queen sofa bed is very uncomfortable. It's hard and you can't... See more

Rated 5 out of 5 stars

Our sales associate (Josephine Weiss) was very knowledgeable & friendly. She made our experience very rewarding! She made our shopping very stress free & made suggestions that my husband & I didn't... See more

Rated 5 out of 5 stars

I love the store I’ve purchased living room dining room and bedroom furniture/items since June 2025 and I’m very happy with everything My go to sales person us Kevin O’Neil Kevin is always profes... See more

Rated 5 out of 5 stars

This outlet location in Staten Island, NY is so nice. Everyone was happy to be at work and to help. The person who helped me was Mohamed Iddrisu. Mohamed was so supportive with all my indecisiveness.... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Richmond Avenue 2535, 10314, Staten Island, New York, United States

  • 718-303-7079

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.6

All reviews

(147)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happily Rewarding!

Our sales associate (Josephine Weiss) was very knowledgeable & friendly. She made our experience very rewarding! She made our shopping very stress free & made suggestions that my husband & I didn't even think of. She is truly an asset to Raymour & Flanigan. My husband will be sure to recommend our family & friends for their furniture & decor needs.

September 3, 2023
Rated 5 out of 5 stars

Highly Recommended

Our salesman made the experience wonderful with his outgoing personality. He was knowledgeable of all the offers. However, manager was a bit condescending when it came to a billing issue, but overall very pleased with the experience!

August 29, 2023
Rated 5 out of 5 stars

Mauro at the SI Outlet

Mauro was a pleasure to work with....he was very professional and patient and went out of his way to confirm info for us. He was not pushy or demanding in any way. He showed us several options until we decided on the sofa set we wanted. We plan to return in the next week or so for a new mattress and will request Mauro as our salesperson !

August 27, 2023
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I walked in the store (after going to three other furniture stores), and was greeting by friendly a knowledge sales team. I at no time did I feel pressure or frustration (because I didn't know what I wanted). The sales person Josephine, was personable and extremely knowledgeable. She walked through options that help us meet our needs. She cared more about the customer than the sale - Very refreshing after a long day! Even the cashier made sure I had all the details necessary for my delivery. I highly recommend this location!

August 24, 2023

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