The delivery team was great and very efficient. We noticed a bad smell after delivery but it went away or we got used to it. The queen sofa bed is very uncomfortable. It's hard and you can't... See more
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Our sales associate (Josephine Weiss) was very knowledgeable & friendly. She made our experience very rewarding! She made our shopping very stress free & made suggestions that my husband & I didn't... See more
I love the store I’ve purchased living room dining room and bedroom furniture/items since June 2025 and I’m very happy with everything My go to sales person us Kevin O’Neil Kevin is always profes... See more
This outlet location in Staten Island, NY is so nice. Everyone was happy to be at work and to help. The person who helped me was Mohamed Iddrisu. Mohamed was so supportive with all my indecisiveness.... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
Richmond Avenue 2535, 10314, Staten Island, New York, United States
- 718-303-7079
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Hasn’t replied to negative reviews
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Happily Rewarding!
Our sales associate (Josephine Weiss) was very knowledgeable & friendly. She made our experience very rewarding! She made our shopping very stress free & made suggestions that my husband & I didn't even think of. She is truly an asset to Raymour & Flanigan. My husband will be sure to recommend our family & friends for their furniture & decor needs.
My salesmen Carl Petrigno was a…
My salesmen Carl Petrigno was a gentlemen. no pressure gave me time to look around and answered all my questions. Thank you Carl.
the sales girl explained alot of…
the sales girl explained alot of questions i had .very flexable,the sale people are very plesant.
The sales and management team.
Great customer service in store
Great customer service in store. Quick, on time delivery. Just testing out our mattress purchase and hope it’s what we expect
Do not assess anyone by the look....what they're wearing, the color of their skin, height or weight. Treate everybody like a real human being.
Anyone can be a big customer. Do not under estimate anybody.
Highly Recommended
Our salesman made the experience wonderful with his outgoing personality. He was knowledgeable of all the offers. However, manager was a bit condescending when it came to a billing issue, but overall very pleased with the experience!
The young lady that helped us was so…
The young lady that helped us was so patient and walked us through every step of decisions.
Josephine was very helpful
Josephine was very helpful. She was very honest in my decision. I felt very confident in my purchase.
The sales rep was very polite and not…
The sales rep was very polite and not aggressive for a sale. Spoke to me like a friend and provided honest opinions.
Mauro at the SI Outlet
Mauro was a pleasure to work with....he was very professional and patient and went out of his way to confirm info for us. He was not pushy or demanding in any way. He showed us several options until we decided on the sofa set we wanted. We plan to return in the next week or so for a new mattress and will request Mauro as our salesperson !
First Time in Raymour & Flanigan
Our Salesman was courteous, informative and very pleasant to do business with. It was a pleasure to do business at Raymour & Flanigan.
Professional
Salesperson was outstanding.
Salesperson was outstanding.
Outlet prices were reasonable.
Great customer representative.
Great customer representative.
The rep ( Mohamed) who serve me was very professional, very respectful.
Amazing customer service
Amazing customer service! I walked in the store (after going to three other furniture stores), and was greeting by friendly a knowledge sales team. I at no time did I feel pressure or frustration (because I didn't know what I wanted). The sales person Josephine, was personable and extremely knowledgeable. She walked through options that help us meet our needs. She cared more about the customer than the sale - Very refreshing after a long day! Even the cashier made sure I had all the details necessary for my delivery. I highly recommend this location!
Love the selection and how hospitable…
Love the selection and how hospitable the salesperson was. Everything was quick and easy
Another great transaction
Sales associate Josephine made the whole experience quick and painless. We were in and out in about 15 minutes.
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