Raymour & Flanigan - VoorheesReviews 

146
TrustScore 5 out of 5

4.8

79 Route 73, 8043 Voorhees, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

We were greated by Ian and from the very beginning he was awesome, very friendly not your typical pushy salesman he listened to what we were interested in and left us walk around then he assisted us w... See more

Rated 1 out of 5 stars

Pushy sales people. Wouldn’t show me what I wanted. Acted mad when I turned down the $4800 mattress to something less expensive. She didn’t tell us much about the mattress we ended up picking. Just an... See more

Company replied

Rated 5 out of 5 stars

Eleanor was our sales person, she was very knowledgeable, professional and most of all patient with my 85 year old father. She helped us find a powerlift chair that was in his budget and suited his n... See more

Company replied

Rated 5 out of 5 stars

From the moment we entered the store we were greeted by a lovely Saleswoman who was friendly, knowledgeable and guided us to right what we were interested in and within the budget we were looking to... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 79 Route 73, 8043, Voorhees, NJ, United States

  • 8567531156

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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1-star

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Replied to 3% of negative reviews

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4.8

All reviews

(146)

3,805 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mattress shopping experience …

We were greated by Ian and from the very beginning he was awesome, very friendly not your typical pushy salesman he listened to what we were interested in and left us walk around then he assisted us with the knowledge that helped us purchase not only our new mattress but the frame and pillows as well. He made our experience so much fun adding humor and laughter to our experience. He made our visit great 😊 thank you Ian

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Reagan was amazing the second we walked…

Reagan Ruffolo was amazing the second we walked through the front door! She was knowledgeable and extremely helpful to our needs and wants! She even stayed beyond d her quitting time to see our transactions through to the end. She is a gem of an employee, and definitely an asset to Raymor and Flanagan!

August 21, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Reagan provided you with exceptional service and went above and beyond to meet your needs. It's always our goal to ensure our customers feel valued and supported, and it's clear that Reagan exemplifies this commitment.

We truly appreciate your kind words and your recognition of Reagan's dedication. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible.

Thank you once again for choosing Raymour & Flanigan.

Warm regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Was very helpful.

August 6, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Sandra,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent customer service and found our team to be very helpful. Providing top-notch service is something we strive for every day, and your feedback truly means a lot to us.

If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

It was very painless experience

It was very painless experience. Our salesperson was very nice and informative.

July 15, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Susan,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit was a painless one and that our sales team could provide you with the information you needed. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good service

Good service

July 14, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Ray,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience and that our service met your expectations. Providing excellent service is our top priority, and it's wonderful to know that we succeeded in your case.

If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our sales person was very nice and

Our sales person was very nice and
Helpful without being pushing, gave
Us time to look and think about the
Purchase....

July 4, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you in a helpful and considerate manner. It's wonderful to know that you felt comfortable and unpressured while making your decision. Your satisfaction is our top priority, and your feedback is greatly appreciated.

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

Pushy sales people

Pushy sales people. Wouldn’t show me what I wanted. Acted mad when I turned down the $4800 mattress to something less expensive. She didn’t tell us much about the mattress we ended up picking. Just an overall sub par experience. I don’t think I’ll be back.

June 30, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello AD,

Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your recent experience at our store. We strive to provide a welcoming and informative shopping environment, and it seems we fell short during your visit.

Your comments about the sales approach and lack of information provided are concerning, and we will address these issues with our team to ensure improvements are made. We value your input as it helps us enhance our service and better meet the needs of our customers.

If you have any further details you’d like to share or if there’s anything we can do to assist you, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.
RFCARE@raymourflanigan.com

Thank you again for your feedback.

Best regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Great customer service

Great customer service

June 3, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Larry,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received great service during your visit. At Raymour & Flanigan, we strive to provide exceptional service to all our guests, and it's wonderful to know we met your expectations.

If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We were interested in a new mattress …

We were interested in a new mattress snd accessories. Our sales Rep (Sharon Thonas) was very knowledgeable about the vast options and helped us focus in on products that met our needs, wants and budget. We are very pleased with our purchase.

May 23, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Dear C. Dennis,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Sharon was able to assist you in finding the perfect mattress and accessories to meet your needs, wants, and budget. It's wonderful to know that you are very pleased with your purchase.

We appreciate your kind words and your 5-star rating. Enjoy your new mattress!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Experience, Good Customer Service

Eleanor was our sales person, she was very knowledgeable, professional and most of all patient with my 85 year old father. She helped us find a powerlift chair that was in his budget and suited his needs and it's being delivered within 3 days. Definitely would use again.

May 21, 2025
Unprompted review
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Dear Edward,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Eleanor provided you and your father with knowledgeable and patient assistance in finding the perfect powerlift chair. It's wonderful to know that we could meet your needs and expectations, especially with the quick delivery.

Your kind words and 5-star rating mean a lot to us, and we are delighted to have earned your trust and satisfaction. We look forward to serving you again in the future.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was friendly

Salesman was friendly, helpful and knowledgeable.

May 21, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Minnie Moore,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to provide you with friendly, helpful, and knowledgeable service. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan Store.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tried very hard to find what I wanted…

Tried very hard to find what I wanted and found it

May 18, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Rose,

Thank you for sharing your experience with us! We're happy to hear that you found what you were looking for at Raymour & Flanigan. Your satisfaction is very important to us, and we're glad we met your expectations.

If you have any questions or need help in the future, please feel free to reach out.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The sales person we had was very knowledgeable

The sales person we had was very knowledgeable and helpful as well it was a good experience. We are very happy with the purchase we made with the salesperson help.

May 12, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Bill,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your salesperson was knowledgeable and helpful during your visit. It's wonderful to know that you are happy with your purchase and the service you received. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to helping you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Sharon was very pleasant

Sharon was very pleasant, knowledgeable and helpful with my mattress purchase.

April 26, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Susan,

Thank you for taking the time to share your experience with us! We're delighted to hear that Sharon was able to assist you with your mattress purchase and that you found her to be pleasant, knowledgeable, and helpful. Your feedback is incredibly valuable, and we're thrilled to know that you had a positive experience. If there's anything else we can do to enhance your shopping experience, please don't hesitate to reach out. We hope you enjoy your new mattress and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Lyle James is an excellent salesman

Lyle James is an excellent salesman. He understood our needs. He was very helpful and not a pushy saleman. He is very honest and took his time working with us. We will always go to him for any other future purchases.

April 13, 2025
Raymour & Flanigan - Voorhees logo

Reply from Raymour & Flanigan - Voorhees

Hello Rick,

Thank you for sharing your experience with us! We're happy to hear that Lyle James gave you great service and understood your needs without being pushy. It's nice to know that his honesty and dedication made your shopping enjoyable. We appreciate your kind words and your trust in us for future purchases. We look forward to seeing you again soon!

Best,
The Raymour & Flanigan Team

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