Raymour & Flanigan - Wyomissing Reviews 

109
TrustScore 4.5 out of 5

4.5

1055 Woodland Road, 19610 Wyomissing, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

It was nice experience. The gentleman greeted us and gave us a quick description of where things were. And most of all he was not up my butt. I know its hard being a sales person . But I hate being... See more

Company replied

Rated 1 out of 5 stars

Sadly Raymour and Flanagan associates service the client until a sale has been accomplished, and that's when all services finish towards the client. I had to go to the store 5 times to obtain a reclin... See more

Rated 5 out of 5 stars

Dillon was extremely helpful. He assisted me in finding the correct sofa and chair to meet my needs I didn’t allow enough time for me to be able to finish at my first visit. I went back the next day,... See more

Rated 5 out of 5 stars

The sales person who helped us is great. She is very knowledgeable and personable, we actually bought furniture for our new patio this time but last year she assisted us as well when we were looking f... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1055 Woodland Road, 19610, Wyomissing, PA, United States

  • 4842208240

4.5

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.5

All reviews

(109)

3,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Mattress Purchase

Dillon was a very knowledgeable and friendly salesman. He helped me find a great mattress in my budget! Raymour and Flanigan has a huge selection of mattresses from many manufacturers for all budgets. Ask for Dillon, he was great!

July 8, 2025
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Reply from Raymour & Flanigan - Wyomissing

Hello Margo,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Dillon was able to assist you in finding the perfect mattress within your budget. It's great to know that you appreciated our wide selection of mattresses. We strive to provide excellent service and a variety of options for all our customers, and your kind words affirm our efforts. We'll be sure to pass along your compliments to Dillon. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Great experience. No pressure sales.

July 5, 2025
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Reply from Raymour & Flanigan - Wyomissing

Hello Gary,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and appreciated our no-pressure sales approach. At Raymour & Flanigan, we strive to create a comfortable and welcoming environment for all our customers. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very friendly and courteous

Very friendly and courteous. They were careful and efficient.

June 30, 2025
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hello Mary,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to provide you with friendly and courteous service. It's wonderful to know that their careful and efficient approach made a positive impression on you. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Jeff Shuman

Jeff Shuman

Home Furnishing & Sleep Consultant

c. 724-825-3784 Work. 484-220-8240

June 3, 2025
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Dear Terry,

Thank you for taking the time to share your feedback about your recent experience with us at Raymour & Flanigan. We are delighted to hear that Jeff was able to assist you effectively as your Home Furnishing Consultant.

If there is anything specific you feel we could do to enhance your experience further, please feel free to reach out. We value your input and are committed to providing the best possible service to our customers.

Thank you once again for your review, and we look forward to serving you in the future.

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

I haven’t received my mattress yet

I haven’t received my mattress yet. My window of delivery was btw 9 and 12. Where is it? The need it for tonight.

June 2, 2025
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Reply from Raymour & Flanigan - Wyomissing

Dear Janice,

Thank you for reaching out and sharing your experience with us. I apologize for the inconvenience caused by the delay in your mattress delivery. We understand how important it is for you to receive your mattress on time, especially when you need it for tonight.

I am currently looking into the status of your delivery to provide you with an update as soon as possible. Our goal is to ensure that you receive your mattress promptly and to address any concerns you may have.

Please feel free to contact our customer service team directly at your earliest convenience, so we can assist you further and resolve this issue swiftly.

Thank you for your patience and understanding.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Friendly customer service.

June 1, 2025
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Reply from Raymour & Flanigan - Wyomissing

Hello Jennifer,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the ordering process easy and our service team friendly. Providing a seamless and pleasant shopping experience is our top priority, and your feedback reassures us that we're on the right track.

If you have any more thoughts or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hello,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received outstanding customer service during your visit. Our team is dedicated to providing the best possible experience for our customers, and your feedback is incredibly rewarding. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great extraordinary customer service

Great extraordinary customer service. I've been to several store locations for purchases and alllllllways the same gr e at experience

May 20, 2025
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Reply from Raymour & Flanigan - Wyomissing

Hello Denise,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you've consistently had great experiences at our store locations. Providing extraordinary customer service is something we strive for every day, and it's incredibly rewarding to know that our efforts have made a positive impact on your visits.

Your kind words and perfect rating mean a lot to us, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

A pleasant experience

Friendly, knowledgeable salesman. It was a pleasure doing business there.

May 5, 2025
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hello Carol,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our salesman and that it was a pleasure doing business with us. Providing friendly and knowledgeable service is something we strive for, and it's always rewarding to know when we've succeeded. We truly appreciate your feedback and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I love your selection of furniture

I love your selection of furniture! Your sales assistant was a joy to work with and very knowledgeable!

March 26, 2025
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hello Paulette,

Thank you so much for your wonderful review! We're thrilled to hear that you love our selection of furniture and that our sales assistant made your shopping experience enjoyable and informative. Providing excellent service and a wide range of quality products is our top priority, and it's always rewarding to know when we've succeeded. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jeff Shuman made our visit successful.

Jeff Shuman was very helpful. He was knowledgeable, listened to understand our needs and offered several alternatives.

March 23, 2025
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Reply from Raymour & Flanigan - Wyomissing

Hello Bill and Michele,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Jeff Shuman was able to assist you effectively and provide you with the options you needed. At Raymour & Flanigan, we strive to ensure our customers have a positive and helpful experience, and it's great to know Jeff met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

James was both patient and very…

James was both patient and very informative.
Everyone in the store was extremely helpful

February 8, 2025
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Dear Stephen Mooney,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Raymour & Flanigan. It's fantastic to know that James was able to assist you with patience and valuable information, and that our entire team made your visit a pleasant one.

Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. We truly appreciate your 5-star rating and look forward to welcoming you back to our store in the future.

If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Quick & Easy.

My transaction was an easy straight forward experience. The salesman was polite and professional and led me to my area of interest. I felt lucky to find the right fit for my home so quickly. Thanks so much.

February 12, 2025
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hello Daniel,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your transaction was smooth and that our salesman was able to assist you in finding the perfect fit for your home. It's wonderful to know that you felt lucky and satisfied with your purchase. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful

December 13, 2024
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hi Melissa,

Thank you so much for your kind words! We're thrilled to hear that you found our service helpful. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
Ashley F.
Raymour & Flanigan Customer Care Team
888-729-6687

Rated 5 out of 5 stars

Our Salesman

Our Salesman

November 23, 2024
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Reply from Raymour & Flanigan - Wyomissing

Hi Robert,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with your salesman. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

I came to pick up my item and when I…

I came to pick up my item and when I returned to my home and opened it, it was not what I ordered. I understand that mistakes happen, so I called to get the problem resolved. When I called the manager at the Wyomissing location was not available, but I was told I would get a call back. More than 2 hours later I was still yet to receive a call back so I called again. When I finally reached the manager, there was no attempt from the location to assist me in resolving the mistake. Although it was no fault of my own, they were still going to charge me to have my correct package delivered to me, they wouldn’t allow me to pick up my package without bringing back the incorrect one, and I didn’t even receive an apology. My order was essentially held as ransom until I brought back the package that I didn’t even order.

November 2, 2024
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Reply from Raymour & Flanigan - Wyomissing

Hi Sam. We are very sorry to hear about the poor experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your order details, including your name and the phone number associated with your account along with a brief description of this issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our Customer Care team. Thank you!

Rated 5 out of 5 stars

Our consultant

Our consultant, Michael Werle, was such a pleasure to have help us. He was patient with us and was creative in his approach to help us place a piece on order during your sale. I can’t tell you how much we appreciate all he did to help us.

October 26, 2024
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Dear Cammy,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Michael provided you with such exceptional service. It's great to know that his patience and creativity made a positive impact on your shopping experience. We truly appreciate your kind words and are delighted that you found exactly what you were looking for during our sale. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Nice experience

Jeff Shulman did a great job helping us get the dining room table that will be perfect in our home.

October 18, 2024
Raymour & Flanigan - Wyomissing logo

Reply from Raymour & Flanigan - Wyomissing

Hi Steve,

Thank you so much for taking the time to share your experience! We're thrilled to hear that Jeff Shulman was able to assist you in finding the perfect dining room table for your home. We hope it brings you many wonderful meals and memories. If you need any further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was very knowledgeable and…

Salesman was very knowledgeable and helpful. Very quick once we decided what we wanted.

September 29, 2024
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Reply from Raymour & Flanigan - Wyomissing

Hello Doug Reedy Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

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