Raymour & Flanigan - Yonkers Outlet Reviews 

128
TrustScore 4.5 out of 5

4.5

1000 Central Park Ave, 10704 Yonkers, NY, US


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Rated 5 out of 5 stars

Frank at the Raymour & Flanigan Outlet in Yonkers was outstanding! He was kind, attentive, and informative, which made the entire experience so positive. I really dislike pushy salespeople, but Frank... See more

Company replied

Rated 5 out of 5 stars

Previous experience with RF. Earlier this year purchased a bed, mattress and sofa bed from RF on central ave. Pleasant experience each time. At the outlet the salesperson Ronald I requested was off. L... See more

Company replied

Rated 5 out of 5 stars

The Furniture Consultant was very patient and helpful with me while I was looking around and deciding what to purchase. She, in no way, pressured me to make my purchase. She clearly explained all pay... See more

Company replied

Rated 1 out of 5 stars

My wife and I placed an order recently for a bedroom set. Order # 03035YULHQZ We are/were loyal customers! The bed frame is coming apart and we contacted the sales person Ronald Medina and he... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1000 Central Park Ave, 10704, Yonkers, NY, United States

  • 9142263209

4.5

Excellent

TrustScore 4.5 out of 5

128 reviews

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Replied to 0% of negative reviews

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4.5

All reviews

(128)

4,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Saleswoman was excellent and …

Saleswoman was excellent and knowledgeable

May 4, 2024
Raymour & Flanigan - Yonkers Outlet logo

Reply from Raymour & Flanigan - Yonkers Outlet

Thank you so much for your review, Emil! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service

May 2, 2024
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Patricia Szala We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 1 out of 5 stars

The manager was not only rude and…

The manager was not only rude and insulting but racist as well. I will never make another purchase based on the treatment of the Yonkers Outlet store manager. I would appreciate an email and apology from R&F Corporate Office!

May 2, 2024
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Luz Bell-Aties We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!

Rated 5 out of 5 stars

Great experience

Customer service at the Raymour and Flanigan Outlet in Yonkers was great. I took my grandmother to purchase a new bed and they treated her with respect and patience. She was happy with her purchase and the experience at the store: Look for Ben: he is the best.

April 23, 2024
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Reply from Raymour & Flanigan - Yonkers Outlet

Thank you, Caridad, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Isabel was really nice and helpful in…

Isabel was really nice and helpful in helping me and my mom pick out the right bed for us. I felt comfortable and was under no pressure to just purchase any over the top beds that does not fit me. I was very grateful for her assistance. Now I can't wait to sleep on my new bed.

November 5, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Thank you so much for your review, Annie! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The sales person was helpful but not…

The sales person was helpful but not pushy
Because I needed the furniture held while I get carpets she was very
Helpful

October 16, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Gertrude, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Helpful assistance

Helpful assistance, let us browse through the store.
Answered all questions and made the purchase easy and quick.

October 18, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Debora Conkling! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 1 out of 5 stars

Rude/disrespectful sales person

The first sales person we encountered was one of the rudest people I have ever met. He actually said two extremely inappropriate comments to my family and I. We then asked for a different sales person and when we told them about our experience they referred us to a manager. The manager was apologetic and we proceeded to purchase a mattress with the new sales person. We were each offered a store credit that would be sent to our email for our poor experience. It has been almost two weeks now and we still never received the email with the store credit. Honestly I would never go back to this store again.

August 23, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hi Nina. We are very sorry to hear about this experience you had with us! If you would like to talk with us further about your concerns, please email your details, including the phone number associated with your account and a brief description of the issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our leadership team. Thank you!

Rated 5 out of 5 stars

salesperson wasn't to pushy for a sale…

salesperson wasn't to pushy for a sale and was very helpful and patient let us browse and really decide on what we needed. I like that cause its very comforting to know they understand and that we need to choose what we like not what they want to sell just so they can make a commission or sell.

August 27, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Thank you so much for your review, Irma! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Courteous and professional services

Courteous and professional services. Salesman was knowledgeable and helpful

August 27, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello John Nardozzi! Thank you for your kind words, we are pleased to know that our sales associate was so knowledgeable and helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great sale person

August 16, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Julissa Cabral! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Terri was great

Terri was a great help. She let us browse at our own pace, and circled back to us when we narrowed down our selection and answered any questions we could come up with.

August 15, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Joe Catania! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and gave you room to shop! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

We went to the outlet store after not…Best Sales Person

We went to the outlet store after not finding what we wanted at the regular store. Not only did we find something that we liked, but had the nicest sales person anyone could wish for. Her name was Isabelle. If you go to the outlet branch which was formerly toys R Us ask for her.

July 27, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Thank you Donald for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 3 out of 5 stars

At the Yonkers store call the sale rep…

At the Yonkers store call the sale rep many times send him picture of the items we talk about never call me back had to go to the store and get another rep who was quite good might not shop at this store again first
Impression was terrible

July 18, 2023
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Reply from Raymour & Flanigan - Yonkers Outlet

Hello Oneil. We are very sorry to hear you had this experience in our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information, including phone number associated with your sale. Please also include a brief summary of your experience. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Yonkers Outlet logo

Reply from Raymour & Flanigan - Yonkers Outlet

Thank you so much, Cesar, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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