Frank at the Raymour & Flanigan Outlet in Yonkers was outstanding! He was kind, attentive, and informative, which made the entire experience so positive. I really dislike pushy salespeople, but Frank... See more
Company replied
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Frank at the Raymour & Flanigan Outlet in Yonkers was outstanding! He was kind, attentive, and informative, which made the entire experience so positive. I really dislike pushy salespeople, but Frank... See more
Company replied
Previous experience with RF. Earlier this year purchased a bed, mattress and sofa bed from RF on central ave. Pleasant experience each time. At the outlet the salesperson Ronald I requested was off. L... See more
Company replied
The Furniture Consultant was very patient and helpful with me while I was looking around and deciding what to purchase. She, in no way, pressured me to make my purchase. She clearly explained all pay... See more
Company replied
My wife and I placed an order recently for a bedroom set. Order # 03035YULHQZ We are/were loyal customers! The bed frame is coming apart and we contacted the sales person Ronald Medina and he... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
1000 Central Park Ave, 10704, Yonkers, NY, United States
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Reply from Raymour & Flanigan - Yonkers Outlet

Reply from Raymour & Flanigan - Yonkers Outlet
The manager was not only rude and insulting but racist as well. I will never make another purchase based on the treatment of the Yonkers Outlet store manager. I would appreciate an email and apology from R&F Corporate Office!

Reply from Raymour & Flanigan - Yonkers Outlet
Customer service at the Raymour and Flanigan Outlet in Yonkers was great. I took my grandmother to purchase a new bed and they treated her with respect and patience. She was happy with her purchase and the experience at the store: Look for Ben: he is the best.

Reply from Raymour & Flanigan - Yonkers Outlet
Isabel was really nice and helpful in helping me and my mom pick out the right bed for us. I felt comfortable and was under no pressure to just purchase any over the top beds that does not fit me. I was very grateful for her assistance. Now I can't wait to sleep on my new bed.

Reply from Raymour & Flanigan - Yonkers Outlet

Reply from Raymour & Flanigan - Yonkers Outlet
The sales person was helpful but not pushy
Because I needed the furniture held while I get carpets she was very
Helpful

Reply from Raymour & Flanigan - Yonkers Outlet
Helpful assistance, let us browse through the store.
Answered all questions and made the purchase easy and quick.

Reply from Raymour & Flanigan - Yonkers Outlet
Good customer service. I would like to be able to browse a little before being approached.
The first sales person we encountered was one of the rudest people I have ever met. He actually said two extremely inappropriate comments to my family and I. We then asked for a different sales person and when we told them about our experience they referred us to a manager. The manager was apologetic and we proceeded to purchase a mattress with the new sales person. We were each offered a store credit that would be sent to our email for our poor experience. It has been almost two weeks now and we still never received the email with the store credit. Honestly I would never go back to this store again.

Reply from Raymour & Flanigan - Yonkers Outlet
salesperson wasn't to pushy for a sale and was very helpful and patient let us browse and really decide on what we needed. I like that cause its very comforting to know they understand and that we need to choose what we like not what they want to sell just so they can make a commission or sell.

Reply from Raymour & Flanigan - Yonkers Outlet
Courteous and professional services. Salesman was knowledgeable and helpful

Reply from Raymour & Flanigan - Yonkers Outlet
Terri was a great help. She let us browse at our own pace, and circled back to us when we narrowed down our selection and answered any questions we could come up with.

Reply from Raymour & Flanigan - Yonkers Outlet
We went to the outlet store after not finding what we wanted at the regular store. Not only did we find something that we liked, but had the nicest sales person anyone could wish for. Her name was Isabelle. If you go to the outlet branch which was formerly toys R Us ask for her.

Reply from Raymour & Flanigan - Yonkers Outlet
At the Yonkers store call the sale rep many times send him picture of the items we talk about never call me back had to go to the store and get another rep who was quite good might not shop at this store again first
Impression was terrible

Reply from Raymour & Flanigan - Yonkers Outlet
Raymour had a well organized showroom with many options and courteous sales people. The prices were reasonable as well. The quality of the furniture is always good.

Reply from Raymour & Flanigan - Yonkers Outlet
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