While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A New Mexico Family Tradition of Quality Floors & Professional Installation Since 1972
7401 Los Volcanes NW, 87121, Albuquerque, NM, United States
Lee's service was simply outstanding.
Reply from Rayscarpetone
That is just what we love to hear, Noelle! Thank you so much for shopping with us and we appreciate the wonderful feedback.
The sales person was very helpful and accommodating. Installers were polite, experienced, and efficient.
Reply from Rayscarpetone
So glad to hear you had a great experience, Chris! We'll pass your praises on to our team and we look forward to working with you again in the future.
great selection of flooring, knowledgeable staff & installers make for a quick & painless service! the boys prepped my floors & laid the new floor in an amazing time. the results are flawless, no raised spots & everyone is very impressed at how "its not wood?!" very happy with the whole experience & results. i purposely spotted the floor with paint to show my dad how easy it comes off & scratch free too. thank you lee horwitz!
Value, convenience and quality all in one stop for a remodel project. We were able to find carpet, tile and granite for our kitchen countertop under one roof and have it installed by professionals that did a terrific job. Our only complaint was with some communication issues regarding the install on the counter top otherwise we would have given a 5 star rating. We would definitely recommend Ray's Flooring and Lee, the store manager.
Reply from Rayscarpetone
Hi Debbie, thanks for taking the time to leave us a 4-Star review! While we're happy to hear that you're pleased with the project overall, we always strive to provide the best communication possible from start to finish. If you have any additional questions or concerns you'd like to discuss further, please give us a call at 505-217-1107. Thank you!
I wish all home projects went this well. The crew was friendly and used ingenuity in some spots. We are very happy with the end result.
Reply from Rayscarpetone
Mr. Hutchinson,
Thank you for your review and choosing Ray's to do your flooring! Enjoy your new floor and we look forward to serving you again in the new future!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
