Rays Florist Reviews 

449
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, vibrant, and fresh flower arrangements that make every special occasion truly memorable, beautiful, and deeply meaningful. Buyers note that the floral displays exceed expectations in both appearance and longevity compared to typical alternatives available elsewhere. Some reviewers were happy with the prompt and highly efficient delivery service that ensures thoughtful bouquets always arrive right on time for important events. People also highlight the exceptionally helpful and friendly staff members who provide expert guidance, making the entire ordering process completely seamless and reassuring.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the flowers are beautifully arranged,... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and efficient ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that arrangements arrive... See more

Staff

Clients share positive opinions on staff, frequently highlighting courteous and helpful phone interactions.... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality and freshness of the flowers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As President of my local Womens Institute, I have twice in the last few months had to organise funeral flowers for members who have passed away. Each time the member of staff on the other end of the p... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers for a forthcoming funeral, by phone, from Australia. Mr Ray was patient and very helpful answering questions about my choice. I wouldn’t hesitate to repeat the experience. And the... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Ray Florist in Ash. I’ve been using their services for many years to have flowers delivered, and every bouquet is absolutely stunning and thoughtfully arranged for each occasion.... See more

Company replied

Rated 5 out of 5 stars

Their delivery service works well now that they've sorted their phone-based notifications. As with many things these days, you don't get a lot for your money, but what you DO get lasts a lot longer th... See more

Company replied


Company details

  1. Florist
  2. Flower Delivery
  3. Flower Designer
  4. Flower Market
  5. Wholesale Florist

Written by the company

Rays Florist is a family-run florist based in Aldershot (GU11), delivering fresh flowers across Hampshire, Surrey, and the surrounding GU postcode areas. We specialise in hand-tied bouquets, funeral tributes, wedding flowers and same-day flower delivery for all occasions. Our experienced florists create beautiful seasonal designs using premium fresh blooms, with options for bespoke arrangements, corporate flowers, and local gift delivery. Whether you’re celebrating a birthday, expressing sympathy, or brightening someone’s day, Rays Florist offers quality, care, and creativity in every design. Visit us online at www.raysflorist.co.uk to order flowers for Aldershot, Farnborough, Farnham, Fleet, Camberley, Guildford and beyond. At Rays Florist, we pride ourselves on delivering beautiful, fresh flowers with exceptional service across Surrey and surrounding areas. With years of experience in floristry, our dedicated team of professional florists carefully handcraft every bouquet and arrangement to the highest standard. Whether it’s a heartfelt gift, a thoughtful funeral tribute, or flowers to celebrate a special occasion, we combine creativity, care, and attention to detail in everything we do. We offer a wide range of stunning designs, from classic and elegant arrangements to modern, vibrant displays, ensuring there’s something for every taste and occasion. Our website makes ordering quick and easy, with secure online checkout and the option to include personal touches such as gift cards, chocolates, and balloons. Rays Florist also provides reliable local delivery to most GU postcodes, so your flowers always arrive fresh and on time. We understand the importance of those special moments, which is why customer satisfaction is at the heart of our business. Our commitment is simple: to bring joy through flowers. Whether you’re treating a loved one or yourself, you can trust Rays Florist to deliver quality, beauty, and service you can rely on every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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5.0

All reviews

(449)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful flowers and beautifully…

Beautiful flowers and beautifully presented. Delivery was on time. Many thanks

June 22, 2025
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Reply from Rays Florist

Thank you so much for your 5 star review of Rays Florist, it's really appreciated by all of us here!

Rated 5 out of 5 stars

I would deal with this company any time!

Dealing with Floristry Supplies which is part of this company. I was delighted. Amazing price, amazing next-day delivery, exactly the product I expected and arrived in perfect condition. I would deal with this company any time, thank you!

June 12, 2025
Unprompted review
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Reply from Rays Florist

Thanks so much for your review, we appreciate your custom and we hope to deal with you again in the future!

Rated 5 out of 5 stars

Thank you!!!

Excellent a very polite customer service who answered all my queries and the wreath was just what we expected for the sad occasion, this is my second time using the florist, delivered by a polite driver all prompt and as scheduled. Certainly highly recommend Rays!

June 8, 2025
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Reply from Rays Florist

Thank you so much for your kind words and for choosing Rays Florist again during such a meaningful occasion. We’re deeply touched to know the wreath met your expectations and that our team—from customer service to delivery—provided the care and professionalism you deserved. Your recommendation means the world to us, and we’d be honoured to assist you again whenever needed. Wishing you comfort and our heartfelt gratitude. 🌸 – The Rays Florist Team

Rated 5 out of 5 stars

It's lovely to use a local business

It's lovely to use a local business, and the friendly staff who are so helpful and make it easy to choose which flowers to buy. And the flowers are very good quality.

June 4, 2025
Unprompted review
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Reply from Rays Florist

Thank you so much for your lovely review! We’re delighted to hear you enjoyed your experience with us—it means the world to our team. Helping you find the perfect flowers is our pleasure, and we’re so glad you loved their quality too! We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Great friendly service

Great friendly service from a lovely independent company.
The wreath we chose was beautifully made and exactly the colours and flowers we wanted.
Many thanks to you all. X

May 29, 2025
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Reply from Rays Florist

Thank you so much for your lovely review! We’re delighted you loved the wreath—it was a pleasure creating something special just for you. Your support means the world to our team. Wishing you all the best, and we hope to welcome you back again soon! 💐

Rated 5 out of 5 stars

‘Heaven Scent’ flowers, absolute perfection.

Me and a few friends ordered some flowers for a friend who has just lost her dog, and it was such a seamless experience, came the next day. They were absolutely beautiful, the smell & attention to detail was everything. You always worry about the quality of online flowers, but these were superb, some flowers not even bloomed yet. But what topped it off for us, is the pure passion & care you can quite clearly see Ray’s has. My friend described it as a sweet man getting out of his van and hand delivering these flowers, making sure that they were perfect for her, fussing on her other dog whilst my friend read the card. Just the time & effort you’ve put into hand delivering them yourself is phenomenal, your customer service was impeccable and you really made my friends day & made her smile which we haven’t seen since the loss. Thank you so very much. The flowers were also perfect as they had roses in them and her dog was called Axel Rose, and also they were called ‘Heaven Scent’ just the eye to detail made this experience so beautiful, and unforgettable.

May 13, 2025
Unprompted review
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Reply from Rays Florist

Wow, thanks so much for your outstanding review, it's made us here at Rays all very proud!

Rated 5 out of 5 stars

Birthday flower delivery done same day

Birthday flower delivery done same day! It has made the day of the receiver extra special. Great quality of flowers, good service.

May 7, 2025
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Reply from Rays Florist

Thanks so much for your review, it was a pleasure to provide flowers to celebrate a birthday!

Rated 5 out of 5 stars

This was an online purchase

This was an online purchase. It was quick easy and seamless. The end result was a beautiful arrangement. Very happy

May 8, 2025
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Reply from Rays Florist

Thanks so much for your review - it's hugely appreciated by all of us here at Rays Florist.

Rated 5 out of 5 stars

excellent service

Great service and delivered with conformation email

April 10, 2025
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Reply from Rays Florist

Thanks very much for taking the time to write a review, it's very much appreciated by all of us at Rays Florist!

Rated 5 out of 5 stars

Great for Hook area

Helpful on the phone. Great vibe. Flowers sent were beautiful.

April 7, 2025
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Reply from Rays Florist

Thanks so much Sarah for your recommendation!

Rated 5 out of 5 stars

Perfect

Absolutely beautiful flowers for my daughter’s 50th birthday. Delivered on her big day. The arrangement was stunning. She was thrilled with them. Excellent Customer Service, couldn’t have been more helpful. Thank you.

April 8, 2025
Unprompted review
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Reply from Rays Florist

Thank you for your fantastic review! We're delighted to hear the flowers made your daughter's 50th birthday special. Your appreciation for our customer service means the world to us. We look forward to helping you celebrate more occasions in the future!

Rated 5 out of 5 stars

Funeral flowers

The Flowers for my Mum's Funeral where absolutely stunning. I really couldn't of asked for more. The staff are all really friendly & helpful. I would definitely recommend.

March 27, 2025
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Reply from Rays Florist

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Exceptional customer service and quality of flowers

I ordered some funeral flowers from Rays Florist and was extremely impressed with the level of customer service I received, as well as the quality and presentation of flowers supplied. Very professional florist who I would not hesitate to recommend.

February 21, 2025
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Reply from Rays Florist

Thank you so much for your kind words! We're honoured to have been able to assist you during this difficult time. We take great pride in our customer service and the quality of our flowers, and it’s wonderful to hear your positive feedback. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Beautiful flowers same day delivery

March 29, 2025
Unprompted review
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Reply from Rays Florist

Thanks so much for your review, hugely appreciated by all of the hard working staff at Rays Florist!

Rated 5 out of 5 stars

Great service and this was the second…

Great service and this was the second time that I had bought flowers from Rays Florist. Many thanks!

March 21, 2025
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Reply from Rays Florist

Thank you so much for your kind words! We're thrilled to hear that you’ve chosen Rays Florist twice. We appreciate your support and look forward to serving you again! 🌺

Rated 5 out of 5 stars

Spring Flowers

Great flowers in a basket. and a very friendly professional service.
Many thanks
David RH

March 19, 2025
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Reply from Rays Florist

Thanks so much for your review David, it's most appreciated.

Rated 5 out of 5 stars

Amazing service with great attention to…

Amazing service with great attention to detail.
Incredibly helpful staff and wonderful value for money.

February 27, 2025
Rays Florist logo

Reply from Rays Florist

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you had an amazing experience and that our staff were able to provide you with helpful service. Your appreciation for our attention to detail and value for money means a lot to us. We look forward to serving you again soon!

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