RB Refurbishment Ltd Reviews 7

TrustScore 3.5 out of 5

3.5

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Company details

  1. Contractor

Written by the company

RB Refurbishment Limited are a Full Renovation company. Creating Luxury. Mainly Specialising in Decorating & Flooring, but also provide high end finishes to bathrooms, kitchens, Full refurbishments We pride ourselves on an unmatchable customer service attitude , attention to detail and on providing a complete service to our clients. From design to completion. We understand the importance of organisation & communication. We always take the time & care to protect your property whether it’s a domestic or a commercial premises and keep disruption to a minimum whilst work is in progress. Which is why we use the latest technology to achieve this more easily. RB Refurbishment Limited are fully insured


Contact info

3.5

Average

TrustScore 3.5 out of 5

7 reviews

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Rated 1 out of 5 stars

Absolute cowboy company.

Absolute cowboy company.
Do not touch them with a bargepole, if you don't want a complete mess making of your home and to be ripped off. The response to my earlier review is total nonsense and this man is incapable of telling the truth, as the result of his "handywork" on my home testifies. I have taken out a CCJ against him due to the appalling state he left my house in after FOUR MONTHS of him and his so-called builders carrying out a simple re-rendering and painting job, which should have taken two weeks maximum.
Paint is now peeling on all the walls, render and paint slopped all over the windows, doors and driveway which is now on there permanently and bumpy, uneven surfaces on EVERY wall. It looks worse than it did before they started. Proper builders have told me it is a complete cowboy job and the worst they have ever seen. Not surprisingly, I never did receive the guarantee which I had been promised at the outset and which was requested umpteen times. The more I asked for this, the more aggressive and unpleasant the response was which I received. Says everything.
I suspect most of the complimentary reviews on here are fake as if the job they ripped me off for on my home is anything to go by, there us no way on Earth that this company are a fraction as good as the reviews would suggest.
I don't know how you sleep at night, Michael, knowing what you have done but from what I have been told about you I shouldn't be surprised at your lack of care and complete failure to rectify your botched work.
You have said in a previous response that an offer was made to compensate me but was ignored. That is a lie. I rejected your "offer" (which you were fully aware of) because it came nowhere near to what would have been a reasonable amount to enable me to hire a professional builder to sort out your disgraceful work. Do not try to imply that any fault is mine when you and I both know the fault lies entirely with yourself. Shame on you.
By the way, I have had no choice but to state that this delightful experience took place a year ago, as the site won't allow me to put an earlier date. It was actually between March and July/August 2024, eventually culminating in the CCJ being served in January 2025.

January 24, 2025
Unprompted review
RB Refurbishment Ltd logo

Reply from RB Refurbishment Ltd

Fiona i believe you have got the wrong company .. no Micheal works here. I don’t recall your job & not got any ccj or letters regarding this matter or any conversation with yourself. Never interacted with yourself before apologies if you could contact the correct company that would be great. As this is unfortunately on the wrong company account so I’ll contact trust pilot to get this down .. hope you get the right person

Rated 5 out of 5 stars

Exceptional skill & quality - recommend

James and his team are amazing, they make the impossible possible with thier dedication, creativity, skill and passion. It’s hard to find people who genuinely care about achieving exactly what you want and put everything into making it happen! From my experience, that’s what RB Refurbishment is about… in just 6 weeks they redecorated my entire 3 bedroom, 2 bathrooms house with my bespoke design vision combined with their expert input for the best results… and the results of my home speak for themselves! Stunning 🤩 Extremely happy customer 🙌🏼👏🏽🙌🏼

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had Micheal and the team…

I recently had Micheal and the team from RBB Refurbishments carry out a few plastering jobs in my home, and I couldn’t be happier with the results. The quality of the work is excellent — smooth finish, clean edges, and everything was done to a really high standard.

They were professional throughout, arrived on time, and kept everything tidy while working. Communication was also spot on; Micheal kept me updated at every stage and made the whole process stress-free.

Would definitely recommend RBB Refurbishments Ltd to anyone needing plastering or general refurb work. Really happy with the service and the outcome. 👍

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

James has been nothing but professional…

James has been nothing but professional and of the highest calibre from our first interaction. He came quickly to quote and followed up promptly. Everything was communicated clearly and there were zero unexpected costs. Every visit James and his team were bang on time. The workmanship has been at the highest level and I will definitely be having RB Refurbishment back to decorate the rest of my property in the near future.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

RB Refurbishment

We had a great experience using this company. We promptly received our quote to paint out house and the outcome was great.

May 20, 2020
Unprompted review

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