Reach Interactive Reviews 9

TrustScore 3 out of 5

3.2

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Company details

  1. Telemarketing Service

Written by the company

Reach Interactive is an SMS marketing provider that helps businesses communicate with key stakeholders via text message. Think promotional campaigns, competitions, company updates, order confirmations, and more!


Contact info

3.2

Average

TrustScore 3 out of 5

9 reviews

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Rated 2 out of 5 stars

Bad communication

Upon opening an account with Reach-Interactive, we received an email prompting us to activate our double-credits offer. When we contacted an agent about this, we were told this offer was no longer active and the email was sent in error. Further requests to honour the email were refused.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

We have been working with Reach Data for 7 years now and can not fault their service. Would highly recommend to anyone wishing to have a seamless mobile messaging service.

July 7, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I run a local MOT centre and used Reach-Interactive to send out annual reminders. Saved me a lot of time and money on calls and postage and the uptake was better. Can def recommend

July 7, 2016
Unprompted review
Rated 5 out of 5 stars

Super Quick Application

I use Reach's platform to communicate effectively with my co-working members here at Helm. We regularly host events and SMS allows us to update our guests quickly and efficiently to keep a high attendance rate. I am blown away by the lightening fast speed of the web app too!

July 7, 2016
Unprompted review
Rated 5 out of 5 stars

Glad we've switched

We'd been using another cheaper service for our bulk SMS, but it was very convoluted and attempts to resolve it through their customer service did not bear any fruit. Eventually we gave Reach a try. Reach's technical support helped us get to grips with their API and we were able to integrate our bulk SMS message campaigns directly into our CRM. We also used their Email SMS which worked surprisingly well. It was a little more expensive than our original provider, but you get what you pay for - the time we've saved has freed us up immensely, and is much more efficient. Would definitely recommend.

September 6, 2014
Unprompted review

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