Reactrun Reviews 167

DON'T DO IT!! Purchased and like a couple of other reviewers received confirmation emails from reactrum and xbordercommerce. They keep telling you "it's coming" and it never comes. Request shipping information and they gave me numbers that don't work on FedEx site (or any other). Finally gave me a number that shows "label created" but not shipped. Continued to give run around so after a couple weeks I disputed with my credit card company.

UPDATE TO REVIEW: After several weeks and having given up on receiving product it did finally arrive. Communication could be allot better and delivery process needs improving. However the product is what was represented so I’m editing my review abs raising the 1 star rating up.

I waited 4 weeks - if they are fake i cannot tell
The box was ruined but air jordans look good

I just ordered aj1 from there last night all I read was bad reviews so I paid 211$ and im really hoping they are good

I ordered a pair of Jordan’s 1’s on November 27th and they finally came today (December 23rd) I was worried I wouldn’t get them and I got scammed as they took so long, but yeah they came. The box was beat up, but the trainers were in excellent condition

Do not waste your money here, the whole site seems shady, completely filled with spelling and grammatical errors. I ordered a pair of shoes here through DHL way back in November hoping to receive the shoes in time for Christmas, as it as stated that it only took a few weeks to arrive. After a week I received a tracking code and found it odd that it was shipped from Saudi Arabia of all places seeing as they said on the site the shoes came from their place in America. A few days passed and the shoes was in a "On Hold" status. I waited a week and then contacted DHL about this as Reactrun didn't answer my email inquiry. DHL got back to me the next day stating that Reactrun purposefully undervalued the shoes on the parcel and ordered DHL to destroy the package, to which DHL then said to contact Reactrun to either get a refund or replacement. I sent Reactrun an email and they didn't respond to me, I had to try and dispute through this "Xborder eCommerce" site that the tracking code was emailed to me at the start of my purchase. I explained what happened to Reactrun and they simply said "Good day. Please contack with DHL to get the package. Best REgards." See what I mean by shady. I'm still trying to get in contact for a full refund if not I'll have to get more serious. Basically this Christmas present that I'd hoped would arrive is now ruined and at no point did Reactrun properly got back to my emails nor did they tell me about having DHL destroy the parcel. What a waste of time and money.

I was also a bit worried it might be a scam but was a bit more optimistic when I received my shipping email and I tracked the order with DHL all the way, 2 pairs of Jordan 1s arrived today, I am 99% certain they are genuine and if not, I can’t find fault. I would give them 5 stars but had to pay extra £18 import duty but still a good price even with that included.

Three wonderful pairs of Jordan arrived today !!!! yeahhhh.... 14 days for delivery is not so much for waiting my Jordan. Many thanks

If I could do minus stars I would. My daughter's 16th birthday was yesterday and the shoes came in perfect time in a box. I didn't open the box I just wrapped it and put it on the table next to her other gifts. When she opened it and saw the box she was so excited. When she opened it it was a dirty pair of Air Force 1's what a rip off. As much as you want to trust this brand you can't. They dont let you refund. Dont waist your money or time ladies.

Made an order on 30th Nov for trainers for daughter for Christmas. It's 14th Dec- nothing as yet....and absolutely ZERO correspondence from the company, even to confirm order....nothing. I have since read up about this site, and feeling rather dubious that the trainers will actually arrive. Think we might have been scammed. A lesson learned! BE CAREFUL GUYS!

I am very upset. I spent $190USD on Air Jordans but they sent me $80 Nike totally different pair. Now they will not respond to any emails or whatsapp messages so I can not do an exchange nor a refund. Becarful because I'm taking legal action now.

legitimate site and the shoes are accurate.
After seeing the vapor max I searched to see where I could find them and this site popped up. At first I was a little nervous about the site. But I can say it’s a legitimate site and the shoes are accurate.
The communication was excellent once the payment was processed. I was notified every step of the way from the seller to DHL who delivered the vapor max. I’m enjoying them and will shop with Reactrun in the future.

I bought the nike sb dunk Wheat Mocha, but the vents in the upper part were blocked.
It didn't come with different colored laces.
The sticker on the outer box was also different from the genuine product.
Never buy sneakers for sale on reactrun.com as they are fake.

If I could give minus stars I would. This is a SCAM. I placed an order 3 weeks ago and for men’s running shoes, when they finally arrived they were women’s air jordans. I’ve contacted them multiple times via email and their WhatsApp, no replies at all. This company is a joke and should be shut down.

Ordered a pair of Nike air Jordan 1 Blue chill 3 weeks ago. Couldn’t find them anywhere in the uk that had stock. Got tracking info after 3 days, once they arrived in the UK 2.5 weeks after the initial order I tracked them through parcel force, they arrived today which is 3 days after arriving in UK. 100% genuine trainers and I would definitely buy from them again. Simply because they were out of stock in Uk. If I could post pictures of them I would, be patient if you order from here as through my experience they will take about 3 weeks with the current situation. Mine are for a xmas gift so all is good.

Scam, dont be idiot like me and check sites. I give 150$ for shoes but nothing.

I ordered some Air Jordan 1’s in obsidian/blue. Nothing happened for 2 weeks bc of corona. But when they were shipped, it was like 3 days, then they arrived. They are definently fake, but they are extremely nice Fakes. It took me a while to figure it out. The only thing that was obvious was the White part of the sole, which is not the same exact texture as the real ones. I usually dont wear fake stuff, but these are nice enough.

I was looking for a pair of sneakers and was about to buy three of them. The website looked legit but the prices seemed too good to be true. After a google search, it's apparent this website is one BIG SCAM! Didn't buy anything.

Reactrun is a legit company. I ordered some Jordan 1’s red retro og’s and they came in good condition. They’re actual shoes and look like the product. Mine came in a week and that was with the covid delays. This is amazing work. Might be the best and cheapest website to get your High quality shoes.

I just order some pair of trainers from Reactrun. Now I’m finding they may not be legit. I sent their customer service an email and had to send another a few days ago but they got back to me. I have just gotten confirmation emails of my order – one from Reactrun and another from Xborder eCommerce, which in the Xborder email they say that the Merchant, esportbang*Dartford will be the name that will appear on my bank statement. I guess it’s now a waiting game, I am kind of worried now….

I received a pair of fake dunks, they refuse to exchange the item and after agreeing on a small refund, they stop replying and the money never comes back. Scammers, liars, and sellers of counterfeit products. Of course a chargeback is coming their way.