After having used the free version satisfactorily, we purchased T4B News Ticker v1.4 causing some small formatting issues on our website which we could resolve by CSS substitutions. With the arrival o... See more
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A plugin that saved my project. It downloads well, there is seriousness in the purchase process and especially support. In fact I will continue to use your services for other projects.
Company replied
We have always been supported 100% anytime of day or night. Awesome team and great work. Definitely a *****5 star rating.
Company replied
Amazing customer service. I had a couple glitches with the install but the plugin owner fixed it and it works flawlessly. Strongly Recommend!
Company replied
Company details
Written by the company
Realwebcare is a professional web hosting and WordPress solutions provider, founded in October 2015. We deliver high-quality web services and custom solutions through a motivated, creative, and skilled team. With unparalleled uptime, fast and responsive support, and high-performance hosting as our foundation, we empower individuals and businesses to focus on what they do best—without worrying about technical hassles. In addition to hosting, we develop lightweight, user-friendly WordPress plugins and themes tailored to real-world needs. Our approach is simple: practical tools, honest support, and long-term commitment to our users. Whether you're a developer, entrepreneur, or business owner, Realwebcare is here to support your online journey with confidence and care.
Contact info
318, Shalbagan, Rajshahi, 6203, Rajshahi, Bangladesh
- 8801797356666
- realwebcare@gmail.com
- www.realwebcare.com
RealWebCare. Real Support.
We have always been supported 100% anytime of day or night. Awesome team and great work. Definitely a *****5 star rating.
October 8, 2020
Reply from Realwebcare
Thank you for your kind words and 5-star rating! We're thrilled to hear that you've experienced 100% support from RealWebCare anytime you've needed it. We strive to provide excellent service, and your satisfaction is our top priority.
If there's anything specific you'd like to share or if you have further comments, please feel free to let us know. We appreciate your support!
Excellent customer service and support
I have been software from Realwebcare for several months, I have contacted them twice and both time my experience was excellent in responsiveness and problem resolution.
Keep up the good work!
September 25, 2020
Unprompted review
Reply from Realwebcare
Thank you for your positive feedback! We're thrilled to hear that you've had an excellent experience with our customer service and support. Your satisfaction is important to us, and we appreciate your kind words.
If there's anything specific you'd like to share or if you have further comments, please feel free to let us know. We value your support!
Very rude people and plugin didn’t work.
September 19, 2020
Unprompted review
Reply from Realwebcare
Dear jeff,
Thank you for bringing your concerns to our attention. We are genuinely sorry for any inconvenience you've experienced and appreciate the opportunity to address this matter.
After investigating your case, we found that you requested a refund through 2checkout without reaching out to our support team for assistance. We are committed to providing top-notch support to our clients, and we regret if you felt that our response was inadequate.
Please understand that our dedicated support team is here to help resolve any issues you may encounter with our products. We encourage users to reach out to us for assistance before seeking a refund, as we strive to ensure customer satisfaction.
We have a 30-day refund policy, and we honor it by providing a full refund if our clients are dissatisfied with our products. In your case, the refund was processed through 2checkout, as per your request.
We apologize for any misunderstanding or frustration you may have experienced. Our clients are essential to us, and we are here to assist you. If you have further concerns or would like to discuss your experience, please feel free to contact us directly.
Thank you for your understanding.
Best regards,
Iftekhar
good service
August 6, 2020
Unprompted review
Reply from Realwebcare
Thank you for your feedback! We're glad to hear that you find our service good. If there's anything specific you'd like to share or if you have further comments, please feel free to let us know.
We appreciate your support and are here to assist you whenever needed.
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