Rebecca's Jewellers Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A wonderful find by the sea, choice, quality and reasonable prices. The staff are friendly, knowledgeable and put you at ease immediately. Their website has all you need or could want without the en... See more

Rated 5 out of 5 stars

Very welcoming, no pressure, no hassle. Always let us feel like we were in control when choosing the ring and we actually felt comfortable the whole duration of the purchase. Did not pressure or give... See more

Company replied

Rated 5 out of 5 stars

So happy with my beautiful ring from Rebecca’s jewellers fabulous staff and a wonderful touch of nostalgia in the lovely shop. Special “Thank You” to Alma for her attention and care for what l exact... See more

Company replied

Rated 5 out of 5 stars

Revisited Rebecca’s 8/9/22 and received wonderful service. First visited this shop to purchase a ring 16 years ago and we’ve made the trip back from the Isle of Man for several purchases since. Nice t... See more

Company replied

Company details

  1. Watch Store
  2. also in
  3. Diamond Dealer
  4. Jeweler
  5. Jewelry Appraiser
  6. Jewelry Store
  7. Watch Repair Service

Information provided by various external sources

Second Hand Rolex watches and Diamond Jewellery specialists, Rebecca's Jewellers are an independent family run business with an international reputation for service and quality. Our shop on Lord Street in Southport was established in 1973 by Rebecca and was joined by her son Adrie in 1975.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

A wonderful find by the sea

A wonderful find by the sea, choice, quality and reasonable prices. The staff are friendly, knowledgeable and put you at ease immediately. Their website has all you need or could want without the endless clicking and going round in circles until you cannot remember what you were shopping for! Location is perfect, minutes away from rail station and almost neighbours with Grapetree and Nero coffee, 2 more faves of mine. A lovely day out enhanced by meeting lovely people and obtaining my heart's desire, 'tho less said etc. Thanx to everyone at the store.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We have been visiting Rebecca's Jewellers for a few years now and wouldn't go anywhere experiencing 5 star treatment on each occasion. My husband recently bought me a sapphire and diamond cluster ring as a surprise for our wedding anniversary and Rob and his team provided a professional and personal service. The ring required re-sizing and when I attended the shop they were able to re-size in a matter of a couple of hours. I was grateful for this especially as we due to go on a family holiday the day after. Rob and the team really do go above and beyond. Thank You

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing jewellers

We came for a walk the day after we got engaged to Southport and ended up here. Amazing friendly service, really attentive and fantastic after sale service.

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

Visited Southport on a day coach trip…

Visited Southport on a day coach trip on the 09/09/2023 from North Wales- we had visited a few other jewellery shops during the day, and had felt the service was not up to scratch with some shops locking their doors and only allowing one person in at any given time,or they would make assumptions that we were time wasters.and had no time for us... but then we came across Rebecca's jewellery shop we were greeted with very friendly staff, nothing was too much trouble and no pushy sales people. We felt at ease with no pressure to buy. My niece who is 17 was very particular in the item of jewellery that she was looking to purchase and she found exactly what she was looking for, and walked away with a Rolex watch bought with some of her inheritance money left to her from her late father's estate , an item of jewellery that she will cherish forever and she will also have very special memories of the day she bought it at Rebecca's...I too purchased a pair of earrings and a Clogau gold pendant and chain ..once again thank you to all the staff that attended to us on the day, we will definitely be back as i want to purchase a Rolex watch too. !!!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and friendly also very knowledgeable about the product i was buying.

December 30, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We are so glad to hear you where happy with your in-store experience! best wishes from Rebecca’s

Rated 5 out of 5 stars

Visited the store on Boxing Day and…

Visited the store on Boxing Day and purchased a Rolex for myself. Couldn’t ask for a better service, the customer service is second to none. Will definitely recommend and be back here in the future

December 26, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review. We love hearing our customers are happy with their purchases!best wishes from Rebecca’s

Rated 5 out of 5 stars

TOP NOTCH SERVICE

We have bought from Rebecca's on many occasions. Our most recent purchase was faulty and broke. The staff were amazing, they sorted it with the manufacturer and kept us posted until the matter was resolved. Top notch service!

December 10, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We’re delighted to hear how happy you were with the service! best wishes from Rebecca’s

Rated 5 out of 5 stars

Amazing service

My engagement ring and my eternity ring were purchased from Rebecca’s in 1988 & 1991.
They were looking a little dated so I went back to Rebeccas and asked if they could change the shanks to white gold, this was no problem to them and I was really happy with the price.
10 days later and the rings were ready to collect, they look amazing, the service and the friendly staff ( especially the lady) was fantastic from start to finish, I would highly recommend them.

November 15, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! Thrilled that you loved them! best wishes from Rebecca’s

Rated 5 out of 5 stars

Rebecca’s 5 sparkly stars

My husband and i purchased a new engagement ring for my birthday at Rebecca’s.
From start to pick up of the ring yesterday we couldn't fault them.
All the staff are kind, friendly and so helpful.
Im so happy with my beautiful ring.
Anyone looking for a piece of jewellery would be a fool not to go take a look here!

November 5, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We’re so happy that you loved your birthday present! best wishes from Rebecca’s

Rated 5 out of 5 stars

Excellent service today in Rebecca’s

Excellent service today in Rebecca’s. I purchased a pair of diamond earrings & they had a large selection to choose from. The Lady who served me was very friendly & answered any questions that I had. I’m delighted with my earrings & I would highly recommend this shop to everyone.

October 29, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! Were always pleased to see another happy customer! best wishes from Rebecca’s

Rated 5 out of 5 stars

Revisited Rebecca’s 8/9/22 and received…

Revisited Rebecca’s 8/9/22 and received wonderful service. First visited this shop to purchase a ring 16 years ago and we’ve made the trip back from the Isle of Man for several purchases since. Nice to see they maintain their personal touch and make the customer feel special. Very happy with my new ring (a replacement for a lost treasured one) thank you.

September 8, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We are delighted that you were so happy with your new ring and we appreciate you making a trip to the shop just to come back to us! best wishes from Rebecca’s

Rated 5 out of 5 stars

My fiancé purchase engagement ring for…

My fiancé purchase engagement ring for me which was a little bit too small. After holiday we went back to shop and ask if they can change size. Staff kindly check right size of my finger and hour later I had perfect size beautiful ring. I was so surprised of speed of service. Everyone so friendly and smiling. If you are looking for amazing gift and service who care about clients I really recommend this place.

July 29, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We are just over the moon you where please with your engagement ring and congratulations again, best wishes from Rebecca’s

Rated 5 out of 5 stars

Excellent service, great selection

Excellent service. Went in for an engagement ring and all the staff were great. Seemed genuinely interested and were very attentive. Went in again with my now fiancé to resize the ring and they did it for free! Very happy with the purchase and the service. Thanks again guys!

July 28, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We love looking after our customers and once again congratulations on your engagement. best wishes from Rebecca’s

Rated 5 out of 5 stars

Brilliant

Came in for a graduation present and the service from Rob and the 2 other men was brilliant. They were all attentive, polite and chatty. There was a huge range of jewellery and i’m very happy with my purchase.

July 26, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We are so happy you were pleased with your purchase. Congratulations again on graduating! best wishes from Rebecca’s

Rated 5 out of 5 stars

Wonderful Experience

We had a wonderful experience today ! The staff were really welcoming and happy to help ! I returned to the shop about an hour later as I forgot to ask about my watch battery that needed replacing and they were happy to help again and ordered me one in to pick up when I return for my resized ring next week. They also provided help for my boyfriend who wanted some information on cleaning a chain he has. They were more than happy to help with any questions or query's.
100% would recommended Rebecca’s to anyone !

July 23, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review, we are glad you had a lovely in store experience! best wishes from Rebecca’s

Rated 5 out of 5 stars

Fantastic experience with very…

Fantastic experience with very knowledgeable/professional staff. We never felt pushed once into making a decision about our purchase. Fitting service was super fast and staff went the extra mile in cleaning my wife's other rings. We would highly recommend

July 19, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We are so glad you where happy with the service, best wishes from Rebecca’s

Rated 5 out of 5 stars

Professional & courteous

We received the most professional service from Rebecca's when looking for a watch recently, and we must say this business certainly lives up to its strong reputation.
The staff were all friendly, and Rob was extremely helpful in us finding just the piece we wanted.
Thank you - we'll be back!

July 15, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! It was a pleasure helping you in store, Glad to here you’ll back soon. best wishes from Rebecca’s

Rated 1 out of 5 stars

Terrible.wont respond to emails

I was looking to purchase an expensive rolex watch,but after numerous emails it was clear they didn't have the watch or had sold it,doesnt take a moment to reply stating watch has been sold,glad I didnt hear back as they dont seem professional

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

So happy with my beautiful ring from…

So happy with my beautiful ring from Rebecca’s jewellers fabulous staff and a wonderful touch of nostalgia in the lovely shop.
Special “Thank You” to Alma for her attention and care for what l exactly wanted , perfect sizing on my ring and immediately done . Definitely worth a visit if you are in Southport. Thank you all again
Teresa Ilic. Liverpool.

May 25, 2022
Unprompted review
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Reply from Rebecca's Jewellers

Thank you for your kind review! We are so glad you where pleased with your instore experience. best wishes from Rebecca’s

Rated 5 out of 5 stars

New Ring

I went back to Rebecc's and had the privalage of being served by Adrian and Matthew who were fantastic would certainly recommend anybody to take a visit there you will not be disappointed thanks again Adrian

March 22, 2022
Unprompted review

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