This [small, off-the-grid] outfit has been a marvel for me. They re-everythinged my ailing PC: first, a [free] pretty thorough diagnosis; then, a serious but not patronising explanation + cost-details... See more
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I am really grateful for the superlative service over many years that Reboot Repairs has given me. I cannot fault the level of expert advice and practical help that I have received. For a friendly,... See more
We were very pleased with Service given by Jenny ,who is always a big help at difficult times .We had to get in touch because internet went down and had a quick response to what was an extremely fru... See more
Company replied
My PC decided not to start up - found this service via recommendation and I was not failed. PC required a complete rebuild and was kept informed every step of the journey along with costs. Rebuild fro... See more
Company details
Information provided by various external sources
Counted as Best Customer Service in 2016 - Computer Repairs and Maintenance, Technology Advice and Support. On the spot repairs, pickup and drop off service available. Very patient and friendly. We also cover Internet and Wifi Networks, Gaming computers, Website, Logo and Business Promotional Items. Our Website design can be found at http://www.rebootdesigns.co.uk/
Contact info
Bede Road 30, DL12 8HD, Barnard Castle, United Kingdom
- 01833200500 / 07960151013
- contactus@rebootrepairs.co.uk
- www.rebootrepairs.co.uk
First class service from Reboot
I have been meaning to update my desktop computer for some time - it was getting so slow. A good friend recommended Reboot Repairs and my experience has proved how valuable and accurate that recommendation was. Jenny provided advice, explanation and expertise in a clear and friendly manner. I now have a newly built fast machine which should meet all my foreseeable needs and know that I have a source of excellent support with any future difficulties.
Solve computer problems at REBOOT
This small company provides excellent service on all problems that I have ever experienced with my laptop/computor for many years. I would definitely recommend it to any one
Prompt friendly service
Prompt friendly service, sound advice, and great value, thank you!

Reply from Reboot Repairs and Design
Jenny always take the time.
Jenny always take the time & patience to answer any questions and find a solution to any problem. Always cheerful. Always on time. tackle BT o my behalf on my terrible internet connection.

Reply from Reboot Repairs and Design
I have used Jennys computer service…
I have used Jennys computer service three times now. She was reccomended to me by others who have used her. I can say that she is friendly, very helpful and knowledgeable. She cannot do enough to help you out. I totally reccomend her.

Reply from Reboot Repairs and Design
MY RECENT EXPERIENCE WITH REBOOT
I decided to get a smartphone and contacted my long-standing technician Jenny Cartwright, to set it up for me with What's App access etc. She did this in her usual efficient, courteous way and explained the various procedures, following up with an email to recap, and for me to print and save in documents. I would have no hesitation in recommending Reboot Repairs to anyone in need of IT assistance.

Reply from Reboot Repairs and Design
Why aren’t all service providers like this?
Clear and precise information about the state of play. The follow-up as promised. Cheerful competence displayed. Highly recommend.

Reply from Reboot Repairs and Design
Excellent speedy service
Excellent speedy service. Very reasonable rates. Would highly recommend.

Reply from Reboot Repairs and Design
Service Ace
Jenny Cartwright has always provided a very personal and professional service, and her knowledge is amazing. We would be happy to recommend her.

Reply from Reboot Repairs and Design
Thanks Jenny
Thanks Jenny - it's such a pleasure to have my PC working properly again. I can't recommend you too highly.
Judith, Bedecked Haberdashery

Reply from Reboot Repairs and Design
Desktop and keyboard deep clean
Got a desktop and keyboard deep clean for my birthday. Before my desktop was noisy and kicking out alot of heat and the keyboard had some button issues (missing presses and ghosting). After the clean my desktop is quieter and running cooler and the keyboard is like its brand new! Brilliant totally worth it

Reply from Reboot Repairs and Design
Great service & good knowledge
Unable to reboot my PC following an update I contacted the company who immediately understood the problem and on the 'phone talked me through the solution in simple terms resolving the problem. Great service & good knowledge.
Keith R

Reply from Reboot Repairs and Design
Very good service attention to detail…
Very good service attention to detail friendly explanations for what needs doing
All at a reasonable cost
Great service with pleasant manner
My PC decided not to start up - found this service via recommendation and I was not failed. PC required a complete rebuild and was kept informed every step of the journey along with costs. Rebuild from windows 8 to 8.1 then to 10 - no mean journey! My view very reasonably priced. 30 day warranty very useful - long enough to sort/find any bugs. Will use this provider again.
Excellent Service, Reasonable Cost
This [small, off-the-grid] outfit has been a marvel for me. They re-everythinged my ailing PC: first, a [free] pretty thorough diagnosis; then, a serious but not patronising explanation + cost-details; finally, a speedy fix ['fixes' really - including a 2nd-hand spare part!]. 30-day guarantee, well long enough to identify bugs. Really, really good.
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