RedBalloon Reviews 

easy to use webiste with lots of options

Booking is so easy. Customer service was also excellent, easy to reach and talk to (John was soooo helpful when I needed the support). The website is also user-friendly and voucher are easy to use, it didn’t give me a hard time unlike other platforms.

Loved this experience. Made for a fun day out and some funny photos.
Easy to redeem and book.

Super easy and good variety to choose from.

From the booking to the actual event was very interesting. Ride was good. Breathtaking views. We got involved with deflating the balloon which was a whole new experience. To end with great breakfast.

Great restaurant in south bank with an amazing vibe & excellent customer service

I tried to purchase one adult & one child voucher in one process. Seems that is not possible so I had to enter payment details twice. This took me quite a long time. Would love to know how to complete this process.
Thank you,
Peter Cutten

Professional and friendly attitude

We recently had an expiring Red Balloon gift voucher and the customer service experience was outstanding. The lady I spoke with on the phone was incredibly helpful and immediately assisted me, making some great suggestions without needing any lengthy consultation.
I was especially impressed that my call was answered straight away — no waiting on hold and no frustrating phone menus to navigate. It was so refreshing to be able to speak to a real person.
She followed up immediately with a clear, detailed email outlining the next steps, which made the whole process simple and stress‑free. I genuinely loved the experience and felt very well looked after. Highly recommend Red Balloon for their excellent customer service.

Best value voucher! Loved my experience.

It was easy, straightforward and clear to book and experience through Red balloon, I received a thorough confirmation email that included all the information that I needed to know about the experience that I had booked. I would use Red balloon again to book another experience.

My partners daughter bought a voucher in July last year for a v8 super car experience. When I applied the voucher today, the $50 discount she received when buying the voucher was not honoured when I bought 3 v8 experiences. I was advised to do this by your company with no mention of this. It’s very poor. This discount is clearly a gimic that is not worth anything.

Very relaxing and best facial I have every had.

This was our first time using Red Balloon. Finding an experience we wanted wasn't too difficult but booking it proved to be annoying. The venue's opening hours weren't correct so it took a couple of tries. In addition, we emailed our details so the venue could contact us to explain why they declined. We then left a phone message. Still no response. We persisted and eventually booked the experience we wanted. It just seemed much harder than it should've been.
If we use the service again, we'll be more aware of these challenges.

I have just bought a voucher for a birthday gift. easy to book and we received a beautiful pack with the voucher. very happy.
have been on the Q Train before and had a fantastic experience,so would happily recommend this sight to book for your adventure.
never a hassle

Relaxing picnic following wine tasting at Printhie Vineyards. The wine tasting was fun and the picnic was delicious - large sandwich, generous cheese plate, a delicious desert/slice and of course a bottle of Printhie wine. A perfect way to spend the afternoon.

Very easy way to book, no drama and a quick response.

Easy to navigate website. Great selection of experiences