The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more
Company replied
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See what reviewers are saying
You can only really judge a company by the customer service offered when things go wrong. I ordered a flag and was very happy with it, and put into storage for future use. When got out few months... See more
Company replied
Incredible service from Red Dragon - order was delivered the next day, so impressed. The bunting is a good length, well stitched & nice bright colours. I only wish the bunting could have been stitch... See more
Pete couldn't have been more helpful and we are very pleased with our flag. We look forward to using it at the coronation of Charles in 2023, all the more special because I was born in Elizabeth II's... See more
Company replied
Company details
Written by the company
Red Dragon Flagmakers ceased trading due to family bereavement in November 2022.
Contact info
Unit 2, Players Industrial Estate, Clydach, SA65BQ, Swansea, United Kingdom
- enquiries@reddragonflagmakers.co.uk
- www.reddragonflagmakers.co.uk
Nice quality flags
The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will not be returning them to you, i do like the feel /quality of the flags stiching etc.
Regards
Brian harvey
07980654988
November 10, 2022
Reply from Red Dragon Flagmakers
Hello Brian... what a great shame you couldnt communicate any issues back to us directly rather than through Trust pilot. The colour printed was indeed the pantone reference you requested and not the cour we would use as standard when producing the Scotland saltire flag. Sadly the Royal Mail strikes and the delay in deliveries this has brought is out of our control... you were advised of this at point of order. Still we did manage to get one of the two flags you ordered to you in time at our own expense. Thank you for your feedback which we will take into account for future reference.
Fast responses and easy to communicate…
Fast responses and easy to communicate with. The flag fabric arrived promptly and looks like it’s going to be perfect but I haven’t made them up yet
November 21, 2022
Fantastic quality!
November 11, 2022
Top Quality
Very fast fulfilment of my order and unbelievably quick international shipping. The flag is absolutely top notch quality!
October 31, 2022
Reply from Red Dragon Flagmakers
Thanks so much for the lovely feedback!
Pete couldn't have been more helpful…
Pete couldn't have been more helpful and we are very pleased with our flag. We look forward to using it at the coronation of Charles in 2023, all the more special because I was born in Elizabeth II's coronation year and recall union jack memorabilia from those days.
October 18, 2022
Reply from Red Dragon Flagmakers
Thanks for the lovely feedback Jenny. So glad you love your flag!
Reply from Red Dragon Flagmakers
You're most welcome!
Great quality, British made
Great quality and quickly delivered at what must have been a busy time.
September 13, 2022
Reply from Red Dragon Flagmakers
Many thanks!
Came very quickly
Came very quickly, excellent quality,
The only thing is , don’t like using the shop app , as it is quicker for Royal Mail to send you the alert for the delivery direct
September 14, 2022
Reply from Red Dragon Flagmakers
Many thanks Gail - comments on the app noted!
Always a pleasure to deal with
Always a pleasure to deal with. Excellent products, well described on web site. Delivered when they said. Excellent.
August 15, 2022
Reply from Red Dragon Flagmakers
Thank you for the lovely feedback Kevin - much appreciated.
Coated fire retardant flag
Very quick and professional turnaround. Sent a flag to be coated in fire retardant and had it back within a week.
August 1, 2022
Reply from Red Dragon Flagmakers
Thanks Leigh - enjoy the match!
Great product but missed the extra request
I requested additional webbing to a spec stated but was misinterpreted as an amendment to my order. Was able to resolve situation with a local supplier. Product went in fine and all loooked good in the end. Was able to use what Red Dragon sent but just had to add to it.
July 19, 2022
Beautiful craftsmanship
Was a little unsure with the specifications I'd ordered after placing the order, but Jo was very communicative and helped me make sure I understood what I was ordering. Great stuff.
July 6, 2022
Good products
Good products, highly recommended worth the prices. Thanks
June 29, 2022
Unprompted review
Standard strap & Bucket
Arrived a bit later than expected as was needed for my first standard Bearer memorial service but Arrived OK was pleased with it
June 12, 2022
Good Service and Product
Everything went very smoothly. I was pleased with the service and with the product.
June 6, 2022
Excellent service and quality
Very prompt delivery of this last-minute order. Excellent quality. Thoroughly recommend this supplier.
June 5, 2022
Yet to receive order.
Sorry,
I cannot review my purchase of a Platinum Jubilee Flag as I am yet to receive it. Ordered on 23rd May 2022.
CORRECTION. Ordered prior to this and email received saying it had been sent on this date.
I did email the company saying my goods had not arrived. To be fair, I received a reply directly after the Jubilee Weekend to say that a number of their customers had reported this issue and they would be taking this up with Royal Mail.
They are sending me another flag.
I think this is exemplary service and it is a shame that they are now out of pocket because another company didn't complete their part of the contract.
June 4, 2022
Got what we wanted on time and good…
Got what we wanted on time and good quality.
Whitstable Oyster Co.
June 1, 2022
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