Was not looking forward to car shopping! Luckily, I found a lovely little Polo, low mileage and very clean. Paul made the experience pain free, very efficient, knowledgeable and friendly service. Pick... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having recently purchased a Ford Focus Vignale the customer service I received from all the team was first class.A special thanks must go to Will,Stew and Jamie for sorting a few little niggly things... See more
Company replied
Great car selection and no unrequested pressure from sales staff to buy until help was needed. Once we decided on a car the purchasing process was straighforward, again with no pressure to upsell serv... See more
Company replied
Very professional company car bought and acquired same day. Paul handled everything highly recommended this company. Also got a fantastic trade in deal well worth trying here if they have what you are... See more
Company replied
Company details
Written by the company
We are a used car specialist based in Shiremoor, Newcastle Upon Tyne. We are based at the north end of the Cobalt Business Park, and we are only 1 mile from the Silverlink Shopping Park, covering Whitley bay, Wallsend, North Shields, Tynemouth, North Tyneside & the North East. We offer quality used cars at very affordable prices. If you are looking for fantastic savings on your first car or looking to upgrade, you can be sure that you will find competitive prices and the best service from Redgate Lodge. Bosch Car Service – Redgate Lodge positioned in North Tyneside, opposite The Village Hotel at The Cobalt, have some fantastic offers on MOT, Car Servicing, Engine Diagnostics, Exhausts, Car Batteries and Discount Tyres at trade prices. Book in online or request a quote for any car repairs you may have. Redgate Lodge Bodyshop is situated on Westmorland Road in North Shields. We have a fully operational vehicle body shop that takes care of all of our bodywork and we have two large vehicle ovens, large enough for vans.
Contact info
New York Road, NE27 0ER, North Shields, United Kingdom
- 01912661081
- enquireies@redgatelodge.co.uk
- www.redgatelodge.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience, easy buy from start to finish. Paul was very helpful and efficient.
April 29, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review, enjoy your new car!
Decisions made easy
It took a wee while to make my mind up, my problem was I didn't know what car I wanted. I finally decided on a Performance Model 3 Tesla a big difference from my BMW. Will was very patient during this time, we finally got the job done and I couldn't wish for better service, kept up to date with accurate info from start to finish. I love my new to me Tesla
April 28, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your great review! We’re delighted to hear Will looked after you throughout the process and helped you find the right car. Enjoy your new Tesla and we appreciate your support!
Very helpful people and great service
Very helpful people and great service
April 28, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review, enjoy your new car!
A pleasure doing business
Paul was extremely helpful, courteous and professional.
The car was beautifully presented and the whole experience was first class
April 28, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
Fabulous experience
Dealt with Will who was super nice and arranged everything to our timescale. No up-selling or pressure, just a genuinely nice guy.
Would definitely recommend
April 28, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your great review! We’re pleased to hear Will made the process easy and pressure-free. We really appreciate the recommendation!
Great experience
Great experience, Paul was friendly, professional, and made the whole process smooth and stress free. Highly recommend!
April 27, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review, enjoy your new car!
Incredible service!!
Paul was extremely helpful when choosing our new car and answering any questions we had to make the whole journey seem less.
Excellent aftercare and assisting us with our questions about the roadside assistance.
Highly recommend Paul and Redgate Lodge!
Thank you,
Angela and Micheal Hill
April 22, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your lovely review Angela and Michael! We’re delighted to hear Paul was so helpful throughout and provided excellent aftercare support. We really appreciate the recommendation and hope you enjoy your new car!
Very easy process
Very easy process, picked up a car that is in excellent condition. Lots of cars on site to choose from.
April 25, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review, enjoy your new car!
great service
Paul Laidler was excellent with help and questions, very smooth service from start to finish. I was recommended from a work colleague who had two cars from Redgate. Brilliant Service !
April 24, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your review! We’re pleased to hear Paul provided a smooth and helpful service. We appreciate the recommendation and hope you enjoy your new car!
very kind and honest
very kind and honest, helpful throughout the process
April 22, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review
Bought a Golf GTI recently with Paul…
Bought a Golf GTI recently with Paul laidler, made it such an easy and simple process throughout would highly recommend
April 22, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review
Will sold me my 2nd BMW
Will sold me my 2nd BMW, excellent service, very helpful, could not fault Redgate if I tried, 100% would recommend, I’ll definitely be back for my next car.
April 21, 2026
Unprompted review
Reply from Redgate Lodge
Thank you so much for the great review
Thank you Sam
Sam made the experience hassle free. Helped me get a lovely motor. Nice guy didn’t feel pressured at all. It Was like dealing with a friend. Really appreciate Sam and everyone at redgate for the full process
April 20, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your kind review! We’re so pleased to hear Sam made the experience easy and pressure-free for you. Enjoy your new car, and we really appreciate your support!
We dealt with Sam with the purchase of…BMW Z4
We dealt with Sam with the purchase of a fabulous BMW Z4. Sam was great to deal with, no pressure, knowledgeable and very professional. This is the second time we’ve bought from Redgate Lodge and won’t be the last. Thanks again Sam for everything. Rob and Tania.
April 20, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your wonderful review, Rob and Tania! We’re delighted to hear you enjoyed another great experience with Sam and that you’re pleased with your BMW Z4. We really appreciate your continued support and look forward to seeing you again in the future!
Highly recommend
I was provided excellent customer service in and out of working hours by Sam. He was helpful throughout the entire process and very informative, any questions relating to the process Sam was happy to assist and talk me through what’s best and different options. Would highly recommend and will be using again in the future.
April 20, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your great review! We’re delighted to hear Sam provided excellent service throughout and kept you well informed every step of the way. We really appreciate the recommendation and look forward to helping you again in the future!
Brilliant service from Sam at Redgate…
Brilliant service from Sam at Redgate Lodge and car was immaculate. Genuinely couldn’t fault them at all. Will be my first stop if I’m ever looking for another car in the future.
April 18, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the fantastic feedback! We’re so pleased to hear Sam provided brilliant service and that the car was immaculate. We really appreciate your support and look forward to helping you again in the future!
New car day
Just picked my new car up today Will was amazing very helpful and did everything we asked, this is my second car from here would highly recommend if anyone is thinking on changing their car.
April 17, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your kind review and for choosing us again! We’re delighted to hear Will looked after you so well. Enjoy your new car, and we really appreciate the recommendation!
Fantastic service at Redgate Lodge
Fantastic service at Redgate Lodge. Dealt with Paul Laidler from start to finish in purchasing new car. Friendly and knowledgeable and talked us through everything we needed to know. No hard upselling. Would recommend 100%
April 17, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your great review! We’re so pleased to hear you had a fantastic experience with Paul and that everything was clear and pressure-free throughout. We really appreciate the recommendation and hope you enjoy your new car!
Brilliant service
Brilliant service! Couldn’t have been more straightforward
April 17, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review
Golf GTI
I bought my golf GTI And had the pleasure of dealing with Sam who through out the process was a dream to do a deal with, very professional and did everything he could to make the sale as smooth as can be.
Car is perfect and couldn’t be happier. I would recommend Redgate to anyone and If I ever want to change car again redgate will be the dealer I use.
April 15, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for your fantastic review! We’re delighted to hear you had such a smooth experience with Sam and that you’re so happy with your Golf GTI. We really appreciate the recommendation and look forward to helping you again in the future!
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