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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and robust construction, often highlighting their suitability for various tasks and their durability over time. Many people appreciate the wide range of products available, noting their practicality and good value. The company's service is also frequently commended for its efficiency and prompt delivery, leaving customers thoroughly impressed and eager to shop again. However, some customers were not happy with the quality of certain products, specifically mentioning issues like cracking after minimal use. A few reviewers also felt that the design of some items, such as a woodchip fork, was not optimal for its intended purpose, particularly for larger animals.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the products as... See more

Service

Clients share positive opinions on service, frequently highlighting the swift action and great communication... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products for being strong,... See more

Based on these reviews

Rated 5 out of 5 stars

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attemp... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

Excellant customer service! Harriet and Helen were most helpful. Great products, use loads of them. Highly recommend. Thank you so much

Rated 5 out of 5 stars

I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... See more


Company details

  1. Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Construction Equipment Supplier
  4. Garden Building Supplier
  5. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem sorted immediately.

I contacted Red Gorilla with a problem on an item which my wife had bought and was looked after by Katy Jones who dealt with the issue immediately and sent out a replacement without any delay.

If everyone were as good and efficient as Katy, life would be vastly improved! Thank you.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Having already owned a blue plastic…

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attempt made by the courier to deliver it. Upon informing Red Gorilla of the issue, they promptly sent a replacement via a different courier, which arrived the very next day. Their swift action left me thoroughly impressed, and I wouldn't hesitate to shop with them again.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic tall steps

Fantastic mounting steps for my 17hh horse. The usual ones are just not tall enough and as I get older I need all the help I can to get on. So these 3 tier sturdy steps are just perfect.
They arrived quickly in perfect condition thank you :)

November 24, 2025
Rated 5 out of 5 stars

It was an easy website to use

It was an easy website to use.
My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter, probably designed by someone without horses. The original shape made these forks the best I've ever used.

October 28, 2025
Rated 2 out of 5 stars

Poor quality shavings fork…

Bought a shavings fork Sept 24 and by March 25 it’s had cracked. Red Gorilla replaced that no problem. Now the replacement fork has cracked in exactly the same place and this item is no longer under warranty despite being less than a year old.
Customer service are polite & have responded in a timely manner but the quality is clearly an issue.
The fork has had minimal use over the summer as the horses live out so I can’t honestly say either item had a lot of hammer, they just aren’t really up to the task.
Ok for a kiddie perhaps with a little pony who doesn’t do many droppings but no good for a larger horse with larger droppings!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Product

Yes , nice price and products what's I ordered .
If I need something I will definitely ordered again. Thank you.

October 28, 2025

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