Red Lobster Reviews 144

TrustScore 3 out of 5

2.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the food, describing dishes as bland, disappointing, or not matching expectations from pictures. Issues included cold food, overcooked or undercooked items, and a general decline in quality, with some customers even reporting health concerns. Reviewers also frequently encountered problems with service, such as long wait times for food and drinks, inattentive staff, and incorrect orders. However, some customers also noted positive experiences with the staff, describing them as friendly, attentive, and providing excellent service. A few other people also felt that the food was fantastic, fresh, flavorful, and perfectly cooked, particularly the seafood.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the food as fresh, flavorful,... See more

Staff

Consumers find staff experiences to be ambiguous. Many reviewers praise the staff, highlighting exceptional... See more

Service

Users describe ambiguous interactions with service. Many customers praise the exceptional service,... See more

Quality

People report ambiguous experiences with quality. While some customers praised the food as amazing, fresh,... See more

Location

Clients share ambiguous opinions on location. While some customers highly recommend specific locations like... See more

Based on these reviews

Rated 2 out of 5 stars

Fried flounder was bland Couldn't even taste of chees biscuits Location was west broad in Richmond VA. Hubby got the bay harbor lobster bake and he was disappointed as we very disappointed as we... See more

Rated 2 out of 5 stars

I purchased the Seaside Shrimp Trio and I was very disappointed. The shrimp was bite-size shrimp. Totally different from what you see in the picture. The only thing I enjoyed was the corn. Everything... See more

Rated 2 out of 5 stars

Went last evening in Iselin NJ. It took 30 minutes for our server to bring our drinks and then it only got worse. Although the food was very good, we were there about an hour before we received our... See more

Rated 2 out of 5 stars

Red Lobster Tallahassee Whoever said that things never change, obviously has not dined recently at Tallahassee Red Lobster restaurant. It’s unfortunate that corpor... See more


Company details

  1. Restaurant

Information provided by various external sources

Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.


Contact info

2.8

Average

TrustScore 3 out of 5

144 reviews

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Rated 5 out of 5 stars

YUMMY CRAB BOIL!

YUMMY CRAB BOIL!
we had such a delish dinner at our local RED LOBSTER. we didn't realize they were even open, so that made our experience even more wonderful. we were greeted by joanne, who was lovely, our server, christina was so kind and helpful and had a great personality, the food was scrumptious...starting with the biscuits! it was so good to be back there...we felt like we were visiting an old friend and it was excellent!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

No go for gluten free

I ordered some food gluten free to go. I noticed there were biscuits and when I called to find out if they were gluten free, a man by the name of terry or gary answered and said they were not gluten free. When I asked if there were more gluten items, he said yes, crispy potatoes. I am very disappointed your staff didn’t take the proper steps to make sure my order was gluten free and when I told terry this he was very rude and even hung up on me when I said I would make sure to leave a comment. You need to do better to be more inclusive to food allergies. DONT EAT HERE IF YOU ARE CELIAC!!

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered Garlic Shrimp Scampi and Hush…

I ordered Garlic Shrimp Scampi and Hush Puppies. On Saturday 3/28/2026. Needless to say it was a delivery order. I was told it would be delivered by 1:13pm it had nothing to due with the delivery company but Red Lobster kept saying they were preparing my order. I waited and the delivery people kept waiting. Finally about over an hour and a half Red Lobster said they had a issue with my order and canceled it. Ridiculous I will never order from Red Lobster again and hope anyone else who orders a delivery from them wont

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Poor service,small portions,expensive plate,no refund, no choice options

Since revamp.. the food portions are considerably smaller..still very expensive you are no longer given an option to choose or swap out anything the experience was stressful $150 for lobster fest and i wouldnt even tell u what the crab looked like ..totally left feeling very unsatisfied complained to manager..which was useless..I will not be going back keep in mind i use to love Red lobster..

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

I dont even want to rate this food

I dont even want to rate this food. For 100.00 I got 2 maybe 4 oz main lobster baked potato under cooked orzo. Stale bisquets. Under cooked lobster translucent rubbery gross. The mushrooms were so greasy and extremely salty. I called oak lawn ill red lobster after sitting on hold for 5 min. The person who answered the phone said well we are closed right now give me your info and the manager will call u at some point the next day. This place has gotten so bad. This is the 3rs time even when I eat there servoce and food is poor.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Incorrect pickup time 90+ min

Called an order into this Downers Grove location on Finley Rd @7:14pm and prepaid for it. We were told to pickup the food in an hour.
Arrived at the restaurant and parked in a curbside to go spot @ 8:15pm. Upon calling the number from that spot we were then told the food wouldn't be ready for another 30 min (90+ min after placing the order).

The RL member that answered the phone said we probably called a call center & that they were very busy with diners that evening being the reason we were told the wrong time to pick up.our food. 0/5 is my satisfaction score for this experience.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

The night started fantastic..

The night started fantastic... until our waitress forgot about us. She dropped the check when we were three bites into the meal, even though I told her we would possibly be ordering dessert. Iconsider it incredibly rude to drop a check that early into a meal. It's like saying, "Hurry up and get out. " We never saw her again, so i couldn't have paid the check anyway. No refills on drinks, no asking how our meal was, nothing. I asked for a manager after 30 minutes, who was incredibly kind. She did eventually come back and her excuse was literally that she had forgotten about us.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

I went to the Red Lobster on Cumberland…

I went to the Red Lobster on Cumberland in Norridge Ill this afternoon around 3:00 pm. When I got there the guy told me to sit at a booth that was next to a family with a bunch of kids. There were lots of empty booths. I was not about to sit next to a table with a couple of families who had a bunch of loud kids. I'm not their babysitter grandma. The parents were very nice they told the kids to be quiet when they saw me get up and move. I got up and sat in another booth. Then I told the waiter I wanted to order the shrimp Linguini Alfredo and some Grilled Shrimp Skewer. I know what Linguini Alfredo is. I've had it many times. It's PASTA with sauce. He actually brought me shrimp WITH RICE. I asked him what this is? He said it was shrimp Linguini Alfredo with rice underneath. I never heard a waiter describe shrimp linguine alfredo as having rice underneath with NO PASTA. He either did it on purpose, he might be very DUMB, or he just didn't want to admit he brough me the WRONG ORDER.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Will be back, FOR SURE.

Our servers were Angie, as well as Fritzley, at the Lake Worth, FL location.. Both had delightful personalities. We got there just at opening, yet were welcomed warmly and had a great time. As a mother and daughter, who had not been out in a long time, this turned out to be a special lunch. Music was enjoyable and waitstaff was not only friendly, but had a great sense of humor and made our visit fun and worthwhile. Both food and wine were delicious, as well. Definitely coming back. THANK YOU!!!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

I'm writing because

I'm writing because, since the new owner took over, most of the food is geared towards only younger people. When it was owned by the owner, they served grilled rainbow trout which was delicious. Also, my husband and myself loved the mussels which also were cooked in a wonderful delicious white sauce. I know you have to please the younger class these days but, we are living longer and healthy foods also will help you to get to where we are. So, if you would give another thought about incorporating those two back again. Thank you for looking out for the Senior Citizens. There are a lot of us who like to have lunch int the afternoon because most of us are retired. So, please look again. Hopefully you'll see, it's not just young people who like to eat at "RED LOBSTER".

January 1, 2026
Unprompted review
Rated 2 out of 5 stars

I purchased the Seaside Shrimp Trio and…Sh

I purchased the Seaside Shrimp Trio and I was very disappointed. The shrimp was bite-size shrimp. Totally different from what you see in the picture. The only thing I enjoyed was the corn. Everything else was a waste of money. Definitely will not order this Trio again and highly suggest that you do not either if you don't want to be disappointed

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Fire staff

I highly suggest you hire new staff because those people wouldn't stop talking about me if this keeps on happening I won't come in anymore and I'll get a lawyer

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Digusted Took my 6 adult children out for what I…

Took my 6 adult children out for what I hoped was an awesome meal. But it turned out to be the most disgusting one!!! The waitress was horrible 0 personality!!!! Which matters more than you think. First mistake was taking them to oshawa For 40 years been going to Peterborough which has NEVER let us down. Ordered the surf and turf with the steak to be well done. When my plate arrived the steak was dripping with a few lines on it and it was grey the waitress just looked at me and said I told him well done. So needless to say it was sent back and when the plate finally came back out the steak was a piece of rubber the potato was so cold the butter wouldn't even melt and the LOBSTER TAIL was stone cold and totally over cooked and rubberized!!!
There was no apology nothing couldn't even chew it so while I sat and watched my kids trying to eat theirs while being so upset was horrible. Normally when paying 350.00 for a meal someone would ask if everything was good not at this restaurant didn't care!!!! So needless to say would only rate this as the most disgusting experience and will never recommend it to anyone.
Could not understand red lobsters being shut down but now I get it and personally wished the oshawa location had been one of them.
Yours sincerely DISSAPOINTED

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

35 people ate at Red Lobster

35 people ate at Red Lobster 5733 S Lindbergh Blvd St. Louis, MO 63123 on Wed. 12/17/2025 for late afternoon at 3PM. Their food was fantastic, tasty, fresh, served in a timely manner and they were gracious to their guests. I would recommend this restaurant to any one any time they are open.

December 17, 2025
Unprompted review
Rated 3 out of 5 stars

Red Lobster in Daytona

While the fried flounder was good. I was very surprised that the ONLY baked or broiled fish they had was Salmon. They used to have more selections on baked fish which was very disappointing. Stuffed Flounder would have been awesome. The crab stuffed mushrooms with lobster sauce not worth what you are paying. 5$ each and you get 4.Sauce was not much. I am not a fan of fried but as I stated the Flounder was very tasty and you got a lot!!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Seafood Boil seasoning mistake

I have always loved Red Lobster for years. I was very disappointed with my last visit. I tried the seafood boil seasoned with old bay and butter. What ever was put on my boil did not smell nor taste like old bay. I took the dis home thinking I would add old bay when o got home. I did and it was slightly better but I spent over 70.00 on a meal that I had to come home and attempt to doctor up. What happened to my once beloved dining spot.

December 13, 2025
Unprompted review

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