Have been with redrat ezypay for over 9 years now and they are really good even when struggling financially. I now have a addiction to buying vendetta bags for myself and family members and delivery... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always easy to navigate the site and instore customer service at Manukau is fantastic, had what i was looking for when i didn't know i was looking for it and easy to check out. Really quick delivery... See more
Customer team were great with their service and assisting me with my enquiry. Products arrived in perfect conditon. Stoked with how the items felt and looked on. Happy with the quality of products
Customer services is great. Delivery is amazing. May just want to add sticker to package for extra care in handling & delivery, I’ve had two o oh!! moment. 1. Missing item in the box, was like it... See more
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
About Red Rat Clothing
Written by the company
Red Rat Clothing has been in the streetwear game for over two decades and has made a name for itself by offering an elite range of footwear and apparel from some of the world's biggest brands, such as adidas, Puma, New Era, Converse, Dickies & more.
From the beginning, the company has been passionate about providing customers with the best in streetwear, exceptional customer service and innovative payment methods. Over the years, Red Rat Clothing has kept up with changing fashion trends, all while staying true to its commitment to making streetwear accessible to the masses.
With over 20 years experience, 13 stores nationwide and an online storefront with one of the fastest last mile's in NZ retail, Red Rat Clothing has become a leader in the New Zealand streetwear scene supported by it's loyal customer base.
30 Day Returns
Satisfaction Guaranteed
Changed your mind? No worries, if you change your mind for any reason you can return your purchase to your local store or our DC with the original tags and packaging within 30 days for a full refund. No questions asked.
Contact info
1c Ronwood Avenue, 2104, Auckland, New Zealand
- 0800 728 728
- hello@redrat.co.nz
- www.redrat.co.nz
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sweet
Ordered 2 hats and delivery was on time and no damage will be doing another purchase in the near future 👍
July 20, 2026
Quick delivery of a quality product
July 16, 2026
The Deal
The Deal , The same day ordered, packaged and collected, 3rd day since ordered it was delivered 👌🏻
Got nothing but love for ya Red Rat
July 20, 2026
Fast shipping delivery
July 19, 2026
I always love buying from Redrats I put…
I always love buying from Redrats I put my order in and a few days later I get my order very proficient
July 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Red Rat Clothing
Hey June, thanks for taking the time to leave us feedback and I'm sorry about the mix up with your order. I can see you've already been in touch with one of our customer service agents for a solution, if you need anything else please don't hesitate to get in contact with us on 0800 728 728 or via livechat on site.
Fast promt service and delivery 👌
July 9, 2026
Had to do an exchange and they were…
Had to do an exchange and they were excellent in helping me.
July 8, 2026
Fast delivery good pricing
July 13, 2026
Easy to deal with and the staff are…
Easy to deal with and the staff are always super friendly and helpful.
July 15, 2026
My order arrived on time and my husband…
My order arrived on time and my husband loves his shirts. Thank you.
July 15, 2026
Very quick
Very quick
Also making changes to delivery address was made simple
Arrived the next day
July 14, 2026
Awesome products super fast delivery to…
Awesome products super fast delivery to my address highly recommend redrat clothing
July 14, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.