Refresh Debt Advice Reviews 954

Spoke to Rochelle ( hopefully i got the spelling correct) she handled everything so smoothly and made everything sound so easy to be done and to be honest been struggling for a very long time she was able to sort everything out in a short period of time and im happy with the outcome cant be happier than that no caption needed just simply the best

Shane was one of the nicest person I’ve spoke to over the phone he was so reassuring and directed me exactly where to go and made it so simple. He made me feel secure in this uncertain time. I’m so grateful to have spoke to him.

The staff were non judgemental and very helpful

Spoke to Keith who was absolutely amazing got everything sorted over the phone that day and was very friendly, can’t speak highly enough for the service would highly recommend

Such an easy company to be with no hassling phone calls from debtors

The caller was really nice and polite, I felt really comfortable talking to them and definitely would recommend.

I spoke with roisin today and she was absolutely amazing. She kept me calm and made me feel really at ease. I didn't think my situation could be resolved but I was so wrong. Roisin went above and beyond for me and I now have a plan in place. I honestly feel like a massive weight has been lifted.

Every advisor I have spoken with is beautifully spoken and extremely nice. They made a daunting experience very easy to talk about and resolve. I would highly recommend.

I spoke with Shane today and he was very professional, very thorough and also very polite. He went through all of my details and made sure to get the best possible result for me. I am very happy with the service I received today and can finally have some mental clarity with my situation going forward. Would definitely recommend this company.

The help and support I received was incredible.
I was made to feel well assured and very supported, everything was explained in a professional and helpful way that I was able to understand.
I’d recommend them 100 times out of 100

Jayne and Rory have always been so so helpful. Cannot recommend them enough

Shane is amazing, when I began the call I was very stressed out and within minutes of our conversation he had calmed me right down. Shane explained everything he was doing clearly and precisely. Shane went above and beyond staying after his finish time to help me out (what a guy) if I lived local I'd buy him a bottle but as I don't all I can do is extend my gratitude for today's conversation and any other conversation we have moving forward regarding my case. Have a lovely evening it was a pleasure talking to you.

Stress free with Keith.
Had a chat with Keith, an hour on the phone and I felt all the weight off my shoulders, struggled with a debt that I didn’t know how to handle or deal with including mentally, His customer skills and explaining things from start to finish having a laugh on the way, Couldn’t thank him and refresh enough.

Date of experience: 15th July 2025

Friendly Advice & on what to do plus the best way to sort out your Diets, Diets was very helpful.

Jayne was absolutely fantastic and she was straight up with all my options. I felt like I could ask anything and get a simple answer which was honest. I have never felt so responsible lately.

I have the most amazing team supporting me to get debt free my account manager brenna has been wonderful at helping me get through this hard time in my life.

Shane my operator was amazing so helpful, and made me feel at ease, great advice and understanding.

Because they were so helpful

I am so happy to have been referred to your Organisation. Shane was so wonderful in helping me understand the plan entails. Overall am pleased with advise I received and all the help offered.

I am very pleased , very helpful, sorted out my issue by the end of the phone call and also great customer service.
I would highly recommend 👍🏼