Refurb Reviews 

9,590
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I bought a set of Apple Pro AirPods from Refurbed 28th March 2025, within 7 months, the left pod stopped working so I sent them back and WebDigital (the provider) sent me a new set. This new set laste... See more

Rated 3 out of 5 stars

Last two products were poor. One was useless after half a year, the other had issues immediately. The workers are nice but I'm a student and I don't have the money or the time to consistently buy pr... See more

Rated 5 out of 5 stars

Has not disappointed yet. The first computer I bought still holds after soon 4 years, and the second is even more wonderful than the first. I like my thinkpads large (phyiscally large), and they sen... See more

Rated 1 out of 5 stars

Not sure how this company got such high reviews. Seems like a typical fraudulent bait and switch con operation. 'Their' supplier sold me a laptop that from day one did not work. Been 3 weeks of slow d... See more

Company details

  1. Computer Store
  2. Cell Phone Store
  3. Second Hand Store
  4. Used Computer Store

About Refurb

Written by the company

Gjort en forskel siden 2008
Siden 2008 har Refurb® været modsvaret til den lineære tanke om at producere, bruge og smide væk. I mere end 15 år har genbrug af IT-hardware sparet kloden for over 100 millioner kg CO2.

Varemærket Refurb® er i dag en del af Egiss Group A/S.

Et bedre alternativ
Genbrug er et bedre alternativ til at producere og købe nyt. Det er derfor, at en Refurb®-PC er et bedre alternativ til en ny PC. En omfattende refurbishment-proces er din garanti for et Refurb®-produkt i den højeste kvalitet til en bedre pris. At du ikke er første ejer betyder, at du bidrager positivt til den cirkulære økonomi. Din Refurb®-PC har nemlig et mindre miljømæssigt fodaftryk.

Contact info

2.8

Average

TrustScore 3 out of 5

10K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(9,590)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Has not disappointed yet.

Has not disappointed yet.
The first computer I bought still holds after soon 4 years, and the second is even more wonderful than the first. I like my thinkpads large (phyiscally large), and they send me the largest thinkpad I ever saw - also with a fine spec.
Thanks refurb.

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Second time now I buy with refurb

Second time now I buy with refurb. Had some issues with GLS that lost my package, but refurb took whole respondibility and helped me all the way. Could not be more satisfied with customer service and all the help i got!

November 5, 2022
Rated 5 out of 5 stars

Good products

I think, I’ve got a good product (hp laptop), and it works just as a new one, however, it has been just 1 week ☺️
I liked that they put a plant seed in their booklet so I could plant it at home. It’s such a nice idea for a company that sales refurbished products.

September 22, 2022
Rated 5 out of 5 stars

A great first time experience purchasing a reused laptop

It is my first time using refurb, but I'm already a huge fan of the company and their service. I've bought my first reused computer, a windows surface book, which I'm extremely happy about. It's grade A, and it totally feels like a new computer to me. It's a great way for a student to have access to better computers for a fair reused price. I'll highly recommend refurb to others.

September 4, 2022
Rated 5 out of 5 stars

Extremely happy customer

Recently purchased a B grade laptop from these peeps for tech school and wow was I pleasantly suprized. Being a "B" I was expecting something slightly battered but fully functional. The one I received looks to be in fantastic condition and on powering it up all I had to do was choose my personal setting, then BOOM I was ready to roll. The price was fantastic, order tracking was very useful, the packaging was pro and the additional free seeds for planting a tree to compliment the green aspect of the company was a very nice touch. Thank you very much Refurb. You have definately earned my appreciation.

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

This is the best website for refurbished stuff and they tell you all the specs and the quality of the refurbished product. My computer for school arrived early and I can now use it as if I bought it brand new there are minor scratches but that's only on the outside. All price ranges are accounted for with classes A,B,C and a class N for new things they sell such as accessories and cables.

August 9, 2022
Unprompted review
Rated 2 out of 5 stars

All drivers not installed.

I got 4 PCs where on two of them the Cameras does not work as the drivers are not installed.

not up to a standard that I would expect.

May 11, 2022
Refurb logo

Reply from Refurb

Hello Cobod.

If the cameras are physically faulty, then this is covered under warranty, and we would love to repair these for you.

If it is only missing drivers, then i can assure you that the installation process is the same for all 4 units you have received. We do however experiences sometimes with Windows installations that when we finalize the Installation into End uder experience mode, some drivers can be lost.

This is all done with Microsofts own software systems, as we are a Refurbished partner with Microsoft, and is also something that unfortunately happens with new units from time to time.

I wish we could completely insure this would never happen, but as the system for installation come directly from Microsoft, it is not something we can directly influence.

I will bring your review along to your deployment responsible so the issue can be further brought to Microsofts attention. Should you have any issues in completing driver updates to to get the webcam working, you are also more than welcome to contact our support department for help on support@refurb.dk or 70 20 36 47

Kind regards.
Rasmus, Refurb

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