Refurb Reviews 

9,590
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I bought a set of Apple Pro AirPods from Refurbed 28th March 2025, within 7 months, the left pod stopped working so I sent them back and WebDigital (the provider) sent me a new set. This new set laste... See more

Rated 3 out of 5 stars

Last two products were poor. One was useless after half a year, the other had issues immediately. The workers are nice but I'm a student and I don't have the money or the time to consistently buy pr... See more

Rated 5 out of 5 stars

Has not disappointed yet. The first computer I bought still holds after soon 4 years, and the second is even more wonderful than the first. I like my thinkpads large (phyiscally large), and they sen... See more

Rated 1 out of 5 stars

Not sure how this company got such high reviews. Seems like a typical fraudulent bait and switch con operation. 'Their' supplier sold me a laptop that from day one did not work. Been 3 weeks of slow d... See more

Company details

  1. Computer Store
  2. Cell Phone Store
  3. Second Hand Store
  4. Used Computer Store

About Refurb

Written by the company

Gjort en forskel siden 2008
Siden 2008 har Refurb® været modsvaret til den lineære tanke om at producere, bruge og smide væk. I mere end 15 år har genbrug af IT-hardware sparet kloden for over 100 millioner kg CO2.

Varemærket Refurb® er i dag en del af Egiss Group A/S.

Et bedre alternativ
Genbrug er et bedre alternativ til at producere og købe nyt. Det er derfor, at en Refurb®-PC er et bedre alternativ til en ny PC. En omfattende refurbishment-proces er din garanti for et Refurb®-produkt i den højeste kvalitet til en bedre pris. At du ikke er første ejer betyder, at du bidrager positivt til den cirkulære økonomi. Din Refurb®-PC har nemlig et mindre miljømæssigt fodaftryk.

Contact info

2.8

Average

TrustScore 3 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(9,590)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome products, great customer service

I got a Grade B ThinkPad from Refurb and I can't be happier with my purchase. The laptop runs fast with great battery life and it was exactly as was described on their website. The laptop came with some minor scratches, which I expected, but nothing that I can't live with. And they sent me a sticker to cover the scratches if I wanted. Splendid customer service. This will not be my last purchase and I will definitely recommend them.

August 1, 2020
Unprompted review
Rated 4 out of 5 stars

Got a refurbished Samsung S10 plus.

Got a refurbished Samsung S10 plus.

The phone got here fast and it looks brand new, but it overheats after 40 minutes on tiktok so I can't finish a Netflix movie on it, but for short spurts of usage and storage it is a good experience.

July 19, 2020
Unprompted review
Rated 2 out of 5 stars

Very long time of awaiting

Very long time of awaiting, really nice customer service but i haver ordered pc and waiting over 1 week even though depot was distant 200km. Deassaster
Bad tracking

April 24, 2020
Unprompted review
Refurb logo

Reply from Refurb

Hello Hans.

You haven't given us your order number with your review, so i can't find the specific details for your order, and as such it's hard for me to comment on it specifically.

Our regular delivery time is 1-5 business days, and as far as i can tell we have not had any orders that extended beyond this for atleast the last 2 months. Therefore i would very much like to know your order number so i can get to the bottom of this review.

The Tracking itself is handles by the shipping company, either GLS or PostNord depending on what you have chosen, so if this is what you are referring too with your bad tracking comment, it unfortunately is out of our hands. If it is something else you are referring too, please elaborate so we look into it and improve :)

With regards
Rasmus, Refurb.dk

Rated 5 out of 5 stars

Notebook is as described

Notebook is as described, no problem so far. Package arrived relatively quickly. Recommended refurbished stuff seller.

February 9, 2020
Unprompted review
Rated 1 out of 5 stars

I'm very upset 😞😞😞

I'm very upset 😞😞😞, becouse when I start up the Pc , he doesn't want to work,,,, they said," no video card input" The video card was without cable support for the power supply of Pc..... I can't use it

January 18, 2020
Unprompted review
Refurb logo

Reply from Refurb

Hello Florin.

The machine you purchased has a dedicated graphics card, so it's important you plug in your monitor to the dedicated graphics card, as the onboard graphics output won't be able to display any signal when there is a dedicated card installed.

You can find the correct monitor plug on the bottom half of the back of the machine (when it is standing horisontally)

With regards.
Rasmus, Refurb.dk

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