REGCURE cleaned out my registry, and left some anomalies, which cannot be rectified despite several attempts. My computer starts slower, which is understandable as it is a custom built "Borg Cube"... See more
Company replied
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See what reviewers are saying
I have re-subscribed to this product again after being pleased with it’s ability to clear up issues with my pc. Register is the main area I wanted a proper software programme to tackle, as it is not s... See more
I was going through some computer issues, took me a while to renew my subscription due to unforeseen circumstances. However, once renewal was in place, I ran Regcure and got rid of allot of my compu... See more
The program itself works beautifully. When it comes time for renewal however, that's another story. It goes through the scanning process that takes a bit of time Then tells you it's time to renew the... See more
Company replied
Company details
Information provided by various external sources
RegCure – Optimum maintenance for optimum performance of your PC. Developed to utilize the most current technology in registry cleaning, RegCure has been designed to provide computer users with the most advanced prevention and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is simply the best windows registry cleaner that money can buy. Corruption within your registry keys, registry classes, and registry settings are the most common causes of Windows error messages, frozen systems, and PC crashes. Unfreeze your PC with RegCure - Guaranteed to completely clean your corrupt registry! Try a free scan now to check your registry!
Contact info
1827 Fort Street, Victoria, BC, V8R 1J6
- www.regcure.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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it does the job and I have not had any …
it does the job and I have not had any issues due to the job they do
October 26, 2017
Unprompted review
They are so helpful in keeping my …
They are so helpful in keeping my computer clean. They send reminders when I need to do another scan, etc. The renewell was simple and painless. Thank you for all you do.
October 26, 2017
Unprompted review
Very happy with this service
Very happy with this service. They do their job without distracting me from mine.
October 26, 2017
Unprompted review
Excellent software
Excellent software. I have a hard time accessing hard drives or files which took a long time or forever. Tried Microsoft Help Community but without much success.
Use Regcare to scan my computer, fix all the errors and then reboot. Everything works great and perfect. Wonderful!!!
October 26, 2017
Unprompted review
REGCURE Use Poses some problems
REGCURE cleaned out my registry, and left some anomalies, which cannot be rectified despite several attempts.
My computer starts slower, which is understandable as it is a custom built "Borg Cube" with 14 TB's of storage and 32 G's of RAM.
I have yet to see any real benefits from using the software. Perhaps there are fixes in an upgrade.
October 26, 2017
Unprompted review
Reply from Regcure
Hello Earl,
Thank you so much for taking the time to provide feedback on your RegCure Pro renewal.
If you are finding issues still present on your system after running a scan and fix with RegCure Pro, we invite you to send the support team an email detailing what issues you are encountering.
To start this off, what I would like to do for you today, is send you an email with specific questions we would require answers to, and ask that you please reply with the requested information. This will allow our team to support you with ensuring your system is running optimally for you.
If you do not see my email by the end of today, please check your junk or spam folder.
The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us.
ParetoLogic Support site:http://www.paretologic.com/our-support/
Kind regards,
Tara Gamble
Customer Support Supervisor
Paretologic Inc.
RegCure asked me to renew nearly 5 …
RegCure asked me to renew nearly 5 months early - they would not fix problems until renewed. At the time I did not realize it was so far in advance or I would have called them about the problem. I think this is a rather sharp business practice, and entirely unnecessary for a good product. Every year for at least the past 6 or 7 years there has been a problem with renewing - we have two copies and that causes a problem, now renewing almost 5 months early UNDER THREAT of NO FIXES!
I may not be renewing next year if the renewal for the second copy is not flawless.
October 26, 2017
Unprompted review
Reply from Regcure
Hello James,
Thank you so much for taking the time to provide feedback on your recent renewal of RegCure Pro.
I would first like to take this opportunity to personally apologize to you for the premature expiry issue you have encountered. Early last week, we had technical issues with our Licensing Database, however it was quickly addressed and a resolution in place.
In such situations, if you have purchased a renewal prematurely, I would be more than happy to provide you with a refund should you prefer.
What I will do today, is bring you into our Support Centre to continue working with you and ensure that both your systems are working correctly. Please feel free to reply and let me know if you wish a refund on the recent renewal due to this issue.
The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us.
ParetoLogic Support site:http://www.paretologic.com/our-support/
Kind regards,
Tara Gamble
Customer Support Supervisor
Paretologic Inc.
When I needed help all I got was a …
When I needed help all I got was a referra to Tech?? who offered me not a solution for my problem but invitations to sign up for virus/malware protection ranging from $USD999 down to $USD500.
I had my problem fixed by a local techo.
October 25, 2017
Unprompted review
Reply from Regcure
Hello David,
Thank you so much for providing feedback on your recent renewal. Please allow me to clarify the relationship between RegCure Pro and Advanced Tech Support.
We contract out Advanced Tech Support to provide our clients with 24/7 support for product registration issues only. They do offer alternative support packages, and charge a fee for their advanced services. We can assure you they are a legitimate company. Please do keep in mind, these offers are in no way mandatory. It is at the end users discretion to choose what works best for them.
Our ParetoLogic support department is a small office on the west coast of Canada, available from 8am - 4pm PST Monday to Friday, and 8am-3pm PST Saturday and Sunday to provide product and billing support. We can also provide complimentary assistance for a variety of related technical issues.
All renewals carry a full 30 day money back guarantee along with our support should you require it.
The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us.
ParetoLogic Support site:http://www.paretologic.com/our-support/
Kind regards,
Tara Gamble
Customer Support Supervisor
Paretologic Inc.
Although a good product
Although a good product, it does not work well with other programs
Malware byte for one and I had to move the program top a computer free of Malwarebytes for the program to perform.
In regards to renewing the program for another year. Do not count on the client to always check how many days he has left. You should send email to the client or have a pop up saying your program will expire in 4 weeks three weeks etc..
October 25, 2017
Unprompted review
good program
October 25, 2017
Unprompted review
No issues
No issues
No issues with purchase or installation. Comprehensive computer checks and cleanup.
October 25, 2017
Unprompted review
Excellent product....
October 25, 2017
Unprompted review
Always seems to work good
Always seems to work good, solved my problem with unwanted problems
October 25, 2017
Unprompted review
2017 renewal
Would have been 5 stars, but did not re-register automatically. Had to contact company for fix. Nonetheless, a very good product. Keeps my computer running fast and clean.
October 25, 2017
Unprompted review
Reply from Regcure
Hello Ellen,
Thank you so much for providing feedback on your recent RegCure Pro renewal.
We can confirm that you did in deed contact our support contact centre and we replied with a resolution. We regret to hear that you did experience, and we hope that all is working well once again for you.
The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us.
ParetoLogic Support site:http://www.paretologic.com/our-support/
Kind regards,
Tara Gamble
Customer Support Supervisor
Paretologic Inc.
seems to work ok
October 25, 2017
Unprompted review
This is a very good product
This is a very good product. It keeps my computer running cleanly and efficiently. One of the better programs around!
October 25, 2017
Unprompted review
Takes care of most problems with no …
Takes care of most problems with no work on my part.
October 25, 2017
Unprompted review
.You were unable to resolve the issue so …
You were unable to resolve the issue so you refunded the money and cancelled the subscription without asking what I wanted to do. Don't you think the customer should have a say in it?
October 25, 2017
Unprompted review
Reply from Regcure
Hello Herbert,
Thank you so much for providing feedback on your recent renewal.
I would like to extend my apologize to you for the issues you've experienced. Please allow me to take this opportunity to hopefully support you.
Let me begin by explaining that the recent renewal you did purchase was unnecessary. Your subscription is still valid. You should be able to continue to use your software.
What I will do is send a follow up email to you through our Support Centre with details on how to ensure your software is functioning.
The satisfaction of our clients is of the utmost importance to the ParetoLogic support team; if you have any other questions or concerns, please don't hesitate to contact us.
ParetoLogic Support site:http://www.paretologic.com/our-support/
Kind regards,
Tara Gamble
Customer Support Supervisor
Paretologic Inc.
Great product
Great product. In the year I used it helped out a ton finding malware etc and cleaning malware. I cancelled my Geek Squad membership cause of thus product
October 25, 2017
Unprompted review
The renwal process was easy but the …
The renwal process was easy but the rebate link was easy to miss. Neither the biller nor Pareto-logic was able to supply the form. I have had to ask for a rebate.
October 25, 2017
Unprompted review
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