I would like to respond to these unsubstantiated claims. The majority of this "review" is embellished and false. In addition, she has filed "refund claims" that are completely dishonest and full of lies. I would like to express that she has lost all of these claims because of the overwhelming evidence against her lies. She seems bent on now attacking our company reputation as retribution.
At the start, I advertised a money-back guarantee for the customer. She had it in writing that stated after going through our program, if she didn't get a full ROI then she would be eligible for a full money-back guarantee. The problem was she not only did not complete the program and did not qualify for a refund, but she hardly scratched the surface or do anything requested of her. Out of 9 steps, she completed 1.
On the other hand, our team spent a tremendous amount of time, energy and resources working with her personally to get her website, online store, email marketing, social media, advertising and marketing setup for her. We did a significant amount of work, but every time we requested something from her, such as photos, it was rarely completed. Our team spent countless hours building and marketing her farm with little to no input from her.
It was apparent she was only there to learn our tactics and secrets and do nothing to implement any of the strategies we shared just to ask for her money back. The fact that she routinely complained about her finances being "real tight" reinforces this. She spoke about needed cash to buy calves several times. The funny thing is, even though we barely got started with helping her market her farm, she still received over $3,000 in sales due to our marketing platform and efforts.
Later on when she expressed that she needed more money to buy cattle, I outlined several strategies that we could do together to get her sales immediately. She did not accept or follow through on any help or guidance that I offered. She only demanded her money back and continued to play the victim. Even though she was behind on tasks and not completing assignments, I offered to personally work with her for free for 90 days to get her caught up. Again she declined claiming she needed money.
After numerous attempts to try and find a solution and get her the immediate sales she desired, she stopped responding to any communication. I hate to see a farm struggle, but some people simply refuse any help.