I dealt with Jaiden and he was an absolute pleasure, so patient and so helpful and made sure I understood every step of the way and went out of his way to make sure I acquired the plate I wanted. He m... See more
Company replied
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Review summary
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Reviews shaping this summary
⭐⭐⭐⭐⭐ Great experience from start to finish. I initially ordered the wrong plate, but Reg Transfers were really helpful. They refunded the incorrect plate and used the funds towards the plate I act... See more
Company replied
I recently purchased a registration number from RegTransfers. Just wanted to say what a pleasure it was dealing with Miles Collins. He was very professional, knowledgeable and prompt throughout the tr... See more
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It’s pretty rare these days to receive exceptional customer care and I can genuinely say, that’s what I got from Regtransfers. I spoke to several people (shout out to Ronnie and Phil) who gave such pe... See more
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Company details
Written by the company
Regtransfers offers a range of products and services that no other private number plates company can equal, as well as unrivalled professionalism and specialist expertise. We are open 9am-9pm, 7 days a week so we can always be on hand to help with any enquiries, our aim is to offer an unbeatable service to all of our customers.
Written by the company
- The UK's Largest Number Plate Dealer
- Established in 1982, Regtransfers was one of the first independent cherished registration specialist companies formed in the UK. It is now the largest, both in terms of the number of employees and of its unrivalled stock of exclusive, top quality registrations.
Contact info
139 High Street South, LU6 3SS, DUNSTABLE, United Kingdom
- 01582 967777
- www.regtransfers.co.uk
4.9
Excellent
21K reviews
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Improvements needed
I made an offer through your online system, which immediately advised me that the offer was too low. That was absolutely fine, and I had no issue with the offer being declined.
A sales representative then contacted me (called 3 times whilst I was at work) then emailed within the space of 24hrs to reiterate that my offer was too low and explained why he believed the registration was worth considerably more. I explained that I personally didn’t agree with the valuation and felt the plate was worth less, but again, I had no issue with us simply having different views on its value.
The number plate is worth what someone will pay for it…
Unfortunately, rather than leaving it there, sales representative continued to explain why my view was wrong and why the registration was worth more. I completely understand that this is a sales environment and that there will naturally be an element of trying to justify a price, but the exchange didn’t feel like a sales conversation. It felt more like an attempt to prove me wrong.
I think some additional customer service training would be beneficial here. A customer is perfectly entitled to place a value on something and decide that the asking price isn’t right for them, just as you are perfectly entitled to decline their offer. There doesn’t need to be a winner or loser in that conversation.
I also found the emails generally quite blunt and not particularly helpful. Once it was clear that we couldn’t agree on a price, which again is absolutely no problem, I then continued to receive daily sales emails regarding registrations. Given the experience I’d just had, this only added to the frustration.
I’m providing this feedback because I genuinely think the way the conversation was handled could be improved. I was a potential customer looking to spend money with your business; even if we couldn’t agree on this particular registration, a better interaction could have meant I returned to purchase another one in the future.
August 1, 2026
Unprompted review
Reply from Regtransfers
Hi there, firstly we're really sorry to hear of this experience. Please be assured that it falls far below our usual standards. Therefore, we believe it to be a training issue. We would be extremely grateful if you could email us at reviews@regtransfers.co.uk with details of the registration you were interested in. We can then follow it up with additional training and insight for the colleague involved. We would like the opportunity to try and put it right. Again, apologies for your experience and very much value your custom.
I bought the perfect personalised plate
I bought the perfect personalised plates for an affordable price, paper work was delivered in days. Really happy with my purchase.
August 22, 2026
Reply from Regtransfers
Hi Ms Maxwell, we're so happy to hear that you found the perfect personalised plates at an affordable price and that your paperwork arrived so quickly! We appreciate your positive feedback.
Great service from start to finish
A really great service from enquiring about a registration to it being able to go on my car. The whole process was very quick too and the price was good also.
August 22, 2026
Reply from Regtransfers
Hi Anthony, we're so pleased to hear that you found the entire process, from enquiry to having the registration on your car, quick and good value. Thank you for your wonderful feedback!
Very helpfull from start to finish
August 30, 2026
Reply from Regtransfers
Hi Eric, we are so pleased to hear that we were able to provide you with helpful service throughout your experience. Thank you for your wonderful feedback!
Reply from Regtransfers
Hi Sean, thank you for your kind review!
From start to finish!
From start to finish!
Once I had chosen the perfect number and contacted Regtransfers it was really straightforward and easy. They did everthing that is required! All I had to do was notify my insurance to change my new reg. Just like it says on the tin. Great service fantastic company fantastic reg!
August 23, 2026
Reply from Regtransfers
Hi Philip, we are so pleased to hear that acquiring your new registration mark was a straightforward and easy process for you. It's wonderful to know that our service met your expectations and that you are happy with your new reg. Thank you for sharing your positive experience!
Decent price
Decent price, couldnt fault them . They rang me with a slight discount and i decided to but the plates too
November 30, 2025
Reply from Regtransfers
Hi Herbie, thank you for your kind review! Enjoy your new registration.
Regtransfers transaction
Used a few times now and they made it easy from sale to put on the car
Thanks Regtransfers and ill be back soon
August 22, 2026
Reply from Regtransfers
Hi Gary, we're so pleased to hear that we made the process easy for you. We look forward to assisting you again soon!
Process was quick and straightforward …
Process was quick and straightforward . It made it easier due to the online uploads of documents
August 22, 2026
Reply from Regtransfers
Hi Chantelle, we're so pleased to hear that the process was quick and straightforward for you. We're especially glad that our online document uploads made things easier. Thank you for your positive feedback!
Reply from Regtransfers
Hi Michael, we’re very pleased you were happy with our service – thank you for your feedback!
Reply from Regtransfers
Hi Mary, we're so pleased to hear that your purchase was straightforward and that you received your delivery quickly. Thank you for your wonderful feedback!
Quick and easy all done and plates out…
Quick and easy all done and plates out withing a few days
August 22, 2026
Reply from Regtransfers
Hi Jack, we're so glad to hear that everything was quick and easy for you! We appreciate your kind words.
A perfect purchase
A perfect purchase, great choice of plates, very reasonably priced and the back up support was professional and streamline.
August 17, 2026
Reply from Regtransfers
Hi Leslie, we're so happy to hear that you found our selection great and our pricing reasonable! It's wonderful to know that our support was helpful. Thank you for your kind words.
Great communication and slick…
Great communication and slick transaction. Thanks very much.
August 29, 2026
Reply from Regtransfers
Hi Berry, we're so happy to hear that you experienced great communication and a smooth transaction. Thank you very much for your kind words; we truly appreciate your feedback!
Great customer experience from start to…
Great customer experience from start to finish. Very fast and efficient leaving no loose ends to deal with.
August 29, 2026
Reply from Regtransfers
Hi Alan, we're so glad to hear that you had a great customer experience from start to finish. We appreciate your positive feedback on our fast and efficient service!
Very prompt and precise communications
Very prompt and precise communications. Transfer completed very promptly. Verification of transfer sent to me by email and associated forms to get number plates made all sent at same time. I Bought number plate late on Friday night. I Had phone call Sat morning confirming they had the number and assured me the process would be completed on Monday morning and it was. Can’t fault them at all. N
August 28, 2026
Reply from Regtransfers
Hi John, we're so glad to hear about your positive experience with our service! We truly appreciate you taking the time to share your feedback with us. We are committed to ensuring a smooth and timely experience for all our customers.
Very easy transaction and very helpful…
Very easy transaction and very helpful when answering questions. Registration purchased and on the vechicle within a week very good service and great customer service and support
August 28, 2026
Reply from Regtransfers
Hi Natalie, we're so pleased to hear that you found the transaction easy. Thank you for your kind review!
Reply from Regtransfers
Hi Colin, we're delighted to hear that you had a smooth transaction and were kept well-informed throughout the process. Thank you for your kind words; we truly appreciate your feedback!
Great service and delighted with my new…
Great service and delighted with my new reg plate. Just to wait for new car to be ready now!!
August 22, 2026
Reply from Regtransfers
Hi Hannah, we are so happy to hear you're delighted with your new registration plate! Thank you for your kind feedback.
it was easy to deal with the sales…
it was easy to deal with the sales person and whole process was very smooth. the COE arrived in 3 days time.
August 25, 2026
Reply from Regtransfers
Hi Devendra, we're so glad to hear that you had a great experience with us. Thank you for your kind words!
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