I had trouble downloading BitDefender & being nagged with pop-up. I contacted ReImage and Robert L assessed my computer and said ity needed work. He hooked me up with Cindy P. and her magic wand and a... See more
Company replied
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See what reviewers are saying
SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how... See more
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to... See more
Company replied
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very q... See more
Company replied
Company details
Written by the company
Reimage® Limited is a world leader of internet-based system repair solutions. Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS. The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.
Contact info
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Mark A did a good job on fixing my…
Mark A did a good job on fixing my Outlook issues and was patient with me. I appreciate the service. Murray
November 15, 2022
Unprompted review
Reply from Reimage
Hello Mark
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Excellent help and direction
Excellent help and direction. I am a very happy customer Of Reimage!
November 15, 2022
Unprompted review
Reply from Reimage
Hi Robert,
Thank you for this feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape.
Please let us know if you need us, we are available 24/7.
Chat: http://bit.ly/2kPZXew
Phone: 1-408-877-0051
Email: support@reimageplus.com
Have a good day and stay safe!
I was treated with total respect Cindy did a great job.
I was treated with total respect especially after accusing her company of messing up my computer. She repaired everything as I asked. I still however need some time to evaluate the performance after some use. Thanks again Cindy
November 10, 2022
Unprompted review
Reply from Reimage
Hi Richard,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I left it allto Karen I went for lunch…
I left it allto Karen I went for lunch , came back to find all done all workig great
\
November 11, 2022
Unprompted review
Reply from Reimage
Hi Scottie,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Thank you Reimage and thank you Julius P.…
Thank you Reimage and thank you Julius P. Your assistance today was awesome!!!!.
Subscribing to Reimage ,one of the best decisions I have made. All the staff are great Gerald, Maverick .Again thank you
November 7, 2022
Unprompted review
Reply from Reimage
Hi Luis,
Thank you for this wonderful feedback. The team is going to be thrilled to hear your praises!
We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com
Please stay safe and enjoy your day ahead!
YOUR TECHNICIAN WAS VERY PROFFESIONAL…
YOUR TECHNICIAN WAS VERY PROFFESIONAL AND KNOWLEDGEABLE AND RSOLVED THE PROBLEM QUICKLY, THANKS
November 6, 2022
Unprompted review
Reply from Reimage
Hi Stanley,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Service was great as always
Service was great as always. They were able to help me fix my printer. Both techs were awesome. Thank you!!!
- Edward
November 6, 2022
Unprompted review
Reply from Reimage
Hi Edward,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’ll make sure we pass your kind words along to our technicians, who we know will be delighted to read your comments.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
The technician resolved my printing…
The technician resolved my printing issue on my color printer. I needed to print legal documents and needed the initials and notary signatures to be in color .
October 31, 2022
Unprompted review
Reply from Reimage
Hi Laurel,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Reply from Reimage
Hi Anna,,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
fast & efficient ...........fast &…
fast & efficient ...........fast & efficient ...........fast & efficient ...........
October 29, 2022
Unprompted review
Reply from Reimage
Hi Judy,
It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
The support from Kathleen was great and…
The support from Kathleen was great and very professional. Responded very quickly and helped me resolve my issue. 10/10 support
October 28, 2022
Unprompted review
Reply from Reimage
Hi,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I simply explained my problems with the…
I simply explained my problems with the computer and the tech went to work. I believe that your tech was rather professional in their approach in resolving my issues.
October 26, 2022
Unprompted review
Reply from Reimage
Hi Lincoln,
Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com
Please stay safe and enjoy your day ahead!
Reply from Reimage
Hi Don,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I couldn't perform this myself as it is…
I couldn't perform this myself as it is very confusing to me
October 25, 2022
Unprompted review
Reply from Reimage
Hello Karen,
We are incredibly grateful that you took the time out to leave us this note.
If you would kindly contact us for us to assist you.
Chat: https://tinyurl.com/y7udnog2
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
We appreciate your patience.
I had a problem but Jaime G. fixed it.
I had a problem with the key since I am apparently a dumbass but Jaime G. got it straightened out.
Thanks again, Jaime G.
October 24, 2022
Unprompted review
Reply from Reimage
Hello James,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Should the need arise please do not hesitate to contact us anytime.
Chat: http://bit.ly/2kPZXew
Email: support@reimageplus.com
Have a wonderful day ahead and stay safe!
Reply from Reimage
Hi Diane,
We are grateful that you took the time out to leave us a review.
If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I'm very please with what Gerald C
I'm very please with what Gerald C. did with my HP Laptop, Everyone at Reimage is always very helpful wiith me, Thanks again Gerald for all your help you did.
God Bless,
Stay Safe,
Warm Regards,
Christine Marcinski AKA
October 21, 2022
Unprompted review
Reply from Reimage
Hi Crystal,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Our staff will be glad once they hear this commendation.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Gerald was extremely patient with me
Gerald was extremely patient with me! Now I just have to wait and see how the repair goes.
Jim C
October 20, 2022
Unprompted review
Reply from Reimage
Hi Jim
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We’ll make sure we pass your kind words along to Gerald, who we know will be delighted to read your comment.
If there’s anything else we can do for you, please let us know.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
It took lots of hard work to clear my…
It took lots of hard work to clear my problem but with 3 escalations and many hours of pushing all was solved in the end. I now have a full functioning system.
October 18, 2022
Unprompted review
Reply from Reimage
Hi John,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
support patience
problems with activating Reimage software was resolved and the technicians support despite my computer illiteracy was very patient and professional. Very good outcome
October 18, 2022
Unprompted review
Reply from Reimage
Hi Keith!
Thank you for taking the time to post a review. Our team is going to be thrilled to hear your praises.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com
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