Anything but "Reliable"—Avoid This…
Anything but "Reliable"—Avoid This Company
I strongly urge other business owners to take their business elsewhere. Despite their name, "Reliable After Market Parts" is anything but reliable.
I placed an order on 7/2/2026, and their website explicitly promised a delivery date of 7/7/2026. Not only did they miss that deadline, but they have now pushed the promised delivery date back to 7/13/2026 by 9:00 PM. This is a discrepancy of four full business days beyond their original promise. By the time this part finally arrives and I am able to complete the repair on my tractor, my total downtime will be between 9 to 10 days.
As a small business owner, I rely on accurate delivery timelines to schedule my clients. Their failure to account for holiday or weekend delays on their website—and their lack of communication—is completely unacceptable. Because of their negligence, I am now forced to rent equipment to cover my jobs, or risk losing clients to competitors entirely.
They have directly cost my business revenue. Do yourself a favor and avoid this company at all costs; they are clearly not equipped to support professionals who depend on timely service.
**Please note thatI gave the company every opportunity to correct their error and/or make it right, but they continually blamed the USPS instead of their website. Had their website not promised the delivery date 7/7/2026 we would not have ordered from them. Had they taken ownership of not updating their website for holidays and/or weekends no customer would have had to complain about delivery dates or reliability.
