Remit2India Reviews 

3,454
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unable to login to account or contact customer care. No reply to emails and the telephone number doesn’t work. No customer care available?!

Rated 5 out of 5 stars

Remit2India is a very good online portal to transfer money to India. Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who d... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the... See more

Company replied

Rated 5 out of 5 stars

Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services... See more

Company replied

Company details

  1. Money Transfer Service

Information provided by various external sources

Pioneering online x-border remittance service launched in 2001. Changed the way diaspora sent money back home and also chosen for several awards & accolades including ‘World’s No.1 Independent Online Remittance Portal’, ‘Brand Leadership Award’ etc.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,454)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is always pleasure to do business…

It is always pleasure to do business with remit2india. Call center is always helpful.

January 28, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Dhaval, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Very helpful

Pratik Shinde from Remit2India was really helpful in guiding me through the process and answered all the questions. Nice talking to him and really helpful. Appreciate it

January 28, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Barsath, we're glad that we could be of assistance. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead! :)

Rated 5 out of 5 stars

Remit2India is great money transfer…

Remit2India is great money transfer service. I used it couple of times and they gave me great rate. Anita Naval , great associate helped me for easy and efficient transaction.

January 28, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Pruthviraj, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Pratik Shinde is THE customer service…

Pratik Shinde is THE customer service representative every firm should have!

I have always had great experience with Remit2India, both via online and through phone. Remit2India definitely goes beyond their way to help customers have a smooth experience with their transactions. For a minor error that I had been facing with my transaction, the team, particularly Pratik was extremely helpful in resolving it. Thank you Pratik and thank you Remit2India for your amazing service! Highly highly recommending!

January 28, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Naveen Bachwani took full…

Naveen Bachwani took full responsibility of the matter and solve the issue on the same call and was kind enough to spend time over the phone. Very good service over all.

January 28, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Mandeep, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Ravi Dutta provided me an excellent…

Ravi Dutta provided me an excellent service over the phone.

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Raj, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Naveen Bachwani is a Excellent Agent…

Naveen Bachwani is a Excellent Agent who helped me to complete my first transaction.Very knowledgeable on the Process and Very Courteous.

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Venkata, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Ravi Dutta helped me a lot understand…

Ravi Dutta helped me a lot understand the process to complete my transcation. Very helpful resource.

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Phani, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

Rated 5 out of 5 stars

I just made a transaction and Adarsh…

I just made a transaction and Adarsh helped me to process it. He is excellent and very helpful!

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Bosu, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Very helpful and extraordinary customer…

Very helpful and extraordinary customer service.

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Karthik, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

Rated 5 out of 5 stars

Remit2India is a very good online…

Remit2India is a very good online portal to transfer money to India.
Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who deal with me for all of my big transactions even when there was some kind of compliance issue but he put effort for me and make my transaction through very smoothly.

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sumit, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Pratik has extended meticulous customer…

Pratik has extended meticulous customer service by answering my queries diligently. Remit2India is a success due to such talented individuals.

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Maansi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

I am very happy with the service of the…

I am very happy with the service of the staff especially Mr pratik because of their support.
Thank you so much

January 27, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Bhavik, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 1 out of 5 stars

Never trust these guys

Total rip off company , never trust these guys !!

January 21, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we would like to understand the reason behind your disappointment. Request you to share your contact details/transaction id with us at info@remit2india.com. Be assured, our representative will look into the concern raised and assist you with the same.

Rated 5 out of 5 stars

Great Customer Service

@Pratik Shinde, great customer service!!

January 20, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Akshay, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 1 out of 5 stars

Worst ever company and their people and worst services

Worst people and worst services. They ask deep about your beneficiaries.. what he do.. which company and which city.. looks like they are interviewing you.

Response on the reply below: What you will do is waste my time. I have already transferred 3 times but I had to cancelled 2 transactions because you need my ID card ever time? You start the transactions as instant but take 10 days like a normal transactions?

January 18, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Garima, we wish to inform you that we've arranged for a call back on your registered contact number to address your concern.

Rated 1 out of 5 stars

DON'T USE THIS WEBSITE

Guys, please be careful in making transactions with Remit2India. If you really want to waste your time or want to screw your peace of mind then only proceed with them. Long back I made a transaction with them. I don't remember how was it. Recently on Jan 8th I made two transactions (there was so much discussion went on before making those transactions, that itself was another issue, not delving into it). After the assurance from the supervisor, I created transactions on Jan 8th. While making the transaction, they asked some documents I uploaded them. After a day or two I received email asking for last 3 months bank statement. On Jan 10th I uploaded my last 3 months bank statements. The bank statement period ended on Dec12th. So the statement has transactions till that time. On Jan 13th I received 2 emails: one stating that upload last 3 months bank statements, another stating that address is not matching upload bank statement as address proof. I replied to both emails stating that I already uploaded last 3 bank statements as per the statement period. Today, (on Jan 14th) I received email asking the screenshot of bank account from Dec12 th to my transaction date i.e., Jan 8th. After 7 minutes I received two emails stating that my both transactions were cancelled. How could they expect reply to email within 7 minutes? Here comes the worst customer service of the world: 1) I called customer service after 20 minutes it was finally connected. He mentioned that within 10-15 min relationship manager will reach out to me regarding this. Never received callback. 2) I again called to customer service: He mentioned that there is nothing in his control. It has to be transferred to supervisor but supervisors are available only in India daytime and mentioned that I'll get callback between 8PM to 10PM EST on Jan 14th. Never received callback. 3) again I called at India daytime, he is telling whole different story that supervisors are available only in USA daytime. (When I last discussed before making the transaction, supervisor clearly mentioned that his job shift USA night time), but this customer service person is simply lying to me that no one is available. The actual reason I see is, when I booked the transaction with Guaranteed rate, now the dollar to rupee conversion rate reduced. So they cancelled and telling all non sense. I never asked them to compromise on any compliance restrictions or never asked them to violate any policy. These guys sent an email requesting screenshot of bank account and in 7 minutes they cancelled the transaction. As the rate got reduced now, if I create two new transactions for the same amount I loosing so much. So, like me please don't fall into this mud, these guys don't even have basic understanding of "statement period", and how the statements are generated. By the way, I was constantly sending mails to the supervisor who assured me before making the transaction, but he never gave reply to any of my emails. I also sent emails to other so called supervisors/managers but no use. Is simply waste of my time and efforts. I am waiting for another call back request. If I don't get callback, I will proceed with them legally, so that someone like me won't fall in this mud. If anyone needs more information. Please come to me, I have all the proofs.

This is not first time transferring to India. Never faced issues like this. I heard they hire people to provide positive reviews.

January 17, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Suresh, we wish to inform you that we've arranged for a call back on your registered contact number to address your concern.

Rated 5 out of 5 stars

Vasim was extremely helpful and was…

Vasim was extremely helpful and was very patient. Answered all my questions patiently.

January 15, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Very fast and reliable

Very fast and reliable, person name Ravi Dutta helped me in sending money to India. He had given me the best rate in the market, nice service. looking forward to send again with Remit2India.

January 14, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Sam, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look