My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more
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Review summary
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You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be.. So thank you and we’ll be back should we need to and we’ll make family... See more
They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend t... See more
I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also). Yes, I paid more than t... See more
Company details
Written by the company
Contact info
Beacon House, Winchester Road, Burghclere, RG20 9JZ, Newbury , United Kingdom
- 01635 278 678
- www.remote-controls-shop.co.uk
4.9
Excellent
6K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Very satisfied with the service…
Very satisfied with the service unfortunately it wasn't the right thing but no problem returning it and money refunded with no problem I will use again in future thank you
April 4, 2025
Genuine article
I have previously bought a remote from eBay at a cheap price, didn’t last long waste of time and money. This new remote from the Remote Shop was clearly better made heavy like the original. I am very pleased with my new genuine remote, thank you.
April 3, 2025
great service and reasonable prices
great service and reasonable prices. why go elsewhere.
April 3, 2025
Superquick delivery didn't need to miss…
Superquick delivery didn't need to miss much TV. Glad I didn't need new box.
April 3, 2025
Found the exact remote I needed to…
Found the exact remote I needed to replace one that had worn out.
Very happy I decided to buy a new remote after struggling on with my old one.
Very fast delivery service too. Genuine part at a very reasonable price so more than happy
March 31, 2025
Unprompted review
The remote works well my advice if you…
The remote works well my advice if you need a remote- control get one from here
March 17, 2025
Unprompted review
this was the only place i could find my…
this was the only place i could find my remote control for my 20 year old tv , thanks.
March 4, 2025
Helpful and knowledgeable with superb service
The people I spoke to regarding a replacement LG TV remote went above and beyond to track down a remote for my very old LG TV and it was an extremely quick delivery. Unfortunately I encountered the same issues with the replacement as I had with the original. Obviously the problem was not with either of the remotes but with the TV. I returned the item and received a full refund. I would have no hesitation in recommending this company.
March 4, 2025
Replacement Remote
Ordered, arrived, put in the batteries, pointed, pressed and worked instantly!
March 4, 2025
So Good, I bought another one
Great replacement remote. As described, well packaged fast delivery. Highly recommended.
January 5, 2025
Speedy delivery, excellent product
Great service, I ordered a remote on Thursday afternoon & received it Saturday lunchtime. I opened the the box & it worked instantly, perfect.
March 1, 2025
Unprompted review
I ordered and the item arrived when…
I ordered and the item arrived when expected. What more can I expect?
February 1, 2025
Very pleased with my order remote…
Very pleased with my order remote control worked straight away delivered within days of ordering highly recommended
February 19, 2025
Unprompted review
Really fast delivery…
Really fast delivery and the remote worked no problem.
February 13, 2025
Unprompted review
Having purchased remotes from other…
Having purchased remotes from other suppliers which did not work but the remotes from you worked perfectly Thank you
January 4, 2025
New remote for very old tv
Ordered a remote control for a TV manufactured in October 2011 after finding out that most universal remote controls were only compatible with tvs manufactured 2015 onwards. Stumbled across the remote control shop by accident and put my tvs product no in and to my suprise and amazement 10 remote controls were in stock for my very old TV!!
Very easy to order,arrived in the promised 48hrs ,and they even supplied the batteries, perfect. Next time I need a new remote I know where to go ,thank you .
February 3, 2025
Unprompted review
Got the correct controller that worked…
Got the correct controller that worked perfectly.
January 4, 2025
Perfect
Excellent product and service, my 96 year old aunt had lost her control and the tv is a major part of her life. This replacement was easy to set up fir her, works perfectly. Cheers guys
January 4, 2025
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