Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more
Company replied
Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more
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We have purchased two replacement remotes now, they are perfect and working well, It was easy locate the right remote by entering the brand and serial number. This company are experts, give excelle... See more
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Company details
Information provided by various external sources
Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.
Remotes4u (UK) Retailers of Audio/Visual Remote Controls.
Written by the company
- We intend to provide value for money and always strive to provide excellent customer service.
- We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.
Fast free 1st class UK delivery as standard.
Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.
Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard.
We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.
Contact info
6 South Parade, DN1 2DY, Doncaster
- 01302 361444
- enquiries@remotes4u.co.uk
- www.remotes4u.co.uk
4.8
Excellent
11K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Quality product and prompt service.
January 30, 2026
Reply from Remotes4u (UK)
Thank you for your kind words, Glad we could help!
Ordered my remote with product code
Ordered my remote with product code. Arrived the next day. Works great. Amazing service.
February 4, 2026
Unprompted review
Reply from Remotes4u (UK)
We’re thrilled to hear you’re happy with your purchase!
Fast turnaround, good model information
Fast turnaround, good price with site showing item as a genuine brand and with an explanation that although original remote is discontinued.. this was the superseded model was was guaranteed to work with the original with just a few different buttons to the original.
January 29, 2026
Reply from Remotes4u (UK)
We appreciate the great feedback. Enjoy your new remote!
Haven’t received anything yet !
Haven’t received anything yet !? And said it was next day delivery !? Tried tracking it !? But can’t think it went Royal Mail but not heard anything!? Yes checked with Royal Mail seen my postman to check and got delivered now !? So yes apologies your service was 100% and will recommend you to anyone so easy to use and will defo use you again sorry again about mix up x
January 27, 2026
Reply from Remotes4u (UK)
Thank you for sharing your feedback on Trustpilot. I have personally looked into your delivery concerns and investigated the status of your shipment with Royal Mail.
While your order was dispatched from our facility on schedule and addressed correctly, it appears there was an unforeseen delay within the Royal Mail network.
I have monitored the tracking information and can confirm that the package was successfully delivered on Tuesday, 03 February 2026, at 15:38 by the Clifton NG DO.
Please accept my apologies for this delay. We pride ourselves on timely delivery.
We appreciate your patience, and I am glad to see the item has now reached you.
Poor instruyctions
Delivered quickly and product as described. The 'instructions' though for the remote could have been better.
January 26, 2026
Reply from Remotes4u (UK)
Thank you, Appreciate the feedback. We're on it and always thinking of ways to improve!
Reply from Remotes4u (UK)
Quality service is our priority. Thanks for the review!
Excellent Service
Clear, concise prompt and helpful advice. Ordered Tuesday evening and was delivered to my home (300 miles from Doncaster) on Thursday morning. Put batteries in and it worked perfectly first time. Excellent. I would certainly use "Remotes4u" again and would be happy to recommend.
January 29, 2026
Unprompted review
Reply from Remotes4u (UK)
Thanks for the 5-star rating! We really appreciate the kind words!
Great service & quality products ……
Great service & quality products … what’s not to love.
January 23, 2026
Reply from Remotes4u (UK)
Thank you for taking the time to leave us a review! We really appreciate it!
Can’t fault this company at all
Can’t fault this company at all. I ordered the relevant remote on Monday & was delivered on Tuesday. The remote works great 👍🏻 thank you.
January 27, 2026
Unprompted review
Reply from Remotes4u (UK)
Brilliant! I am glad you are happy with the services.
I ordered a replacement remote for a…
I ordered a replacement remote for a family member on 21st January '26, late afternoon. It arrived the next day with the morning post.
Works brilliantly. Very pleased with the whole service received.
Thank you!
January 28, 2026
Reply from Remotes4u (UK)
Thank you for the 5-star rating! We’re so glad you're happy with your purchase.
Genuine remote and worked straight out…
Genuine remote and worked straight out of the box. Just paired it with my tv with the press of 1 button and a few seconds later all done. If I need a remote for another tv I know where to look.
January 22, 2026
Reply from Remotes4u (UK)
We truly appreciate your support, Thanks for choosing us!
Reply from Remotes4u (UK)
Thank you for the kind words! We’re glad we could help!
First class service very fast delivery…
First class service very fast delivery great product at a good price
January 14, 2026
Reply from Remotes4u (UK)
Quality is our top priority—glad to hear the remote is working perfectly for you
Absolutely Five Stars
Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 day money back return policy, it’s a complete no brainer.
Also the price was very good and included the tracked postage!
Seriously cannot recommend highly enough.
January 20, 2026
Reply from Remotes4u (UK)
Thanks for the 5 stars! Don't hesitate to reach out if you need anything else in the future!
Reply from Remotes4u (UK)
Thank you! Our team works hard to provide the best service, and your feedback means a lot.
Misleading information on website
Website clearly says item (JVC-RM-3250_1) is in stock. After multiple emails, they tell me it wouldn't be in for several weeks. On the plus side, they communicated openly and refunded without issue.
January 9, 2026
Unprompted review
Reply from Remotes4u (UK)
I would like to clarify that our website lists a lead time of 5–10 working days for this item; this refers to the timeframe required for the item to be prepared for dispatch. Unfortunately, we are currently experiencing unforeseen supplier delays with this specific product. While these circumstances are beyond our immediate control, I sincerely apologise for the frustration this has caused and for falling short of your expectations on this occasion.
Reply from Remotes4u (UK)
Glad to hear the remote was a perfect match! Thanks for the review!
I made a little error ordering my…
I made a little error ordering my remote. They resolved almost instantly, Great communication and product and superfast delivery.
So glad i didnt go for one of the cheaper competitors
January 19, 2026
Reply from Remotes4u (UK)
Much appreciated! We’re thrilled you had a great experience
Great just put batteries everything was…
Great just put batteries everything was all set up for you
January 16, 2026
Reply from Remotes4u (UK)
Thank you for taking the time to leave a review, we appreciate it.
Reply from Remotes4u (UK)
Thank you for the positive feedback. Was there a reason for the 1 star rating? Please let us know if there's anything we can do to improve.
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