Removals Index Reviews 2,415

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, highlighting how simple it is to get multiple quotes. Many appreciate the time saved by not having to contact various companies individually, finding the process stress-free and helpful for their moving needs. The website is frequently described as user-friendly and straightforward, making the initial steps of finding removal services very convenient. However, some people were dissatisfied with the contact method, reporting an overwhelming number of phone calls, texts, and emails from multiple companies. A few reviewers also mentioned receiving too many quotes or being contacted by companies that weren't suitable for their specific needs, leading to some annoyance and the feeling of being bombarded.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use. Many... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer communications

Customers consistently note ambiguous experiences with contact. While many appreciate the speed and... See more

Website

Customers had positive experiences with the website, finding it easy to use and straightforward for entering... See more

Price

People report ambiguous experiences with price. Many customers found competitive and decent prices, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall very pleased with the outcome. The only thing was I would’ve preferred more options for removal job as in one room or two room option. Also the phone calls were a bit too frequent which is out... See more

Rated 4 out of 5 stars

Easy to use website. I have numerous phone calls, texts and emails from multiple companies which can be distracting/annoying when you are trying to do something. I think 5 quotes would have been en... See more

Rated 5 out of 5 stars

I just signed on to the site and within 24-48 hrs several local firms had contacted me and have made appointments to come and assess what needs moving in order to give me quotes. This took a lot of pr... See more

Rated 5 out of 5 stars

So easy to use and straight away I was contacted by the relevant companies. I booked my chosen company within half an hour of using your website. This saved so much of my time having lots to think abo... See more


Company details

  1. Price Comparison Site
  2. Shipping Company

About Removals Index

Information provided by various external sources

Compare Quotes - Save Time & Money!!

Removals Index is the quickest and easiest way to compare free, no obligation quotes from trusted and vetted removal firms in your area.

Save up to 70% on your moving costs by comparing several free, no obligation quotes from reliable local removal companies.

Whether you’re looking for a man and van service or full assembly and packing; removals-index is guaranteed to save you time and money.

Complete your details in our simple form to receive up to 6 removal quotes – it takes less than 60 seconds!

Remember: To ensure you get the best value and most accurate quotes, enter as much information as you can; including full postcode and address details where possible.

For more moving tips then please also see our Removals Guide


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrid

Horrid. 22 companies ended up emailing, texting or phoning me. Would have been less annoying to just find a list myself. Seems they essentially just handed my details to any man with a van

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service.

Had an amazing call chat with a Mr Sim very knowledgeable answered all my questions and met my high expectations. I’ve advised him that I’ll be coming back to him in the coming months once I’ve decided on a few other things with my partner, Thank you.

February 11, 2026
Unprompted review
Rated 2 out of 5 stars

Irritating follow up calls

To be honest, it was irritating to receive so many chase up calls from the various firms, when all I wanted was a rough indication of costs. 2 firms are still calling me 2-3 times a day so I have blocked their numbers.

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

Poor Service

The removals company (AnyVan) I was put in touch with brought a wrong item from the old address and forgot a correct item that was on the list.
One of the removal men did not speak English so communicating was very difficult.
As well as this, on the phone when getting the quote, there was no discussion about whether the goods were upstairs or downstairs. So you can well imagine the shock when there was an extra fee involved with my move for the removal men to go upstairs for the bed.
I have made a complaint and was assured that I would receive word at the end of the day but that was 3 days ago.
I'll not be using this service again.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Harassment

If I could give a zero I would don’t fill your details out, all I wanted was a quote where other companies will do that online I put my details into the website and instantly I was being bombarded with calls atleast 7 within 10 minutes of putting my details in.

January 10, 2026
Unprompted review

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