I have the product and will use it. For personal reasons I needed to cancel any autoship I may have. I was given instructions and was able to cancel immediately. I intend to order again but autoship d... See more
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See what reviewers are saying
I am so touched that you cared about my health more than the success of your product. I have spoken to others regarding your concern,they were also impressed.I know your product will help some women w... See more
So far I am not impressed. I ordered 11 days ago and when I tracked my order it said it was coming from China. I am adamant about not ordering anything from China but somehow that fact slipped by my... See more
Communication and NOT using long tedious repetitious web sites to list everything. The video is short and to the point while explaining what we need to know. FYI - In the video, the woman speaking d... See more
Company details
Written by the company
Elevate your hair care ritual. Renesia crafts premium oils, supplements & tools designed to fit seamlessly into your daily routine.
Contact info
United States
- care@renesia.co
- www.renesia.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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It was very easy to order
It was very easy to order. I did not get the scalp treatment because you did not specify if it was for black people which i am
Looking to it's arrival
This will be my first experience with…
This will be my first experience with Renesia. I really hope this product will fix my hair as advertised. Thank you very much for the opportunity!
Renesia experience was very easy
Renesia experience was very easy. the website was informative and here hoping it does what it claims!
Easy to order
Email was answered immediately and…
Email was answered immediately and taken care of.
Always a prompt respone to a question…
Always a prompt respone to a question which i appreciate.
Your product was rated no.1. I’ll give it a try.
Your product was rated no. 1. As a pharmacist I saw the ingredients were what i had been searching for.
I simply made a request to cancel my…
I simply made a request to cancel my order. It could not be cancelled because it was already shipped. I did not know I was on a subscription basis. So my subscription was cancelled so I wouldn’t receive any more orders and given a discount on the order already shipped. It is very nice to work with a company that helps their customers.
The ordering was very simple
The ordering was very simple. Didn't love all the add ons they talk you into. But Willing to try anything. I will be back to give real update on the product though.
Website was easy to navigate
Website was easy to navigate. I’m looking forward to receiving the product and seeing results.
Beverly was great
Beverly was great. Answered all my questions and very helpful with my return.
Incredible customer service team
While the experience with the website purchase did not go as expected, the wonderful customer service team went above and beyond to help resolve my issue. I appreciate the prompt responses and follow up as well at each step and want to thank Jessie and Beverly again for their help!
I appreciated the kind video talk at…
I appreciated the kind video talk at the end explaining the additional products that would help. No pressure just information, then you decide whether you want it or not.
Communication
Communication and NOT using long tedious repetitious web sites to list everything. The video is short and to the point while explaining what we need to know.
FYI - In the video, the woman speaking doesn't quite match up with the voice. I don't know if you changed the speaker to an AI voice later but I found it a little distracting.
Informative.
I have received almost no replies to my…
I have received almost no replies to my emails and phone calls to Renesia. I want to return the unused product - which was more than I thought I was paying for - and get a refund. They have not replied. Their customer service is terrible. They are also based in India, which has a lot to do with it. I would definitely not order from them! It took at least 3 weeks to receive the product, which is also way too long.
Very easy-to-use website
Very easy-to-use website, but too many choices.
Easy to order
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