Renting bikes at the Cycle Hub gave us a really fun way to explore Dundee. Its location on the waterfront is really convenient and makes for a great starting point for a few hours of riding. The guys... See more
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See what reviewers are saying
Incredibly easy hire experience from start to finish. Quality ebike, plenty of range and a friendly welcome at Lakeside Cycles. Would definitely rent again. The booking system with Renticy was stra... See more
Company replied
Really appreciated how Velohub worked with me to hire an e-bike for my husband for our trip to Scotland. There was some back and forth during the process, but Dale was patient, and George was helpful... See more
Company replied
The bike I rented was brand new and an excellent design. There was a small problem, which was instantly put right when I returned the next day. When things go well, anyone can perform, but it’s how... See more
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Company details
Written by the company
For customers, renting through Renticy is simple and flexible. Whether you need something for a few hours, a few days, weeks, or even months, you’re in control. Rent the products you need, when you need them, hassle-free
Contact info
Stafford Education & Enterprise Park, Weston Road, ST18 0BF, Stafford, United Kingdom
- 020 3886 2120
- hello@renticy.com
- www.renticy.com
4.8
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quality bike
Quality bike, reasonable rates, friendly people. Liked it so much I've now got my own.
June 23, 2025
Unprompted review
Reply from RENTICY
Brilliant to hear you were so happy with the hire that you’ve now got your own bike! 🚲 Thanks for sharing your feedback on the rates and service — it means a lot to both Renticy and the retailer.
Excellent service
Excellent service, friendly and knowledgeable staff. tried a couple of bikes and then hired one for a few days. Then purchased a bike and absolutely love my bike. Been back to have bike serviced. Nothing is too much trouble. Great service.
October 2, 2025
Unprompted review
Reply from RENTICY
Thank you for the glowing feedback! Fantastic to hear you had the chance to try, hire, and then buy a bike you love. Great to know you’re also getting it serviced there — the team will really value your kind words.
It was a really easy hire experience
It was a really easy hire experience. I rented a paddle board and the process was very straight forward and explained well. I had to leave a deposit and that was given back to me quickly as well.
August 15, 2025
Unprompted review
Reply from RENTICY
Thanks for sharing your experience, Fioreviola! Really glad the paddle board hire was explained clearly and that the deposit was returned quickly. We’re delighted you had such a smooth time with the process. 🌊
Quick and easy to rent bike at the…
Quick and easy to rent bike at the Dundee Cycle Hub. Done all the day and booking steps were very clear. Would happily use them again and elsewhere when available. Overall, very happy with their service!
July 9, 2025
Unprompted review
Reply from RENTICY
Thanks so much for your review! 🚴♂️ We’re delighted you found the booking process clear and straightforward at Dundee Cycle Hub. Great to hear you’d be happy to rent again – we look forward to helping you with your next ride, wherever you’re cycling! 🌍✨
Excellent Experience. Highly Recommended.
It was really easy to rent a bike using the website. Pickup was excellent. The representative was affable and friendly who made sure I was comfortable with all aspects of the bike’s mechanism. The bike itself was safe, well maintained and modern. It represented very good value for money.
Consequently, I would have no hesitation in recommending Renticy and I will certainly be using them again when in Dundee.
July 24, 2025
Unprompted review
Reply from RENTICY
Thank you, David! We’re so pleased you found the booking simple and that our retailer in Dundee made you feel comfortable with the bike. Great to hear the quality and value stood out too. We’d be delighted to welcome you back on your next visit. 🚴♂️
The rental is convenient and flexible
The rental is convenient and flexible. The rate is affordable and I can continue to practice my chosen instrument. It is ideal for a beginner or returner who may not be certain they want to outlay for a permanent instrument. The app and customer service, who are helpful and positive, make this a great option.
October 1, 2025
Unprompted review
Reply from RENTICY
Thanks so much, Joanne. We’re glad you’re finding the flexibility and affordability useful as you continue your music journey. It’s great to know the app and our team have made the process smooth for you. 🎶
Incredibly easy hire experience with Lakeside Cycles
Incredibly easy hire experience from start to finish. Quality ebike, plenty of range and a friendly welcome at Lakeside Cycles. Would definitely rent again. The booking system with Renticy was straightforward to use and being able to book online is a big plus over ringing around.
July 27, 2025
Unprompted review
Reply from RENTICY
Really appreciate your review, Marcus. Fantastic to hear you had such an easy experience with Lakeside Cycles and enjoyed the quality of the ebike. We’re glad the online booking made things even simpler for you — we’d love to help again soon! ⚡🚲
Had a great day out with the family on…
Had a great day out with the family on our holiday. Nice bikes, lovely route to the beach. Thanks!
July 27, 2025
Unprompted review
Reply from RENTICY
Thanks, Jack! We’re so glad you and your family enjoyed the day out and the route to the beach. That’s what it’s all about — making memories on two wheels. 🌊🚴♀️
Good bikes
Good bikes, very friendly and helpful service and a really lovely route. Would highly recommend
July 26, 2025
Unprompted review
Reply from RENTICY
Appreciate your kind words, Pat. Great to hear you enjoyed both the bikes and the route, and that the service helped make it a positive experience. Thanks for recommending us!
Friendly staff
Friendly staff. The tandem was well-maintained and good fun..
August 13, 2025
Unprompted review
Reply from RENTICY
Thanks for your review! We’re so pleased you found the tandem well looked after and enjoyed the ride – they really are great fun. I’ll pass your kind words on to the retailer, they’ll be delighted to hear it.
The process was very easy and I was…
The process was very easy and I was able to rent without an issue.
July 1, 2025
Unprompted review
Reply from RENTICY
Thanks for sharing your feedback, John! We’re so pleased to hear the process was smooth and straightforward for you. That’s exactly what we aim for – hassle-free renting every time.
Was simple and suited my needs
Was simple and suited my needs - no complaints
July 1, 2025
Unprompted review
Reply from RENTICY
Really appreciate you leaving us a review, Colin. Great to know the service was simple and met your needs – that’s what it’s all about!
Bike hire
We hired our bikes during May Half term. The bikes were fantastic and we were given lots of good advice about good routes to take by the friendly team.
May 26, 2025
Unprompted review
Reply from RENTICY
Thank you, Emily! Delighted you enjoyed your bike hire experience and found the advice helpful. It’s great to see our retail partners making the most of Renticy’s platform to keep things smooth and friendly for riders. 🚴♀️
Velohub has my recommendation!
Really appreciated how Velohub worked with me to hire an e-bike for my husband for our trip to Scotland. There was some back and forth during the process, but Dale was patient, and George was helpful when we picked up and returned the bike. Would recommend to anyone.
July 19, 2025
Unprompted review
Reply from RENTICY
Thank you, Jennifer! We’re so pleased to hear how helpful Dale and George at Velohub were in arranging your e-bike hire. Fantastic retailers like them help make Renticy rentals easy and enjoyable. We hope you had a wonderful trip!
Easy to rent the saxaphone so I could…
Easy to rent the saxaphone so I could try learning to play. Cheaper than buying and not liking it!
June 11, 2025
Unprompted review
Reply from RENTICY
Thanks for your feedback! Renting is such a smart way to try something new without the big upfront cost. We’re glad Renticy could make it simple for you to get started with the saxophone 🎷
Great service
Supportive customer service. I needed reassurance with timelines and payments and they made sure to go the extra mile. I would definitely recommend
September 5, 2025
Unprompted review
Reply from RENTICY
Here’s a warm, professional reply you could post publicly on Trustpilot:
Thank you so much for sharing your experience ⭐
We’re delighted to hear that our team could provide the reassurance you needed and go the extra mile to support you. We’ll make sure to pass your kind words on to the team — feedback like this means a lot to us.
We really appreciate your recommendation and look forward to continuing to support you on your rental journey with Renticy.
Really easy and clear to use
Really easy and clear to use. Thank you for a great service throughout. I will definitely being using again .
May 3, 2025
Unprompted review
Reply from RENTICY
Thanks so much, we really appreciate your kind words! We’re so pleased to hear you found everything easy and clear to use. Looking forward to helping you again soon! 🙌
Very good company to deal with
Very good company to deal with. Fixed my issue straight away and I would use them again. Friendly and fast.
March 18, 2025
Unprompted review
Reply from RENTICY
Thanks so much for your review! We're glad we could resolve your issue quickly. If you ever need anything else, we’re always here to help! 😊
Very impressed
I recently rented through Renticy for the first time, and I was really impressed with how straightforward the whole process was. I'm not particularly tech savvy, but everything was simple and quick to sort out. Renting a trumpet while mine was being repaired was really convenient. Im sure I will use this again.
November 21, 2024
Reply from RENTICY
Thank you so much for your lovely review! We're delighted to hear that your first experience with Renticy was straightforward and hassle-free. Making the process simple and accessible for everyone—tech-savvy or not—is exactly what we aim for.
We're also glad we could help you with a trumpet rental while yours was being repaired. 🎺
We look forward to supporting you in the future! 😊
Quick and efficient response
Quick and efficient response. Professional and polite. I had pressed a wrong button and was charged collection and the company dealt with this within moments ...
November 12, 2024
Reply from RENTICY
Thanks so much for the lovely review! We are really glad we could get things sorted for you quickly.
Your kind words about the team mean a lot, and we’re always here if you need to rent again. 😊
Team Renticy
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