Repertoire Fashion Reviews 

3,579
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online shopping is completely seamless, enthusiastically praising exceptionally fast delivery times, highly competitive prices, and beautifully packaged orders arriving in top condition. People consistently state they discovered a fantastic range of quality items, complemented by incredibly helpful customer service and smooth transactions from start to finish. Some people were dissatisfied with high delivery costs or unexpected courier delays affecting their incoming shipments and overall timeline. A few other reviewers also noted minor issues such as average packaging quality or receiving incorrect items during their overall shopping journey.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the great quality and perfect fit of... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and... See more

Price

Clients share satisfaction on price, frequently highlighting competitive offers, fantastic sales, and great... See more

Service

Customers had positive experiences with service, describing it as brilliant and incredibly helpful throughout... See more

Quality

Users describe satisfaction with quality, highlighting that items are great, feature a perfect fit, and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never used this company before but found great range of boss trainers I was looking for and was able to purchase easily and had clear instructions on delivery times which duly arrived as stated . Wo... See more

Rated 5 out of 5 stars

Great online designer clothes seller. I have to admit I had never heard of them. But I will definitely use again. Prices were good and delivery was the best I have ever experienced from online shoppin... See more

Company replied

Rated 5 out of 5 stars

I was able to purchase one of my favourite brands at greatly reduced price. The service was excellent arriving very quickly. I look forward to making further purchases. Many thanks Repertoire.

Rated 5 out of 5 stars

Great buy,great price,first time I've bought from the retailer,and will definitely be buying from them again.Excellent service throughout.Very happy customer.


Company details

  1. Men's Clothing Store
  2. also in
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

Repertoire Fashion is a UK based independent retailer with 35 years’ experience in selling authentic men’s designer clothing, both in our stores & online. We offer an unrivalled selection of pieces from sought after labels and luxury brands. Our collections encompass men's clothing, footwear and accessories. Our team of experienced buyers source the latest designs, adding new labels to our collection to continuously bring you new and exciting pieces. Crafted with expertise, our men’s designer clothing really is a long-term investment with timeless style which will see you through the seasons ahead. Both online and in-store our experienced staff are always happy to assist and advise you throughout your purchasing journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,579)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ralph Lauren sweater

Fabulous service. Speedy delivery and very well presented. I was fortunate to find just what I was looking for in their sale so I am delighted with my purchase and will most definitely use Repertoire again.

October 10, 2024
Rated 1 out of 5 stars

Beware poor customer service

Dont bother paying for signed for delivery as royal mail can sign for it and just leave it outside to be stolen then these claim oh gps show it was delivered to your doorstep so not our fault which it is there fault now doing a chargeback , edit replying to your lie ,The delivery issue has been investigated according to your email you said its delivered ,but you are wrong ,you had the chance to send a replacement or refund and claim it back through royal mail ,i have now done chargeback so will be refunded ,where as your poor customer service will leave you out of pocket!!

September 20, 2024
Unprompted review
Repertoire Fashion logo

Reply from Repertoire Fashion

We send all orders with Royal Mail using a tracked and signed for service. This delivery issue is being investigated by Royal Mail.

Rated 5 out of 5 stars

Good service

Good communication from order to delivery. Shirt is really nice, it's a birthday present so not been worn yet! Highly recommended, good prices and good service.

August 27, 2024

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