Replaceyourplates Reviews 

213
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The bowl I ordered arrived chipped. I'm fairly convinced it wasn't chipped in transit. It took ages for the seller to send the replacement. At no point did the seller apologise for the inconvenience.... See more

Rated 5 out of 5 stars

Fantastic experience, earning 5 stars! I was hesitant due to mixed reviews (3.6 average when I checked), but ordered replacement plates for my favourite set. Shipping to the Channel Islands was dela... See more

Rated 5 out of 5 stars

I recently purchased from REPLACE YOUR PLATES several Lucerne dinner plates to make a complete set. I ordered online and was given a delivery date. Sure enough the plates arrived on the said time, bot... See more

Rated 5 out of 5 stars

I found Replaceyourplates by chance and searched their site to replace some favourite coffee cups that had got broken...and there they were, so I ordered them and they arrived promptly, well packed an... See more

Company details

Information provided by various external sources

Discontinued Replacement CHINAMATCHERS in Duchess Colclough Broadhurst Meakin Royal Albert Noritake wessex collection


Contact info

3.9

Great

TrustScore 4 out of 5

213 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(213)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Had to first threaten cancellation of…

Had to first threaten cancellation of order before I received any form of communication about delivery and was then fobbed off with a garbled message about illness whilst I read that others around the same time frame all received their purchases! Perhaps Mr.Smith decided it was too difficult to package something to ship to the Netherlands. I eventually had to threaten making a claim to Paypal at which point my payment was refunded, sadly less incurred exchange rates. Long live BREXIT!

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - ordered 4 plates and they arrived promptly and well packaged, would definitely recommend and use again. Many thanks

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Topped up missing plates

Ordered from replace my plates to top up my old dinner plates. Arrived quickly and well wrapped. Very pleased and now got full set again.

December 22, 2021
Unprompted review
Rated 4 out of 5 stars

Easy to use website

Easy to use website. Found what I needed. Slightly slow delivery but we are in covid times before Christmas as well. Conformation of order email a bit slow, took 2 days. Order arrived well packed

January 17, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended For Replacement Tableware

Placed my order and received within one week. The plates I ordered were excellent and packaged with care. I would highly recommend Replaceyourplates. Thank you for your excellent products and service.

January 13, 2021
Unprompted review
Rated 4 out of 5 stars

Great service let down by couriers.

Ordered 6 dishes from Wayne on 30th November 2020.After speaking to him and paying by card he promised they would be despatched within a couple of days.I know we are living in difficult times but when we had not received anything by 30th December I gave Wayne a call and he said he was having problems with couriers.He said he would send out another lot.These arrived this morning 10.30am 13th January 2021.Great value but let down by couriers.Thank you Wayne. Good luck for the future.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

I have recently used this website to…

I have recently used this website to find more items to extend my dinner service which has been discontinued for years....The gentleman rang me and was really helpful ....I received my goods and they were in perfect condition....I will definitely be using them again in the future

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from…

Excellent service from Replaceyourplates. Wayne you are a star, you sourced the plates and bowls we needed and all delivered in time for Xmas.
Can’t thank you enough and I’ve recommended your details to my friends and family.

Thank you
Aqueel Alvi

January 13, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered some plates on 25th November

I ordered some plates on 25th November. Still haven't received them. Wayne is a scammer and a cheat. I am on hold with the DISPUTE SERVICE at my bank. I am also going to be contacting COMPANIES HOUSE, the POLICE STATION local to Wayne's address and my good friend who works for the DAILY MIRROR. I will not give up on this.

January 13, 2021
Unprompted review
Rated 1 out of 5 stars

ordered a woods ware iris tureen Nov…

ordered a woods ware iris tureen Nov 10th 2020 still not received it have e-mailed them several times as yet have had no reply.

December 14, 2020
Unprompted review
Replaceyourplates logo

Reply from Replaceyourplates

i am so sorry your item has been lost by the courier will get onto them for you and refund you back in full for the lost parcel

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