This business is absolutely fantastic. Great website, clear guide and brilliantly packaged. Jenny couldn’t have been more accommodating. Who knew I had three different Edinburgh Crystal designs in... See more
Company replied
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Review summary
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Based on these reviews
Such great service found all the pieces I was looking for. Great customer service, kept in touch every part of the transaction. Replied promptly to queries. Even found a replacement tea pot lid at no... See more
Company replied
Online ordering time to arrival of goods was swift and efficient. It was beautifully packaged, so there was absolutely no way anything was going to be broken! So happy to have some more pieces of our... See more
Company replied
Quick despatch of required item however you may wish to review your packaging arrangements as one spoon in a 12x9x3 inch box seems a bit excessive and must add to delivery costs.Granted crockery requi... See more
Company replied
Company details
Written by the company
A Replacement Tableware Company For Discontinued China, Crystal & Cutlery Based In Essex, UK
Contact info
Unit 7 Broomshawbury Farm, CM22 7JY, Hatfield Broad Oak, United Kingdom
- 01371398002
- contact@replacingpieces.com
- www.replacingpieces.com
Quick delivery, well wrapped
I ordered Denby and sent the pieces to my son in the UK. Quick (and free) delivery. Very well wrapped to prevent any damage. Second time I've ordered from ReplacingPieces.
April 25, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
pieces exactly as described
well packaged and exactly as shown in description, in very good condition, arrived quickly.
only mild irritation was trying to get the little round labels off the items!
April 22, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
you found the piece I have been looking…
you found the piece I have been looking for for years
April 18, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Not a person who uses internet to buy
Not a person who uses internet to buy. However on this occasion had no option but to go online and buy. Easy for me to follow and quick service. All in all everything was perfect.
April 18, 2024
Reply from ReplacingPieces
Thank you for your order & feedback, we're pleased you found shopping with us straightforward & easy!
Reply from ReplacingPieces
Thank you for your order & feedback!
They had the missing piece I required
They had the missing piece I required. It was easy to find and order. A tad expensive to be honest, but the alternative was to have an incomplete set, which would be disappointing given we value it.
March 26, 2024
Reply from ReplacingPieces
Thank you for your order & feedback, we're pleased we were able to help complete your set!
Ordered a piece of china to replace a…
Ordered a piece of china to replace a broken plate.Quickly delivered,perfect condition,reasonable price.ive been waiting two years for another company to find me the same one.
March 20, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Good supplier of second hand crockery not availble from the manufacturer
Great that this company sources good condition second hand crockery, in my case Denby, the service is a good one.
My only slightly negative comment is the prices/postage are a little high, even taking account of the fact that items aren't replaceable from the manufacturer.
March 28, 2024
Reply from ReplacingPieces
Thank you for your order & feedback. We're always looking to keep our postage costs as low & competitive as possible, especially with regards to heavier pieces such as Denby products
Reply from ReplacingPieces
Thank you for your order & feedback!
Great company
Amazing service, quick well packaged items, good communication.
Love the tea set.
Thank you.
March 25, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Ordered my lost spoon and replacement…
Ordered my lost spoon and replacement arrived within 3days ,very efficient service .
March 20, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Very helpful getting them sent and…
Very helpful getting them sent and arriving quickly. They look great and look forward to getting them when my friend brings them back to NZ
February 25, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Really responsive seller
Really responsive seller ! Good quality items - as described ! Quick delivery and well packaged
February 25, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Correct item deliverexced on time and well…
Correct item delivered on time and well packaged. What's not to like.
February 24, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
Purchase of Ashberry Dinner Plates
I found your website and several positive feedbacks about your company so decided to enquire about teh product I was interested in. The price and quality was very competitive so purchased several plates from you. I was impressed at the speed of delivery and thought that the price paid and the quality of the plates was excellent.
January 28, 2024
Reply from ReplacingPieces
Thank you for your order & feedback!
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