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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely shoddy customer service. I placed an order on 1st December and it hasn’t been shipped yet, despite still being in stock. I have emailed multiple times and sent messages on WhatsApp and I’ve... See more

Rated 5 out of 5 stars

Excellent clothing. Amazing story behind these two brothers too. My favourite part about reading their story was finding out how involved their nan was. Truly inspiring lads, keep up the good work. Cu... See more

Company replied

Rated 1 out of 5 stars

Placed an order on 27/11 and it’s gone radio silent ever since! I’ve paid for my order and not received it. No delivery notification. Unable to track my order. Have whatsapped and emailed and haven’t... See more

Rated 1 out of 5 stars

Awful avoid like the plague absolutely disgusting service, paid for express delivery took over a week. When it did come the sizing is so off it's laughable. Model is wearing a small and is 76kg I'm 81... See more

Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Choose from various celebrity designs and support an important charitable cause! Represent has launched campaigns with dozens of celebrities including Arnold Schwarzenneger, Kobe Bryant, Jared Padalecki, Ronda Rousey, Leonardo DiCaprio, Maisie Williams and many others. Proceeds raised have helped charities including Planned Parenthood, Save the Children, Autism Speaks and also those that focus on awareness of ocean conservation, national diasters and tragedies, and fighting against depression, self harm and suicide. You can also use Represent as a crowd-selling platform that enables anyone (including you!) to create and sell custom merchandise with no upfront costs.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I've made several purchases…

I've made several purchases thru Represent and have been pleased with them all. Your customer service is exemplary- professional, thorough and with fast response times. Quality merchandise, great service, I'll continue to be a happy customer for years to come. Thank you!

March 22, 2023
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Reply from Represent

Thank you, Tamara! We are happy to hear you liked the experience with us! :)

Rated 1 out of 5 stars

Bad customer support

My orders were repeatedly cancelled for no reason. I wasn't alerted to the cancellation either, and support takes an egregiously long time to respond. Getting any type of helpful response from a customer support agent is impossible. I've ordered from them previously and had no problems but this has left a bad taste in my mouth since they seem to be very uncommunicative.

March 2, 2023
Unprompted review
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Reply from Represent

Hi there, thank you for your review! I am so sorry that you had a bad experience. Could you please contact us at orders@represent.com with your order ID and ask for Sandra? I will be happy to look into the issue and take further steps! Thank you.

Rated 1 out of 5 stars

CRAPPY QUALITY, OVERPRICED AND SHIPS OUT EACH ITEM SEPERATELY

I ordered the Xiumin x Represent 2022 collab, 1 sweater, 1 cropped sweater, 1 bucket hat and 1 sweatpants that is supposed to come with photocards. NOT ONLY did they ship out the clothes in SEPERATE SHIPMENTS, I had to pay 4 TIMES CUSTOMS PAYMENTS.

They also TOTALLY FORGOT TO PUT IN MY PHOTOCARDS, what’s worse is that their 1 photocard per order means even if you ordered 4 things, YOU ONLY GET 1 PHOTOCARD?!?!? I expected each clothing / accessory item to come with a photocard but they don’t specify that. That I not only paid 4 times for customs, I didn’t get all 4 photocards, instead they shipped out 2 (1 eXtRa bEcAuSe wE mEsSeD uP)

It’s so frustrating that their CLOTHES ARE OVERPRICED AND ALSO CRAPPY. The clothes are made out of the THINNEST MATERIAL EVER, and their BAGS IS LIKE A PIECE OF PAPER THIN?!?!? i ONLY ordered from this company because my favourite idol released a clothing line (something they never done before) and would expect the product quality to be at least decent but this is crappy. Even Baekhyun’s Prive designed clothes have better quality than this company, and they have similar prices. THE QUALITY AT REPRESENT IS CRAPPY - LIKE SHEIN QUALITY - AT NIKE PRICES 😡😡😡

March 25, 2023
Unprompted review
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Reply from Represent

Hi there! We are sorry to hear that you had a bad experience! If you haven't already, please get in touch with us via orders@represent.com and we will be happy to cover at least some of the extra fees you had to pay additionally and we will take a deeper look into other issues you mention in your review. Looking forward to hearing from you soon!

Rated 4 out of 5 stars

I ordered the shirt for my son exactly…

I ordered the shirt for my son exactly as it was shown in the store. I am very pleased with the quality and workmanship. Great quality, received my product very quickly.

March 13, 2023
Unprompted review
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Reply from Represent

Thank you Thomas for your review! Have a great day :)

Rated 4 out of 5 stars

Good customer service

Got my kid a sweatshirt for Christmas. It was a little small so I had to exchange it. I had to purchase the correct size and send back the other for an exchange. The refund was done rather quickly; and my kid is super satisfied. He’s definitely looking into order more merch!

December 16, 2022
Unprompted review
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Reply from Represent

That is great to hear, Viviana! Hope to hear from you again soon! :)

Rated 3 out of 5 stars

Great support team

Great support team. I ordered a t shirt for my sons 11th bday Jan. 25th. I never received it I think it was stolen which is possible its happened before. However, the support team was in touch with me all the way. I finally received a hoodie ordered on Mar 3rd. I'm not sure why it takes so long, but my son LOVES his hoodie. So I'm happy with that. I will continue to support you because of the positive representation for the youth.

March 17, 2023
Unprompted review
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Reply from Represent

Hi Lucia, thanks for your nice words! :) Sorry to hear that your first order was stolen! Although, we are glad to hear that we were able to help in that situation!

Rated 1 out of 5 stars

it's not a scam in fact

it's not a scam in fact, but the logistics are terrible, they ship from USA and I'm from Mexico, the order never arrives to me, i don't understand how the Chinese orders arrives to Mexico within 15 day, i wait more than 3 months for one t-shirt, i got a refund, i didn't get the shirt :(

January 1, 2023
Unprompted review
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Reply from Represent

Sorry to hear that Rafael! Please, get in touch with us via orders@represent.com and as for Sandra, I will be happy to check the status of your order :) Thanks!

Rated 1 out of 5 stars

recently purchased a shirt from this…

recently purchased a shirt from this company, and I couldn't be more disappointed. The shirt looked great in the picture online, but when it arrived, it was a completely different story. The quality of the fabric was extremely low, and the stitching was subpar. I paid over $30 for this?!!

The fabric was thin and flimsy, and it felt like it would fall apart after one wash. I am extremely disappointed with this product, and I would not recommend it to anyone.

I was expecting a much better quality shirt from this company, but instead, I received a poorly made, low-quality garment. It is unacceptable that a company would sell a product of this caliber. I would not purchase anything from this company again and would suggest that others steer clear as well.

Overall, I give this shirt a 1-star rating.

March 9, 2023
Unprompted review
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Reply from Represent

Hi Rain! We are sorry to hear that! Would you mind sending pictures of the faulty products to orders@represent.com and asking for Sandra? This way, we can look into the issue together. Thank you! :)

Rated 3 out of 5 stars

I love the concepts and collabs but always LATE!!

I love the concepts and collabs. My son loves the items that he actually received, however 2 Christmas holidays in a row my son has been disappointed because the items he anticipated getting the most were months late. We are currently waiting on a flight jacket ordered in November 2022 that was supposed to ship in late February (which by the way you don’t find out until after you purchase) which is now due to ship late March which is not so great because we are moving by the end of March, hopefully we get it in time. I received a meager $7 credit and when I hit the link to use it, it took me to the website where I touched the same category I always buy from and it said it couldn’t find the page. Meanwhile, I just got a promotional text and use the link from it and the page IS there. So is my credit bogus?! Not happy😐

March 4, 2023
Unprompted review
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Reply from Represent

Hi Crystal. We are incredibly sorry for the delay with your jacket. We hope to ship these items as soon as possible! We encourage you to contact us at orders@represent.com with your order ID so we can check on your order. Please, make sure to ask for Sandra and I will be happy to assist you further! :)

Rated 5 out of 5 stars

The support team is really nice and…

The support team is really nice and patient. Tomas offered a valid solution to my problem, which after a long time I was finally able to resolve :)

March 2, 2023
Unprompted review
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Reply from Represent

Hi Gemma, we are always doing our best to help our customers and we are happy to hear that we managed to help you too! Thank you for your review! :)

Rated 5 out of 5 stars

Amazing delivery time

Amazing delivery time, good quality and fits perfectly, W Cory and W Represent frfr

February 22, 2023
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Reply from Represent

Thank you very much! Have a beautiful day! :)

Rated 5 out of 5 stars

I loved my order !

I loved how quick I had received my merch ! The quality of the merch is insane ! It looks amazing and I love how soft the inside of the hoodies feel, the textures are nice . 10/10 will definitely be buying CoryxKenshin merch again!

February 22, 2023
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Reply from Represent

We can't wait to hear from you again in the future! Thank you for being here for us! :)

Rated 5 out of 5 stars

Hello all,

Hello all,

My daughter enjoys your You tube channel and now she enjoys your Merch. Thank you all be bless and stay safe.

February 22, 2023
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Reply from Represent

Thank you for reviewing us here! Stay safe 🌸

Rated 5 out of 5 stars

Quality items and service

Shipping came early last order, that was a plus! Hoodies and shirts have been true to size thus far. Outstanding designs.

January 9, 2023
Unprompted review
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Reply from Represent

We are happy to hear that, Angela! Hope you have a wonderful day! :)

Rated 5 out of 5 stars

Love my shirt

Love my shirt. It arrived just when it was supposed to. It was the right size too. I will definitely be ordering from you guys again.

February 9, 2023
Unprompted review
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Reply from Represent

Thank you Chrystal for your review 💜

Rated 4 out of 5 stars

My son really like Corey’s merch

My son really like Corey’s merch. The tshirt he received this year is really nice and we will continue to buy and support his brand! My only issue is the amount of time it takes to receive the merchandise. It takes too long.

December 16, 2022
Unprompted review
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Reply from Represent

Hi Samy! We are sorry to hear that the shipping time took more than expected, we will make sure to improve in the future! Thank you for reviewing us here and have a lovely day 🌸

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