Rescue Plumbing & Gas Ltd Reviews 

106
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The service I received from Rescue Plumbing 5star.. Jag was Covid aware, arriving with a face mask on and when he come into the property he immediately put protective coverings on his shoes. Jag’s p... See more

Company replied

Rated 5 out of 5 stars

Jag was lovely and went through great effort to source the specialist parts needed for our repair. He went to multiple outlets for us and ordered in several items as to expedite the repair. He went ou... See more

Company replied

Rated 5 out of 5 stars

Highly recommend, Efficient, Friendly and Professional. Jags is very fast at responding he came over as soon as he was available. He is extremely professional and took his time to explain what h... See more

Company replied

Rated 5 out of 5 stars

Here's a rare one - a man who turns up when he said he would! Jag made time in his busy schedule to fit my urgent problem in on the same day, he was so approachable, helpful, punctual and helped... See more

Company replied

Company details

  1. Gas Engineer
  2. Construction Company
  3. General Contractor
  4. Heating Contractor
  5. Plumber
  6. Property Maintenance

Written by the company

Rescue Plumbing & Gas Ltd is a local plumbing, heating and gas services company that is dedicated to serving Wolverhampton, Birmingham and the surrounding communities with honest prices and world-class service and workmanship ... we will beat any genuine quote - call us for help and we will come to your “rescue” today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jag is very professional and I would…

Jag is very professional and I would recommend him entirely.

December 29, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Katie,

It was a pleasure to meet you and your partner. We are glad that our experience and expertise was helpful.

The please let us know if we can be of assistance again in the future and please let your family, friends and neighbours know about us.

Kindest regards and Happy New Year !!!

- Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service needed a washing machine fitting as soon as. Jag was busy and booked me in for the next day but then gave me the option that if I didn't mind a late appointment he would do it for me. In the end i got my washing machine fitted the same day. Excellent service for excellent price

December 28, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Eboney,

Thank you very much for taking the time to leave us a review - we really appreciate it, it means a lot to us as this is how future customers will gauge the quality of our service and customer satisfaction here at Rescue Plumbing.

We always aim to go above and beyond for our customers and were glad to provide our services despite the late evening and fresh snow on the roads.

Please do let your family, friends and neighbours know about us and don’t hesitate to give us a call if we can be of service again in the future.

Kindest regards and happy new year!!!

Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Excellent Service

I called Recuse Plumbing a day before Xmas Eve, the response time was very quick.. When Jag arrived he was very informative, explained everything in detail. NO hidden cost.. Excellent service from beginning to end. Would highly recommend..

December 27, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Rose,

Thank you very much for leaving Rescue Plumbing such a wonderful review. We pride ourselves in going above and beyond for our customers, in order to earn your business, review and recommendation.

Please let us know if we can be of service again in the future and please let your family, friends and neighbours know about us.

Kind regards and Happy New Year!

- Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service, Jag was polite, prompt, eloquent and professional.
Great job all round.
Highly recommended

December 8, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Craig,

Thank you so much for leaving us a review, we really do appreciate it. We here at Rescue Plumbing are passionate about giving our customers the very best value for money and exceptional service and levels of professionalism.

Please don’t hesitate to give us a call again in the future and please let your family, friends and neighbours know about us.

Kind regards and happy holidays

Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Jag visited us on the same day as our…

Jag visited us on the same day as our phone call to him. I would say his company name is a true reflection of the work he carries out (Rescue Plumbing). We needed a washing machine installing and the sink unblocking. Previously John Lewis had failed to install the washing machine despite us paying them for delivery and installation. Jag helped to rectify this instantly and immediately resolved the issue. Jag is professional, well spoken and very knowledgeable. He went over and beyond to provide advice on the boiler and heating in the house also. I will definitely be using Rescue Plumbing again and would highly recommend this company.

November 21, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Yaser,

Thank you very much for leaving us a review, it really means a lot to us and we really appreciate it. We are extremely happy that we were able to live up to our name and come to your ‘Rescue’ as even during a national pandemic we aim to never let our customers down.

We always aim to go above and beyond the call of duty and earn our customer’s trust, respect and loyalty by always giving 100% to each and every job - no matter how big or small. Jag is a customer favourite and a massive asset to the team here at Rescue Plumbing.

It was a great pleasure to meet you and your family. Please let your family, friends and neighbours know about us and please give us a ring if we can help again in the future.

Kindest regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Informative, helpful and upfront.

I thought I needed a power wash service and called Jag out to do it. Upon investigation it was discovered it was not needed. He was very informative, helpful and upfront. He communicated well with me and alerted me that he was delayed with another job before he came. I would be sure to book Jag for any jobs in the future when needed.informative

November 12, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Josephine,

Thank you for your lovely review. We pride ourselves of being honest and transparent with our customers and as such not undertaking unnecessary works if they are misdiagnosed ... saving our customers time and money and ultimately earning their trust and loyalty.

Please don’t hesitate to give us a call if we can be of service again in the future.

Kind regards

Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Rescue plumbing my favorite

Rescue plumbing my favorite
He has done a very good job for us. I am very satisfied about it. I would recommend them to everyone.all with a short time. Very pleased

October 28, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Maureen,

It was a great pleasure to meet yourself, your husband and the kids. Thank you very much for taking the time to leave us us a review and we are very happy that you are pleased with the job.

Please don’t hesitate to give a call again in the future should the need arise and please do tell your family, friends and neighbours know about us.

Warmest regards,

Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Excellent experience

The service I received from Rescue Plumbing was second to none.
Jag was Covid aware, arriving with a face mask on and when he come into the property he immediately put protective coverings on his shoes.
Jag’s prices were excellent with him providing me with a receipt for the parts, without me asking, and his rates were excellent.

I wouldn’t hesitate to recommend Rescue Plumbing for any repairs and will be keeping Jag on speed dial.

October 20, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Jane,

Thank you very much for choosing Rescue Plumbing and for leaving this wonderful review. It was a great pleasure meeting you and your family.

Our aim here at Rescue Plumbing is to not only help ‘rescue’ our customers in their ‘hour of need’ ... but to also ‘rescue’ an industry that is overrun with ‘DIY’ and ‘rip-off artists’ that do a poor job and/or charge expensive rates for simple jobs.

We aim to always do a professional job to the highest of standards. We take the safety of our customers, our engineers and public at large very seriously and will always play our part to keep COVID-19 at bay by using the correct PPE (face masks, gloves, shoe covers, etc) and we will always protect our customer’s property by leaving it in the same (or slightly better) condition than we found it.

Thank you again for your review and please don’t hesitate to call us again and do let your family, friends and neighbours know about us.

Kind regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

The service I have received today was… pluming and heating

The service I have received today was great, they come within a timely manner and they was very surfactant and thrall they engineer was very pleasant and professional I would definitely use this service again and I highly recommended them .

October 3, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Leslie,

Thank you very much for leaving us a review. We always try to do our best and help when people are having a plumbing emergency - even on a Sunday evening.

We here at Rescue Plumbing work hard to determine what the root cause is and resolve it effectively and efficiently. We are glad we were able to diagnose and resolve the flood in you cellar and look forward to being of service in the future. Please do let your family, friends and neighbours know about us!

Kind regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

I called Rescue Plumbing after a burst pipe

I called Rescue Plumbing after a burst pipe led to a leak overnight in my office building. I came into a flood and called different companies. The guys at Rescue Plumbing were quick to answer my call and were the most professional sounding. I had a hunch from just speaking with them that this was an honest and professional outfit. The technician visited within a few hours. I noticed that he was extremely polite, professional and had a fully stocked van with professional-grade tools (DeWalt, Milwaukee, Bacho, etc) The job was done quickly and to a very high standard. He even cleaned up all his mess (even though the rest of the office was a mess due to the flood) and walked me through exactly what had happened and how to prevent it in the future.

I deal with a lot of tradesmen in my business and these guys are 1st class!

September 27, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Danny,

Thank you very much for the glowing review! We always aim to exceed our customer’s expectations and to always conduct ourselves in a professional and ethical manner.

Here at Rescue Plumbing we pride ourselves to always protect our customer’s property by using shoe covers and drop cloths. Additionally, we have invested heavily in our business and take great pride in having the best trade-rated tools to do the job correctly - the first time, every time.

Thank you again for taking the time to leave us a review - it really means a lot to us and gives us great pride and satisfaction with our work.

Please don’t hesitate to give us a call in the future and please do let your family, friends and neighbours know about us!

Kind regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!! Quick response and professional approach highly recommended. :)

September 27, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Megan,

Thank you very much for leaving us a review. We always aim to exceed our customer’s expectations in terms of our response time and quality and professionalism of our work. We pride ourselves of going the ‘extra-mile’ for our customers and earning a review.

Please let us know if we can be of service again and do let your family and friends know about us.

Kind regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Rescue plumbing quick and efficient

Jag came out of working hours. Was very helpful, explained everything thoroughly, did a great job. Very polite person. Also offered very helpful advice!

August 28, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Aron,

Thank you for your review. It was a pleasure to meeting you and your family. Please do let us know if we can be of service again and do let your family and friends know about us.

Warmest regards,

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Jag was very efficient

Jag was very efficient, turned up on time and did a fantastic job! Couldn’t recommend more

July 14, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Rob,

Thank you very much for leaving a review for Rescue Plumbing.

Please let us know if we can be of service again in the future.

Kind regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Great customer service at affordable…

Great customer service at affordable rates.

June 17, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi David,

Thank you for leaving us a review. It was a pleasure to be of service and we hope we exceeded your expectations.

Please don’t hesitate to give us a call for any further plumbing and heating help and please do let your family and friends know about us.

Kind regards,

Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Highly recommend

Highly recommend, Efficient, Friendly and Professional. Jags is very fast at responding he came over as soon as he was available.

He is extremely professional and took his time to explain what had gone wrong and how he was going to fix the problem. He has done several jobs for such has installing a shower, fixing toilet flush, leaking stop cock and problems with two showers on a circuit.

I would highly recommend Jags to anybody

May 16, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Rita,

Thank you for leaving us a review. It was wonderful to see your family again and we are glad we could be of assistance. When our customers call us for further work or recommend us to their family and friends - this is the ultimate sign that we are doing a good job.

Our aim here at Rescue Plumbing is to provide the highest levels of professionalism, expertise, protection of our customer’s property and most importantly to give the highest levels of customer satisfaction. We believe if you treat your customers right, charge a fair price and provide exceptional value - this will exceed customer expectations and will yield a service worthy of recommendations.

Thank you Rita - please wish your husband a happy birthday again from us and let us know if we can be of service.

Kind regards,

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Another brilliant job completed by Jag

Another brilliant job completed by Jag. We needed a new shower and an outside tap fitted and knew Jag would be the perfect man for the job. He is 100% reliable and trustworthy which I think is so important when you have tradesmen in your home carrying out work. The jobs were carried out efficiently and to a high standard and I would not hesitate to recommend Rescue Plumbing.

May 6, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Guy,

It was a great pleasure to see you and your family again. The highest form of job satisfaction and knowing we are doing our job well is when our customers call us back and recommend us to their family and friends.

Thank you very much for taking the time to leave us a review and let us know when if we can be of service in the future.

Kind regards,

Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Excellent work!

Jag from rescue pluming came to my home on time. I had a blocked kitchen sink/drain. He looked at everything carefully and fixed the problem. Jag was friendly and very professional, he had high quality equipment and was organised throughout the job. I would recommend rescue pluming to anyone.

Thanks Jag!

May 4, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Alison,

Thank you for taking the time to leaving us a review, we really appreciate it. It is always our goal here at Rescue Plumbing to exceed our customer’s expectations. We always try to maintain the highest professional standards, safeguard our customer’s property and give exceptional customer service with a smile - resulting in what we believe is the best value for money as we keep our prices extremely competitive. Being a small family run business, we don’t have the excessive overheads and costs that larger plumbing and heating companies have and consequently we can afford our customers great prices (we always give free no obligation quotes).

Thanks again Alison and please let us know if we can be of service again in the future and do let your family, friends and neighbors know about us!

Kind regards

Rescue Plumbing
www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Outstanding Service

Jag is a very professional, courteous engineeer who provided an outstanding service at a very reasonable price fitting new tap valves and radiator. He makes time to explain anything you want to know, putting your mind at rest and keeps you informed throughout the job. Customer satisfaction is obviously key to him. He not only takes pride in his work but also leaves work areas spick and span. I highly recommend Rescue Plumbing and will definitely be calling Jag for future plumbing and heating requirements.
Thanks Jag, l can honestly say this is the first time l have been 100% satisfied with work carried out by a trader.

February 20, 2020
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Bal,

Thank you be very much for taking the time to leave such a glowing review. We always aim to keep customer service as a top priority along with protecting our customer’s property at all times.

Our aim at Rescue Plumbing is to always strive to exceed our customer’s expectations and to provide a professional service at a cost effective price, giving our customers the best value for money. It is recommendations and feedback like this that really give us the job satisfaction and pride in our work for each and every customer and job, no matter how big or small.

Thank you again Bal - it was a great pleasure to meet you and your family and we look forward to hearing from you in the future.

Kind regards

- Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Quick and efficient

I needed my kitchen sink fixing quickly and Jag was able to fix it quickly and efficiently. Extremely friendly and reliable as he came when he said he would. Would definitely recommend.

December 11, 2019
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Rachel,

Thank you so much for taking the time to leave us a review. It was a pleasure to meet you and your family. Please don’t hesitate to give us a call if we can be of service again in the future. Happy holidays :-)

- Rescue Plumbing

www.rescueplumbing.co.uk

Rated 5 out of 5 stars

Rescue Plumbing truly rescues!

I met Mr Jag of Rescue Plumbing yesterday after he was referred by a mate of mine. Not only was he quite friendly, he also delivered a first class and cost effective solution to my plumbing issue. I would recommend Rescue Plumbing anyday!

October 25, 2019
Unprompted review
Rescue Plumbing & Gas Ltd logo

Reply from Rescue Plumbing & Gas Ltd

Hi Esa,

Thank you very much for taking the time to leave us a review. It is always great to get referrals from our existing customer base - it is the surest sign we are delivering on our promise to exceed our customer’s expectations.

Please do let us know if we can be of service again and please also let your friends, family and colleagues know about us.

Kind regards,

- Rescue Plumbing
www.rescueplumbing.co.uk

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