Research Opinions Reviews 

677
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated researchers for being exceptionally friendly, welcoming, and professional throughout every single stage of the process. Participants note that the various research sessions and interactive focus groups are exceptionally well organised, highly engaging, and very easy to join. Some reviewers were not happy with unexpected payment delays and communication issues when trying to resolve financial matters after completing studies. A few consumers also mentioned discrepancies regarding the exact financial amounts received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth applications and... See more

Service

Reviewers highlight positive aspects of service, noting that the whole process is very well managed and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the professional approach... See more

Payment

Customers had ambiguous experiences with payment, reflecting a stark divide in opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market Researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(677)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good clear contact prior to taking part…

Good clear contact prior to taking part in the survey and quick payment afterwards. A pleasurable experience.

February 12, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your feedback! We’re glad you found everything clear and straightforward. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Excellent experience with Research…

Excellent experience with Research Opinions from start to finish. A very interesting and interactive research study organised by a truly professional company. I would definitely recommend Research Opinions

January 23, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks for your kind words! We’re so pleased you enjoyed the study. Your recommendation means a lot to us. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Easy to access research opportunities

Easy to access research opportunities -
This is the first one I have done but was all very friendly and a good fun group. There was a pre-task but it was simple to complete.

February 11, 2026
Unprompted review
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Reply from Research Opinions

Thank you for taking part in your first project with us! We’re so glad you found it fun. We hope it’s the first of many 😊 Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Research on pet stores

Research on pet stores; easy to fill in survey, quick response by telephone to check my answers against qualifying criteria, clear instructions and payment received when promised after the session.

January 21, 2026
Unprompted review
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Reply from Research Opinions

Hi Jordan, thank you for your detailed feedback! We’re pleased the process was smooth and that everything was clear. Thanks again for taking part. Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

Lost 2 hours of time for nothing

Joined a market research task on appliances to be held online. Was asked if could do a short pre-task before the video meeting (sent a few days prior).
Turns out the pre-task was 4+ hours long! I was not told this. I did 2 hours (fuming) and then then next day another 2 hours worth of tasks came through. This is EXCLUDING the 1 hour online session (which they also never sent a link for).
Asked to be paid for my 2 hours worth of tasks. No reply. Absolute con artists. If you want to work for free - sign up!

February 2, 2026
Unprompted review
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Reply from Research Opinions

Hi Rachael, We are sorry to hear about your experience with the pre-task. Please contact us at info@researchopinions.co.uk with research project you had an issue so we can look into this for you. Thanks. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Never had a problem with this research…

Never had a problem with this research facilitator. Instructions are always clear, once confirmed they're a handy calendar button and I've never had trouble receiving an incentive

February 3, 2026
Unprompted review
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Reply from Research Opinions

Thank you for your continued support! We’re so pleased you’ve consistently had a smooth experience with us and appreciate your attendance. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

I have been fortunate enough to be used…

I have been fortunate enough to be used on a few market research over the years and have always found this company very trustworthy and reliable

January 21, 2026
Unprompted review
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Reply from Research Opinions

Hi Jason, thank you for your kind words! We’re delighted you’ve found us reliable over the years. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

From recruitment to the focus group

From recruitment to the focus group it was well organised. It was an enjoyable experience and I felt I had contributed to a worthwhile research. It would have been even better if the link had been sent the day before.

January 19, 2026
Unprompted review
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Reply from Research Opinions

Thank you for your feedback! We’re glad you found the process well organised and enjoyable. We appreciate your comment about the link timing and will take that on board. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Well worth getting involved

I’ve participated in several projects that Research Opinions have been involved with.

Usually enjoyable, sometimes I even learn something.

My last involvement was no less interesting, and Oscar Butler’s facilitation made participation as easy as possible.

January 22, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Yusef, thank you for your continued involvement and thoughtful feedback! We’re delighted you enjoyed the session and will pass your kind words on to Oscar. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Recent Research Study …

I recently took part in a study with research Opinions and I had a really lovely experience. The pre Research information/communication provided by Oscar Butler was great - no ambiguity. The panel members were from various backgrounds/life stages,had insightful Opinions and respectful of each other. The moderator also helped along the conversations quite nicely but giving everyone the chance to express their opinion. I would do this again if given the chance!

January 27, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your lovely review! We’re so pleased you had such a positive experience and enjoyed the discussion. We hope to have you in future research sessions. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Took part in an online group interview…

Took part in an online group interview - it was con ducted with ease, everyone being able to contribute and topic questions clear and focussed

January 22, 2026
Unprompted review
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Reply from Research Opinions

We’re glad you found the session well conducted and you had a good experience. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

1st time Focus Group

A really interesting first experience of a focus group like this. It was well organised and welcoming. Met a nice group of people too. Would recommend participating if given the opportunity.

January 26, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Joy, thank you for sharing your first focus group experience with us! We’re so glad you enjoyed it and felt welcomed. We hope to get you booked in again soon. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

I really enjoyed this research my…

I really enjoyed this research my favourite crisps it was a really interesting research and I really enjoyed meeting everyone had a great time and research opinions are a very good research company keep you informed right up to the day of research

January 27, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Jacqueline, thank you for your lovely feedback! We’re so pleased you enjoyed the research and meeting everyone. Thanks for your kind words. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Very friendly and helpful team

Very friendly and helpful team, lots of interesting topics to discuss and the information provided is always clear!

January 23, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Kieran, thank you for your kind comments! Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

All good

A very pleasant and easy experience.

January 22, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

We’re pleased you had a pleasant experience. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Brilliant company and interesting work

Brilliant
So easy great communication easy to fill in forms when applying .
A real person calling you to discuss, access immediately if you have any questions or queries about the topic.

Great group of people selected by the team for the research and so interesting and fun with payment too
10/10

January 22, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you so much for your amazing feedback! We’re thrilled you enjoyed the whole process. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Amazing

Amazing! It was very easy.

January 19, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you Randy! Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

Scammers collecting data for free

They are just collecting peoples data for free. Every time I apply for any of their research via the emails they send out and complete the details, no matter whether it's on my phone or laptop. I always get "we are sorry but your session has expired". I have had this happen on over a dozen separate occasions. It's basically scam to collect your data for free. One day they will be exposed in a Panorama documentary on data thieves!

January 19, 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hello, Thank you for your feedback, and we’re sorry to hear about your experience. We would like to reassure you that Research Opinions is not a scam. We do not collect personal data for any purpose other than legitimate market research. All participant information remains confidential and is handled in line with UK GDPR requirements and the Market Research Society Code of Conduct.

The “session expired” message is a technical issue that can sometimes occur and does not mean your data is being collected improperly. We can look into this for you. Please contact us at info@researchopinions.co.uk with research project you are trying to apply to so we can check what the technical issue is. Thanks. Nasreen, Recruitment Specialist

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