Research Opinions Reviews 

677
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated researchers for being exceptionally friendly, welcoming, and professional throughout every single stage of the process. Participants note that the various research sessions and interactive focus groups are exceptionally well organised, highly engaging, and very easy to join. Some reviewers were not happy with unexpected payment delays and communication issues when trying to resolve financial matters after completing studies. A few consumers also mentioned discrepancies regarding the exact financial amounts received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth applications and... See more

Service

Reviewers highlight positive aspects of service, noting that the whole process is very well managed and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the professional approach... See more

Payment

Customers had ambiguous experiences with payment, reflecting a stark divide in opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market Researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(677)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely experience

Had a very easy-to-arrange zoom call with a company, lovely staff in contact with me too

October 15, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Isabelle! We’re delighted you found the process easy. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Been working with these guys for over a…

Been working with these guys for over a 1 year

Amazing provider highly recommend

October 15, 2025
Unprompted review
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Reply from Research Opinions

Really appreciate your continued support, Asim! Thank you for recommending us. Nasreen, Recruitment Specialist

Rated 4 out of 5 stars

Slick and enjoyablle

My first first face to face session for Research Opinions yesterday.

The whole experience, from applying to the interview itself was slick and enjoyable. Overall a very interesting experience. Looking forward to my next interview.

October 16, 2025
Unprompted review
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Reply from Research Opinions

Thanks for sharing your experience! We’re pleased you enjoyed your first in-person session and look forward to welcoming you again soon. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. Easy to apply, very fast call. Then the session was top quality.

October 14, 2025
Unprompted review
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Reply from Research Opinions

Thank you, Joseph! Wonderful to hear everything went so smoothly and that you enjoyed the session. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

great company

great company to deal with, easy and open communication through the whole process. I spoke to Alec, who was friendly and professional. :)

October 13, 2025
Unprompted review
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Reply from Research Opinions

Thanks so much! We’re glad you found the process easy. We'll pass your feedback to Alec. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

In-person market research

I attended an in-person market research event. It was well organised throughout all of the stages, everyone was professional, friendly and welcoming, and the post-task incentive was very quickly processed. I wouldn't hesitate to get involved again if the opportunity came up.

October 15, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much, Kit! We're thrilled you had a great experience and look forward to booking you in again soon. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Professional

Molly was very professional, clear and understanding while discussing a very sensitive and emotive subject of childhood cancer

October 13, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Alana. We really appreciate your kind words. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Very lovely company

Very lovely company, easy to navigate the questionnaire☺️

October 15, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Rhiannon! We're so happy you found everything easy to use and had a lovely experience 😊Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Focus Group at flower warehouse

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We were so well looked after by the company and the researcher lead. We were fed, watered and left with a bunch of flowers for our trouble! The Research Opinions team kept me informed by email and text so finding the location was no problem at all. Highly recommend applying.

October 6, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much, Winnie! We’re delighted you enjoyed the focus group and felt well looked after. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Professional and helpful throughout

Professional and helpful throughout. Can't wait for the next one

September 29, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Barbara! We really appreciate your kind words and can’t wait to see you at the next one. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Clear communication

Clear communication. The first MR company to find me an assignment!

September 29, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks! Glad you enjoyed the experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Professional and helpful

All the staff were professional, welcoming and efficient. The session started on time and the process and goals were set out clearly at the start. The facilitators made sure everyone got to contribute and that we didn't run out of time. The location and facilities were very good. And the booking, reminders were useful to ensure I knew where I needed to go and how to get there.

September 24, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks for the detailed feedback, Timothy! We’re so pleased you found the session professional and well-organised — hope to have you join us again soon. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Great communication from company with…

Great communication from company with regards project. Very welcoming and organised day. Enjoyed it a lot.

September 25, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Jeet! Glad you enjoyed the session. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Really good experience / service from…

Really good experience / service from Research Opinions.
Everything was very professional and the communication was excellent.

September 25, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Matt! We’re glad you had such a positive experience with us. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Interesting reseach & great guidance

I was offered opportunity to take part in a very interesting research, which I enjoyed a lot, and Natalie provided all communication in due time. Instructions given were crystal clear and I managed to earn some cash, which filled the tank of my car ;) so overall great experience with Research Opinions :) I hope I will be able to do more research with them soon

September 25, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Joanna! We’re happy you enjoyed the research and found the guidance helpful – we look forward to having you again soon. We will pass your feedback to Natalie. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

My first face to face focus group!

I did my first face to face Market Research for Research Opinions yesterday. I have to say it was an interesting and enjoyable experience. It was fascinating to do the brainstorming session with other participants before the face to face meeting with the client's employees. I had to do a pre task and take screenshots of that so there was a fair amount of work involved but I was compensated fairly for my time. I would happily take part in another Market Research project if the topic interested me. You do need to understand what the client is looking for and have an interest in the research. I found it worthwile and rewarding, if a little intense! You need to have the confidence to speak clearly and give the client worthwhile and valuable feedback.

September 25, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks for sharing your experience, Sean! We’re glad you found it rewarding and worthwhile – great job on completing your first focus group. We really appreciate the effort you put into this. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Excellent

Excellent experience from start to finish - very efficient admin and great reminders at every stage.

September 25, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Woody! We hope to get booked in for future sessions. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Great experience again with this…

Great experience again with this company. Friendly staff and clear instructions to follow. Would highly recommend.

September 23, 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Emma! We really appreciate your kind words and are so pleased you had another great experience with us. Nasreen, Recruitment Specialist

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