Residenza Estate Agents (Tooting & Battersea)  Reviews 

72
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've been using Residenza for the past 6 years. I always have great, qualified tenants, and any maintenance issues are reported swiftly. I don't go anywhere else.

Rated 5 out of 5 stars

Yasir assisted us as we recently rented a 4 bed house through the battersea branch. Must admit, one of the most professional & friendly agents. Didnt just want to take a holding deposit from us an... See more

Rated 5 out of 5 stars

Fantastic Experience from start to finish when we were looking for a property last year to rent and again this year Fantastic again finding us a new home to buy. The team at residenza were so good t... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. A trustworthy estate agency. I dealt with Nikki, Mohammad and Wasim. They proactively reached out to me with my ideal property and sorted it out in 3 working days. Fully automated... See more

Company details

  1. Money & Insurance

Written by the company

Residenza Estate Agents is a well-established, family owned, independent residential & commercial: lettings, sales and management agency covering London, Surrey and surrounding areas. With over 15 years of experience, we have rapidly become one of London's leading estate agents. Our offices occupies an enviable and high street location in Tooting, SW17 along with our new branch in Battersea, SW11. We have gained substantial growth in recent years, and we will continue to expand making certain that our quality service continues to be built around you. Our continued success comes from a high quality portfolio of properties, attention to detail and most importantly from satisfied customers. We want nothing more than to exceed all of your highest expectations and make your renting, buying or selling process as simple and straightforward as possible. We pride ourselves on being experts in the property market, providing an innovative service and transparent advice to our clients. We are the agent of choice across the region and take immense pride in what we do. Whether you are looking to buy, sell, let or invest in a property in London, you have come to the right place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

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Rated 5 out of 5 stars

Seamless rental experience!

Renting with Residenza was as stress free and seamless as a house move can be - all of the agents were extremely helpful and very responsive throughout the process and continue to be on hand to help even after the move in date. I would recommend them to anyone in the area looking to rent or buy! :)

October 18, 2021
Unprompted review
Rated 1 out of 5 stars

Stay Away!

Walked in to the office passing when i was looking for a place in tooting & surrounding areas. The admin was lost didnt know what she was doing, her personal call was more important to her and then i spoke with another person who said the property isnt available.

I showed him that its still available on the website and he was rude

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

I had the pleasure to be dealing with…

I had the pleasure to be dealing with the Tooting branch and the lettings manager Mohammed. It’s been six months and it has been completely stress free !

Mohammed was very responsive , attentive and professional. Highly recommended.

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Yasir assisted us as we recently rented a 4 bed house through the battersea branch.

Must admit, one of the most professional & friendly agents. Didnt just want to take a holding deposit from us and disappear like other agents have done in the past. Thanks

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Residenza

The team at Residenza are an absolute pleasure to deal with: professional and efficient, they get the job done in a manner that is stress-free. Thank you for all of your help with our rentals!

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Always on the phone when I had questions!

I rented a property through Residenza Properties. There was always someone in the office who I could get hold of at any time and was really helpful with the documents etc that I needed. I was working on a very tight schedule and they helped to get everything done on time.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brillient amazing

Thank you sunhil with the help of getting me a premise I Thank you.
This agency is amazing I would defo recommend this agency to others amazing people I can say thank you all day long brillient

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Suhail for your help and…

Thank you Suhail for your help and guidance.
I was being messed around by my agent so much and didn't know what to do. A friend recommended me to Suhail and from the day I met him till now he has been fantastic. Found us fantastic tenants and all the process has been smooth.
Thank you again team Residenza and well done and keep the good work up.

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

EFFICIENT AND PROFESSIONAL

The service from Residenza is always quick and professional. I have a great tenant who pays on time and Atique and his team see to it that the property is well maintained and looked after by the tenant.
I would highly recommend them.

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, always available to help, extremely professional and kept in constant contact. I highly recommend Residenza

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Professional and Efficient

Residenza have managed our property in Southfields for the last 4 years. Impeccable and professional service. If the tenants require anything fixed they send a quote within a day and get it fixed immediately. I have recommended them to a few other landlords. Good, hardworking people.

January 21, 2021
Unprompted review
Rated 1 out of 5 stars

Full of garbish

Full of garbish, ripp off company, if you want to get ripped off on a new place then look no further, team is soooo useless especially the fat guy, Waqas who was sooo rude at me, I bet if he loses a few pound he actually might be nice from the inside, the owner didn't even bother hearing my complaint, Wasim

Definitely avoid at all cost.

December 20, 2020
Unprompted review
Residenza Estate Agents (Tooting & Battersea)  logo

Reply from Residenza Estate Agents (Tooting & Battersea)

Dear Antony James,

Thank you for your review. We have sent you an email to request further details and investigate this. We have checked our database and have no record of an ‘Antony James’ and have been alarmed by this review. As you can see from our reviews this is the first review below a 4 star and our company reputation and service means a lot to us. I would be grateful if you could contact us back or call our offices to discuss further.

We hope we can get to the bottom of this and resolve any issues you may have.

Many Thanks
Management

Rated 5 out of 5 stars

Rezidenza Estate Agents have been…

Rezidenza Estate Agents have been attending to my properties for more than ten years. All the issues relating to tenants and rents have always been dealt with competently. I can rest assured that my properties are in good hands.

November 18, 2020
Unprompted review
Residenza Estate Agents (Tooting & Battersea)  logo

Reply from Residenza Estate Agents (Tooting & Battersea)

Thank you for your review! Our aim is to ensure our service is not compromised and we carry on to deliver a five star service to all our tenants and landlords.

Rated 5 out of 5 stars

Good and clear service at great value!

In the past I have always managed my own properties but now I want to focus on other life priorities, I walked in to several agents and decided to go with Residenza (mr Wasim) due to few reason but mainly I liked the fact they are a family run company, to me family who can work together usually highly organised as i have seen many big business owner but with dysfunctional home life!

In terms of business dealings I normally don’t like confrontation so If I am not happy I would just quietly leave Rather then trying to fight an issue but thankfully after being with them for nearly 2 years mr Atique (and the team) have been proactive on dealing with covid19 rent disruptions (rent collection etc) so their services is worth every penny for me!

I intend to stay with them for the foreseeable future, and even contemplating possibly expending my operation with their cooperation which would’ve been difficult on my own!
Highly recommended!! 5Star services!!

September 26, 2020
Unprompted review
Residenza Estate Agents (Tooting & Battersea)  logo

Reply from Residenza Estate Agents (Tooting & Battersea)

Thank you for your review! Our aim is to ensure our service is not compromised and we carry on to deliver a five star service to all our tenants and landlords.

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