RESINC Solar Batteries  

We’ve had solar for about a year and the project performance was a little under what we were expecting. Resinc took ownership and compensated us for the difference. Their service and support has been consistent throughout our experience.

Weve had the system for seven years and have never har any issues with resinc, their customer service has been 10/10 the whole way through. Wed highly recommend them

RESINC I think is well regarded they’ve been organised friendly and helpful to deal with the team coming back after install has been the best they’ve been very helpful throughout the whole process and the install was seamless

Great customer service, open and transparent and very helpful team.

Everything has been good working with Resinc and our solar has been working well. Even with the winter weather, we are still saving on our bills.

Resinc have been in regular contact and it does take me a whole to respond to them but we always get there everything since install has been followed up really well it’s great to know Resinc is monitoring the system so that if anything goes wrong they know before we do and can inform us we don’t have to think much about it which is super easy on us would definitely recommend

It's been a great experience from start to finish the warranty certificate issue was eventually sorted and im thankful for it kne that was resolved everything else has gone smoothly so no complaints

My experience with resinc has been really good the whole process was seamless from start to finish and the installers have been great would definitely recommend

From the initial consultation to installation, it was very quick - only took about a month and was a seamless process. Everyone we spoke to at the company was friendly and professional. The installers did a fantastic job, I would definitely recommend RESINC.

We installed our system a year and a half ago with Resinc and have had fantastic results so far. Bills are down and their ongoing support is a great help.

Simple and easy to
Understand the communication throughout the process has been great and the zoom meeting we had with jasmine was extremely helpful and the follow up has been amazing the after sales service has been nothing short of incredible

The whole experience has been professional I felt well
Informed by the salesperson and the company delivered on what they said they would the installers were professional and I couldn’t recommend them more

I love RESINC! You may pay more with these guys, but you can’t beat the warranties, guarantees and service they offer.

I think RESINC service is excellent from start to finish. The professionalism is there and the quality of products is there too

Our experience with Resinc has been great we had no issues the whole way through and everyone we dealt with was professional on time and easy to deal with would definitely recommend

I’ve had a battery installed, and it was a frustrating and disappointing experience.

At the start, everything sounded great. We were given a clear plan: the battery would be wall mounted where we wanted it, allowing us to landscape underneath, and an existing inverter would be removed and replaced neatly in the same location. It all made sense.

Then things started to change.

I received a call saying the battery placement needed to be reassessed. Fair enough—but after another inspection, I was told it couldn’t be wall mounted (the reason for this is sound) and would have to go in the garage. That’s something I specifically didn’t want due to space constraints. By that point, I was already past the cooling-off period, so I had little choice but to proceed. I spent hours clearing space in the garage to make it work.

On installation day, the plan changed again. The installers decided the battery could go outside after all—just not wall mounted, but on a slab. A small win, but frustrating given the time I’d already spent preparing the garage.

Then came another change: the inverter couldn’t go where originally planned and would instead be mounted higher on the wall, misaligned with the existing one. I was told a shade might now be needed due to sun exposure—something previously said to be unnecessary. That recommendation was vague and ultimately went nowhere.

Then the plan changed again. The original inverters would stay, and a new inverter would be installed between them and the battery. This raised concerns about efficiency, as I had previously been told one inverter needed to be removed to avoid unnecessary DC–AC–DC conversion losses. After checking, I was told to expect around a 5% efficiency loss unless I was willing to accept visible damage to my brickwork. At this point, the system was clearly no longer what had been originally promised.

Despite all this, we pushed on.

At the end of the day, after a longer-than-expected power outage, power was restored—briefly. A “pop” followed, and we lost power again. The issue couldn’t be resolved on the spot, although to their credit, power was eventually restored.

We agreed the team would return the next day to fix the problem. I then received a call the next day, the electrician had been double booked, and the job is now pushed out for a week. They had disconnected our solar at this point so we had no solar for a week.

At every stage, the plan has changed. What started as a neat, efficient solution has turned into a compromised installation with reduced efficiency and ongoing delays.

I chose to pay a premium with Resinc expecting a premium service. Instead, I’ve experienced shifting advice, poor planning, and inconsistent communication.

Resinc originally installed my solar system, and I was encouraged to delay adding a battery because it would be “easy” to add later. That hasn’t been my experience. Instead, I’ve been left choosing between aesthetics and efficiency—neither of which was part of the original proposal.

Overall, this has been far from the smooth, professional process I expected.

The battery is working and is saving money which is a positive.

Has been a year since we had our panels installed by Resinc and it has been a great experience.

We enjoyed our post install visit with Bailey today we was professional friendly succinct and very informative we’ve had the system for about a year now and we came away with a lot of new information that we’re going act in we’re very happy with the support and follow

Front man Chris is as pleasant and helpful as he is photogenic in the Resinc videos. Installation was excellent with all staff quick and friendly and the system has worked well.

Good customer service and good follow up. I really appreciate the lifetime monitoring and the ongoing support that was promised.