Restaurant.com Reviews 

496
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the significant savings and great deals available, making dining out more accessible and allowing for a bit of extravagance. Many people appreciate the simplicity of using the certificates and the ease of the purchasing process. Reviewers also enjoy discovering new local and authentic restaurants, expanding their dining options. However, some customers also noted that many listed restaurants no longer honor the certificates or have gone out of business, leading to frustration. A few other people also felt that the selection of available restaurants has become limited, often featuring lower-end establishments or fewer choices in their area. Additionally, some users experienced challenges with the website, including login issues or changes to certificates without proper notification.

What people talk about most

Discount

Customers consistently note positive experiences with discount, finding that the platform offers great deals... See more

Website

Reviewers highlight ambiguous aspects of the website, with many expressing significant dissatisfaction... See more

Product

Consumers find the product to be ambiguous, with some expressing satisfaction, citing long-term use and the... See more

Location

Users describe ambiguous interactions with location, with some reviewers appreciating the ability to find new... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the ability to save money and find... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s a great program and we have used it for years when it was part of a package with AOL that included a certificate once a month. We rarely eat out unless we can use some kind of program. It would b... See more

Rated 4 out of 5 stars

I enjoyed using restaurant.com for finding new places to eat. As a thrifty person, I am always looking for a good deal, especially on good food and experiences. I saved about half off of my bill at ev... See more

Rated 3 out of 5 stars

The discounts they offer can really allow a bit of extravagance to an evening. Your dollar goes farther with the coupon. The have a hard time keeping track of which restaurants are still in business... See more

Rated 5 out of 5 stars

Restaurant.com helps me save and get more for my money when dining out. I can order so much more & taste new foods this way. I love that the restaurants I can choose from are the local authentic ones... See more


Company details

  1. Restaurant
  2. Food Products Supplier
  3. Online Food Ordering Service

Written by the company

Saving money on dining out is easy with Restaurant.com gift certificates. Find restaurants in your area and get $25 restaurant gift certificates for only $10! Start saving today.


Contact info

3.7

Average

TrustScore 3.5 out of 5

496 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(496)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Limited restaurants in my area

When it is possible to use the certificates it works great, unfortunately there are hardly any restaurants near me in which to use them. We use it for the same restaurant each time.

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

Its a lot of work to see if…

Its a lot of work to see if resstaurants are in the program... would be great if you had updates on each restaurants first before we print the coupon order get all the way there and they dont take it.

Lots of these restaurant on this site dont partake and you have to call to see if they will take the coupon by they a 1 or more went by. Some say you can only use coupon 1 time a month.

Victoria

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have used Restaurant.com certificates…

I have used Restaurant.com certificates for over twenty years with no problems. I do find that we do not have many restaurants in my area anymore. Certificates are easy to use. Please continue our good service and sign up more restaurants in my 02790 area.
Thank you.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Love Restaurants dot Com

While the selection of restaurants is a bit limited, the deals on the restaurants that are listed are great! There are several restaurants we go to that list with Restaurants.com & we save near half on our dinner bill every time we go!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great discounts and user friendly app

I have been using Restaurant.com for several years and each experience is easy and enjoyable! Great discounts and wide variety of Restaurants to choose from right in my Town. The app is very easy to navigate and is seamless to use at checkout. I highly recommend this service

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Restaurant.com refuses to remove restaurants that no longer honor certificates.

Restaurant.com has no one to vet and authenticate whether or not the restaurants they list are still honoring their promotions. For example, in 29 Palms, California, Alamilla's Taco Shop #1 has been out of business for over two years. In Palm Springs, California, El Jr. Tacos refuses to honor. What is wrong with this company? They have no accountability, even after I personally have written no less than 20 times to remove restaurants that are either out of business or refuse to honor their contracts. That is why I use Hilton Honors Dining as my first choice for reward points

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

i like thai food. but font go to thai sw

i like thai food. but what we had at thai squere just beside Sonetset house was asful

duck was not cooked fresh. came in a greasy sauce when i had asked for stirfried. partners duck felt reheated. flabby skin. like . the one i had. i had asked for less spicy. it was really hot rxtra for rice. small portion of rice. jasmine tea arrived in a glass with teabag hanging.
wasted 76 pounds. no eonder they were empty

November 4, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Annegret,
It sounds like you had a negative experience at a restaurant that isn't part of our program. In fact we do not operate at all outside of the United States. We encourage you to leave a review on that business's page. Thanks!

Rated 1 out of 5 stars

Tried to use the Phoenxville Cafe…

Tried to use the Phoenxville Cafe certificate today. I purchased in September 2025. They said they dropped out of program 6 months ago. They are still listed.

October 6, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Donna,
We’re sorry for the inconvenience you experienced. All restaurants on our site have formally agreed to participate, but sometimes a restaurant discontinues its offer without notifying us right away. Our restaurant partner team has been notified and will be contacting Phoenixville Café to update their listing if needed.

The good news is that your unused deals never expire and can always be exchanged for another restaurant right in your account at restaurant.com. We appreciate you bringing this to our attention and helping us keep our listings up to date.

Rated 1 out of 5 stars

Restaurant could not get in touch with Restaurant.com

Restaurant that said they called the number on the certificate but no one answered so they could not honor it.

9/30/25 More details: I provided the certificate to my server before ordering. She said she would call the number but had issues before. She went out back and returned and said she could not get through to the number on the certificate so she could not honor it. I still dined at the restaurant because it was only $10 off so no big deal.

September 21, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi One,
We're sorry for your experience and have reached out to obtain additional information from you. If you can please respond to the request, we would appreciate getting some additional details from you to better understand what may have happened here. Thank you for notifying us of this issue - we would like to ensure that if there is an issue, it gets resolved promptly.

Rated 1 out of 5 stars

Rip off

I bought a restaurant.com certificate for a particular restaurant and they said they wouldn’t take it. They wanted me to change to a different restaurant they offer. How do I know if that would work. They won’t give me a credit on my charge card either.

September 19, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Caroline - Not to worry! Your points are safe because our dining deals never expire and unused deals can be exchanged for new ones at any time, for any reason - and you can do it all in your account - no need to call customer service. We hope knowing this changes your mind - here's wishing you many more exciting dining experiences!

Rated 1 out of 5 stars

A certificate was not honored at the restaurant

I purchased a certificate and tried to use it at the specified restaurant this morning. When I attempted to present the certificate, the cashier said they could not honor the certificate and they were no longer participating with Restaurant.com. Later I tried to address this on restaurant.com. I wanted a refund. Unfortunately, there is no link to any sort of customer support on the restaurant.com website to address the issue. Best I could do is exchange my certificate for Points that I can try to use somewhere else. IMO, Restaurants.com is not worth the trouble.

September 12, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Clifford,
We’re sorry for the inconvenience you experienced. All restaurants on our site have formally agreed to participate, but availability can change from time to time. That’s why we always recommend confirming with the restaurant before visiting.

We’ve reached out to gather more details so we can follow up with the restaurant directly. In the meantime, please know that your dining reward never loses value—your points never expire and can be exchanged for another restaurant deal in your account at restaurant.com.

Restaurant.com is under new management, and we’re actively working to expand our network and improve our processes to minimize situations like this going forward. We appreciate your feedback as we continue to make the experience better.

Rated 1 out of 5 stars

Scam company

This is a scam company THEY ARE DISHONEST AND LIARS AND NONE OF THEIR CERTIFICATES WORK they work with bogus time share presentations to try to get you to spend more money.

September 3, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Mariah,
We’ve attempted to contact you directly to gather more details, and we appreciate your feedback.

We’re sorry to hear you feel this way. Restaurant.com has been in business for more than 25 years, partnering with thousands of local restaurants nationwide to offer up to 50% off dining. All restaurants in our program formally agree to participate, and every certificate is valid when redeemed through our website first. Your dining certificates never expire and can always be exchanged for another option if a particular restaurant doesn’t work out.

Some of our certificates are offered through third parties, such as timeshare presentations. While we set clear standards for how these offers should be presented, we understand they aren’t always explained correctly. Regardless of how you received your certificate, the value is real and fully usable once redeemed on our site.

Rated 1 out of 5 stars

Deceitful

Deceitful
The site shows hundreds of restaurants, leading you to believe that if you buy a gift card for them you can actually use the gift card for those restaurants. Sadly, once you've purchased the gift card you realize that it can only be used with about 10% of the restaurants listed, and they're all low end, by the way.

August 28, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi JB,
At Restaurant.com we are all about supporting local restaurants, which means availability can vary by location/zip code. Restaurants voluntarily choose to participate, and their offers may come and go over time. This was especially true during COVID, when many restaurants paused and restarted their deals at different times.

We are not being deceitful—our site functions as a directory, and only restaurants with active offers are eligible for certificates. To make it easy, we provide a toggle at the top of the page to “Show Deals Only”, and participating restaurants are clearly labeled with an “Exclusive Deals” badge.

We appreciate your feedback and hope you’ll find dining deals near you that fit your taste and location.

Rated 5 out of 5 stars

Recommended if you like good deals!

The only way we can afford to go out to eat anymore is with deals like Restaurant. com offers, especially if we purchase certificates during a sale. The best part is the certificates never expire, and if a restaurant goes out of business (or even if they don't), you can easily exchange the certificates for another restaurant. When traveling you can search participating restaurants in the local area. Just be sure to tell your server you have a certificate before ordering, because sometimes you can't combine it with other specials/deals. And always remember to tip on the total before the certificate is deducted. My only real complaint would be that I wish there were more participating restaurants in my area that I'm interested in.

August 16, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi TieDyeVikki,
Thank you so much for your thoughtful feedback. We're thrilled to hear you're able to enjoy dining out and it's more affordable to do so using Restaurant.com. And regarding more restaurants - we hear you and we are actively working on expanding our restaurant network so stay tuned to our directory; we're continually adding new restaurant choices.

Rated 5 out of 5 stars

Everything is great with this site.

Everything is great with this site. Easy to order, easy to redeem and they don't expire, which for forgettful me is a huge help. A+ for saving money, being convienent.

July 4, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Katie,
We're so glad to hear that you find restaurant.com easy to navigate and easy to use! Our goal is to make dining out easy and more affordable while supporting local establishments (particularly after the pandemic took such a heavy toll!) Wishing you many more exciting dining adventures!

Rated 4 out of 5 stars

restaurant.com

Offers discounted coupons for many local restaurants. We love saving money and who doesn't?- so I recommend this service

August 7, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Thanks for the feedback, Bruce! We're glad to hear that you are saving money while dining out and supporting local restaurants in your community!

Rated 5 out of 5 stars

Savings on restaurant bills

Restaurant.com provides discount coupons to a number of restaurants in our general vicinity. We like the ability to save money, and who doesn't, so we'd whole hardedly recommend this service to anyone.

August 8, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Max,
Thanks for the 5-star review. We're delighted to hear that you're enjoying your experience using Restaurant.com and getting substantial savings on dining out. Thank you for being a great customer and sharing your experience with others. Wishing you many more happy dining adventures!

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