Restaurant.com Reviews 

496
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the significant savings and great deals available, making dining out more accessible and allowing for a bit of extravagance. Many people appreciate the simplicity of using the certificates and the ease of the purchasing process. Reviewers also enjoy discovering new local and authentic restaurants, expanding their dining options. However, some customers also noted that many listed restaurants no longer honor the certificates or have gone out of business, leading to frustration. A few other people also felt that the selection of available restaurants has become limited, often featuring lower-end establishments or fewer choices in their area. Additionally, some users experienced challenges with the website, including login issues or changes to certificates without proper notification.

What people talk about most

Discount

Customers consistently note positive experiences with discount, finding that the platform offers great deals... See more

Website

Reviewers highlight ambiguous aspects of the website, with many expressing significant dissatisfaction... See more

Product

Consumers find the product to be ambiguous, with some expressing satisfaction, citing long-term use and the... See more

Location

Users describe ambiguous interactions with location, with some reviewers appreciating the ability to find new... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the ability to save money and find... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s a great program and we have used it for years when it was part of a package with AOL that included a certificate once a month. We rarely eat out unless we can use some kind of program. It would b... See more

Rated 4 out of 5 stars

I enjoyed using restaurant.com for finding new places to eat. As a thrifty person, I am always looking for a good deal, especially on good food and experiences. I saved about half off of my bill at ev... See more

Rated 3 out of 5 stars

The discounts they offer can really allow a bit of extravagance to an evening. Your dollar goes farther with the coupon. The have a hard time keeping track of which restaurants are still in business... See more

Rated 5 out of 5 stars

Restaurant.com helps me save and get more for my money when dining out. I can order so much more & taste new foods this way. I love that the restaurants I can choose from are the local authentic ones... See more


Company details

  1. Restaurant
  2. Food Products Supplier
  3. Online Food Ordering Service

Written by the company

Saving money on dining out is easy with Restaurant.com gift certificates. Find restaurants in your area and get $25 restaurant gift certificates for only $10! Start saving today.


Contact info

3.7

Average

TrustScore 3.5 out of 5

496 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(496)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow!

Wow thanks to Restaurant.com I had a delicious meal at half price. Can’t wait for the next time

June 12, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

That sounds like a win! Nothing better than a great meal with big savings. Hope your next one is just as good!

Rated 5 out of 5 stars

I love that restuarant gift cards don't…

I love that restaurant gift cards don't expire. I do wish that more restaurants in my area participated! If your fave restuarant is on here... you should 100% buy the gift cards and treat yourself to a some extra food/drinks!

June 18, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Great to hear you're loving the flexibility. When your favorite restaurant shows up, it’s the perfect excuse to go out and enjoy a little extra while saving big!

Rated 3 out of 5 stars

Lost my certificates

I had gift certificates from the old app, they disappeared and I found out that now I have points but not able to redeem for $5 so if I exchange my point I lose $ because I exchange 2500 points for only $20, where’s the $5 option?

June 1, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi Victor— thanks for your feedback. We requested more information from you through Trustpilot so we can look into your account and help resolve this but didn't hear back from you.

Just to clarify: your points never expire, and 2,500 points equals a $25 Restaurant.com certificate. You can redeem your points for any available dining deal listed on our site — there's no forced downgrade in value, and no requirement to redeem for $20 instead of $25.

We’d love the chance to help you directly. Thanks again - we look forward to hearing from you.

Rated 5 out of 5 stars

I always check Restaurant.com before we…

I always check Restaurant.com before we go on vacation to check if any restaurants on on there. We have tried some new ones because we got a certificate and we still go there years later. I live a good deal!

May 13, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Love that you make Restaurant.com part of your travel planning. It’s great to hear those certificate-inspired visits turned into long-term favorites. Nothing better than finding a great deal that keeps delivering!

Rated 5 out of 5 stars

Athenia Grill

Great food at a good price .Family friendly restaurant with excellent service . Would highly recommend and return often

June 5, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Thank you for the review!

Rated 5 out of 5 stars

Love Restaurant.com

We've been using Restaurant.com for years to try new spots and for some of our favorite restaurants. Never had an issue with redemption and the periodic discounts make the savings even better.

June 5, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

We’re so glad you’ve been able to enjoy both new discoveries and longtime favorites while saving along the way. Thanks for being part of the Restaurant.com community!

Rated 3 out of 5 stars

Great when it works, need more options

I have used Restaurant.com for years and had many good experiences at home and when traveling. However, I find it less and less useful. There are very few if any restaurants in Delaware and certainly in the middle and southern Delaware areas. I have also run into situations where the restaurants have said they no longer accept the certificates. The Middletown and Smyrna areas of Delaware have grown tremendously in the last 10-15 years and continue to grow rapidly, yet still few if any new opportunities on Restaurant.com.

When it works it is great. I just wish there were more options in the Middletown, Smyrna and Dover areas. I most frequently am looking for casual places like pizza, cheesesteaks, burgers and ice cream places.

June 20, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi T D,
Thanks so much for being a longtime supporter — we really appreciate you sharing both the positive experiences and the areas where we can do better.

You're absolutely right that Middletown, Smyrna, and Dover have seen tremendous growth, and we've shared your feedback with our restaurant team to help guide future outreach. While we’re actively working to expand our network, the aftermath of COVID continues to impact restaurant participation — especially in smaller markets.

In the meantime, you might want to check out our Dining Discount Pass option, which gives you access to thousands of national offers, including casual spots like pizza, burgers, and ice cream. It can be a great short-term way to keep enjoying savings while we work to bring more local restaurants on board. You can learn more at: https://restaurant.com/dining-discount-pass

Thanks again for taking the time to share your thoughts with us!

Rated 5 out of 5 stars

Super easy to use

Super easy to use. I like that I can buy Restaurant.com vouchers and am able to transfer them. Especially during Covid when a lot of places either no longer acceted them or went out of business. The app makes it a lot easier to use for me and for restauarants.

June 15, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Glad to know it’s been simple and flexible for you. Being able to transfer certificates and use the app makes a big difference, especially when things change. Thanks for sticking with us!

Rated 5 out of 5 stars

Love it

Love it! Great deals and I found a lot of cool restaurants who want my business this way. Win/win!

June 1, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

That is exactly what we love to hear. Great deals and discovering restaurants that appreciate your business make it a win for everyone. Thanks for sharing!

Rated 4 out of 5 stars

Restaurants near are few and far in…

Restaurants near are few and far in between, but when I am able to find one it works well.

March 20, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Thanks for the feedback, Ringo — and we’re glad to hear it works well when you find a restaurant you're interested in trying out.

We know that in less populated areas, options can be more limited. That’s something we’re actively working on as we expand the program across the entire nation. The good news is your points never expire, and any unused certificates can always be exchanged anytime — so we hope you’ll check back as new deals become available.

We also offer a Dining Discount Pass that gets you discounts at national establishments. You can redeem your points for that if it's something that interests you.

Thanks again for being part of the Restaurant.com community!

Rated 5 out of 5 stars

I been using Resturant.com from last 15…

Love Resturant.com Gift cards
I been using Resturant.com from last 15 years. It is a best app for Resturant deals. I have saved lots of money so far & sometime I have paid that in tips. I would consider trying once definitely.

May 9, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Fifteen years is amazing! It’s great to hear how much you’ve saved and how easy it’s been to use. Thanks for being such a loyal fan of Restaurant.com.

Rated 4 out of 5 stars

Mostly Good

I have had many delicious meals at some of the participating restaurants and it is always nice to receive the discount/savings when paying my bill.

I have also had the unfortunate experience of dining in a restaurant and subsequently learning they will not accept the certificate even though the restaurant is still on the website.

March 20, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

We’re so glad to hear you’ve enjoyed many delicious meals using Restaurant.com — and we truly appreciate you taking the time to leave a review.

We also understand how frustrating it can be when a restaurant appears on our site but no longer accepts certificates. While all participating locations agree to honor our deals, occasionally a restaurant leaves the program without notifying us. We’re under new management and actively working to improve how our listings are maintained.

We're also rolling out new tools for our restaurant partners that we're optimistic will help reduce miscommunication and make it easier for them to update their participation status in real time.

As a reminder, your points never expire, and any unused certificates can always be exchanged at any time — no questions asked. Just log into your account and head to the Certificates section to make the switch.

Thanks again for your feedback — it helps us continue to improve the experience.

Rated 5 out of 5 stars

Restaurant.com does what it claims to do.

Restaurant.com offers discounts on restaurant purchases that are easy to process.

May 7, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Great to hear everything has worked just as expected. Simple savings and good food always make a great combo!

Rated 5 out of 5 stars

Great value, so easy...

Great value, so easy to use, so many restaurants to sample, certificates are attractive and never expire....

June 18, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

So glad you’re enjoying the value and convenience. Exploring new restaurants with no pressure and no expiration is what makes it all worth it. Thanks for being part of it!

Rated 5 out of 5 stars

Looking for that new GEM of a restaurant? Look Here!

I have been using Restaurant.com for many years. What is great about using them is the gems I have found over the years. Yes, sometimes I have dined at a restaurant because of the offer on Restaurant.com and found the restaurant below average, but this has been exceedingly rare, and at least I got to try the place at a discounted rate. But this is more than offset by the many gems I would never have found if not for Restaurant.com. We have found five over the years that consistently rate five stars and many more above-average places. Each gem is in our top restaurants we frequent, and we dine out at least 5 nights a week. For example, we found a Jewish deli in San Diego, Elijah's, on Restaurant.com. It has exquisite corned beef sandwiches. Whenever we go to San Diego, we always stop at Elijah's. The other is Trupiano's Italian Bistro in Fallbrook. This is way off the beaten path for us, but we try to visit Trupiano's at least every other month. They have outstanding food, and the service is always fantastic. We love their stuffed mushroom appetizer and several Italian dishes and pizzas. If you have never tried Restaurant.com, give it a try. I am certain you, too, will find that gem that you will return to frequently. In the worst case, you get to try new places for less. I understand they are now under new management, and I am already starting to see some wonderful improvements.

June 15, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

What an incredible review. We love hearing stories like this—finding hidden gems, saving money, and turning new discoveries into favorite spots. It’s great to know places like Elijah’s and Trupiano’s have become part of your regular rotation. Thank you for being such a loyal supporter over the years and for recognizing the improvements. We’re just getting started!

Rated 5 out of 5 stars

I am always happy to get a discount…

I am always happy to get a discount when eating out. There just are not many places in Fallbrook and Bonsall who offer the restaurant.com certificates.

June 19, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Great to hear you’re enjoying the savings. We’re always working to bring more local spots on board and hope to have more options near Fallbrook and Bonsall soon!

Rated 5 out of 5 stars

Not Free Food, But Good Meal Deals

I've used Restaurant.com for many, many years. Dining with their certificates allows us to have more enjoyable meals out, with significant savings. Restaurant.com is a great way to discover new restaurants and experience them at a discount.

June 19, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

That sounds like a win all around. More enjoyable meals, real savings, and new places to explore, glad you’ve been making the most of it for so many years!

Rated 1 out of 5 stars

I’m still waiting on my refund

I’m still waiting on my refund! I have 4 unused SoGo coupons that I was supposed to get refunded for since they no longer take the coupons. I can’t even sign in to my account on the app. I’ve been cheated and robbed.

April 1, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Hi 420ba,
We’re sorry to hear about your disappointment with SoGo. Not to worry - you haven't lost any value. If you have unused restaurant certificates, you can exchange them for a new restaurant at any time, for any reason—no questions asked. We don't offer refunds due to the flexibility of our exchange policy, where your points will never expire and can always be exchanged.

If you're having trouble with the app, please ensure your operating system is updated and you're using one of the top browsers like Safari or Chrome. While our app is optimized for the most prevalent devices and browsers, occasionally a user will experience a glitch. You can also try deleting and reinstalling the app. That has worked for others.

Additionally, our website is mobile optimized, and you can always access your account on the restaurant.com website.

Thank you for taking the time to provide this feedback!

Rated 5 out of 5 stars

I like that these certificates do not…

I like that these certificates do not expire. There are many selections to choose from. If I decided to want to switch to a different certificate, I can get credit for the one snd buy a different one. The only issue I have is if there are discount offers, if I am using my points, it won't allow me to use the discount.

June 19, 2025
Unprompted review
Restaurant.com logo

Reply from Restaurant.com

Thanks for the thoughtful feedback. The ability to save with either points or coupons gives you flexible ways to get a great deal. While they can’t be combined, this helps keep things fair and secure for everyone. We’re glad to hear you’re enjoying the options and making the most of it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look