Please do yourself a favour and stay away from here they only pay some people if your a lucky one I wasn’t promise you everything then suddenly lock you out of your account bcz if asking to be paid so... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Taking ages. For every f thing. Nether they axept revolut for proofing adres and payment. Nether they paying out quick. Taking 3 days until you may get your simple 45€ back after investing 500€... sad... See more
Company replied
Easy to set up an account and deposit/withdrawls are super fast. Games pay out extremely well if you’re able to pick the right one at the time. There’s heaps of online casino websites out there but re... See more
Company replied
RetroBet! RetroBet is honest and fair they give good bonuses and cash back on your spending. I have won over $400 and my claims were successful when claiming withdrawals. IV had good winning featu... See more
Company replied
You should know
3.0
Average
383 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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So far i have not encounter any problem…
So far i have not encounter any problem with Retrobet Casino. Customer service is good.
September 21, 2025
Unprompted review
Reply from RetroBet
Hello Jayson,
Thank you for your positive feedback! We're delighted to hear that your experience with RetroBet has been smooth and that our customer service has met your expectations. Providing reliable support and a hassle-free gaming environment is our top priority.
If you ever need assistance or have suggestions, we’re here for you 24/7. Wishing you continued good luck and enjoyable moments ahead!
Best regards,
RetroBet
So much better speed
So much better speed , no international fees , lots of bonuses . Great service
September 21, 2025
Unprompted review
Reply from RetroBet
Hello Matthew,
Thank you for your kind words! We're glad you’re enjoying the faster speed, fee-free experience, and all the bonuses we provide. Great to know the service has met your expectations.
Warm regards,
RetroBet
Love this casino there fair get your…
Love this casino there fair get your money straight away good slots
September 22, 2025
Unprompted review
Reply from RetroBet
Hello Gary,
Thanks a lot for your kind words! We're glad you’re enjoying the slots and fast payouts - fairness and quick service are exactly what we aim for.
Warm regards,
RetroBet
10/10 response time on any questions I…
10/10 response time on any questions I had, really fast rtp. Good bonuses and good games
September 23, 2025
Unprompted review
Reply from RetroBet
Hello John,
Thank you for sharing your experience! We're delighted to hear you’ve enjoyed the fast response times, strong RTP, and the mix of bonuses and games.
Best wishes,
RetroBet
Signed up today and been good so far
Signed up today and been good so far
September 23, 2025
Unprompted review
Reply from RetroBet
Hello Feen,
Thank you for sharing your first impressions! We're happy to hear things have been good so far and hope your experience keeps getting better with time.
Best wishes,
RetroBet
I enjoyed the different games and when…
I enjoyed the different games and when I didn't recieve my bonus they didn't take long to put my bonus in my account and wished me the best of luck that's what I call a friendly service. 👍
September 4, 2025
Unprompted review
Reply from RetroBet
Hi Jacqueline,
thank you for your lovely feedback! We’re glad to know you enjoyed the variety of games and that our support team was able to quickly sort out your bonus issue with a friendly touch. Wishing you the very best of luck in your future spins!
Warm regards,
RetroBet
SCAM!! They steal your money. Stay away
I deposited and played on RetroBet, and had won just over AUD $900. .
Verifying my account went through a breeze and thinking back, I probably should have known then, this casino was a scam!
After trying to withdraw the $900 of my winnings i receive an email saying I “exceeded the maximum bet limit of AUD 7.50 while using a bonus” and they instantly removed ALL my winnings !!!! I know for a fact I did not once bet over $7.50. I didn’t even go as high as $5!
The whole $900+ was taken. Stolen from my account!! I emailed them straight away and surprisingly they did send through my betting log. There is not one single bet over the $7.50 bet they claim I breached. There isn’t one bet over $3.00!!!
I have asked them time and time again to PROVE to me how I broke the terms they alleged but all I get are responses the decision is final and basically to bad we stole your $900.
I just cannot believe Retrobet think it’s ok to STEAL their customers money. I will be seeking legal advice and taking this further.
September 13, 2025
Unprompted review
Reply from RetroBet
Thank you for sharing your detailed review with us. We are very sorry to hear that your winnings were confiscated and that you felt the decision was unfair. Please note that all bonuses are tied to specific terms and conditions, including maximum bet limits, and these rules are in place to ensure fairness and compliance. That said, we understand how frustrating it must have been for you to see your winnings removed despite believing you stayed within the limits. Your feedback is valuable, as it highlights the importance of transparent communication and clear evidence when such decisions are made. If you have further questions, please don’t hesitate to reach out to our support team again — they will be glad to assist you.
Ok si i got an email saying i have 20…
Ok si i got an email saying i have 20 ND high bet spins i try to activate the bonus not working i go in the chat and surpise it tell me if for new players only 🙄 BUT it dosent say in the email i aske him to show me where is this "term"and he say unfortunatley not every detail is in the email ,i mean wait what? I wish i cpuld put the picture with the conv ,very bad retro bet dissapointed
September 6, 2025
Unprompted review
Reply from RetroBet
Thank you for your review, and we are sorry to hear about the confusion with the no-deposit free spins offer. We understand your frustration when terms are not clearly mentioned in the email. Please contact our support team again so your case can be reviewed and clarified.
I'm of the opinion Retrobet is a scam
All was fine with this casino until I went to verify payment to make a (small enough) withdrawal. After several rejections of my documents, its now at pending for a couple of days which I presume means it hasn't been rejected. I can no longer get through to an agent on the site and my emails aren't being answered. If casinos need verification to withdraw,, they should nred it to deposit but theyve no problem taking it. When i requested to close my account i got a respinse within hours. My emails have been ignored for at least 4-5 days now. Very disappointed with this as otherwise a great sire
August 8, 2025
Unprompted review
Reply from RetroBet
Thank you for your review, and we are sorry to hear about the frustration you experienced with verification, withdrawals, and communication delays. We understand how disappointing it is to feel ignored after several attempts to resolve your issue. Please contact our support team again so your case can be reviewed and clarified.
my account was hacked and my password…
my account was hacked and my password was changed without my knowledge which led to me losing 25k in my balance which I waited 3 weeks to withdrawal , I am trying very hard to reach out to retro bet to help recover my funds but I get no response it took almost 3 weeks to verify my account because of a statement issue. I would not recommend this site at all total scammers
August 14, 2025
Unprompted review
Reply from RetroBet
Thank you for your review, and we are sorry to hear about the security issue with your account and the loss of your balance. We understand how distressing it is to experience hacking and then not receive clear assistance. Please contact our support team again so your case can be reviewed in detail and clarified.
Warning: RetroBet Took My Money Without Warning(scaming website)
I deposited and played on RetroBet recently, and had AUD 1,300 in my account. Out of nowhere, I received an email saying I “exceeded the maximum bet limit of AUD 7.50 while using a bonus” and they instantly removed ALL my winnings.
Here’s the problem:
No real-time warning – At no point did the system show a pop-up, alert, or any in-game notification telling me that my bet was over the limit. If they truly cared about fairness, they would stop the bet or warn the player BEFORE taking action.
Hidden rule – This so-called “max bet rule” is buried deep in their Terms & Conditions page on their website. It is not displayed clearly in the bonus description or during gameplay. Most players wouldn’t even know it exists.
Disproportionate penalty – Even if I had accidentally placed a slightly higher bet, taking away the entire AUD 1,300 is excessive and feels like theft. A fair company would void only the affected bet, not the whole balance.
No evidence provided – They did not send me any actual game log, timestamp, or bet history to prove the alleged breach.
This is predatory behaviour targeting players who make honest mistakes. They use hidden fine print to justify wiping out your balance, and it’s clear they rely on players not reading pages of legal text before playing.My advice: Stay far away from RetroBet.
There are plenty of online casinos that operate transparently and treat customers fairly. This one clearly does not.
August 10, 2025
Unprompted review
Reply from RetroBet
Thank you for your review, and we are sorry to hear about your negative experience with the bonus terms and withdrawal. We understand how frustrating it is to lose your winnings due to rules that were not clearly communicated in real time. Please contact our support team again so your case can be reviewed and clarified in detail.
Withdrawal is a nightmare.
Playing was good. My withdrawal was reviewed for a few hours. Then i get back a request for :all sent and attached as one screenshot. Photo ID, passport, bank card, bank account summaries. But to sign up you need name,email and a password? What a joke.
August 11, 2025
Unprompted review
Reply from RetroBet
Thank you for your review, and we are sorry to hear about your frustration with the withdrawal process. We understand how inconvenient it feels to provide many documents after a simple registration. Verification rules are required for security, but we regret if this was not explained clearly. Please contact our support team again so your case can be reviewed and clarified. Our goal is to make withdrawals as transparent and smooth as possible.
Reply from RetroBet
Hi Jade,
Thanks for playing with us - we'll keep the good times (and hopefully big wins) rolling your way!
Happy gaming,
RetroBet
Their free promotional emails that are…
Their free promotional emails that are in line with other players large winnings are a great feature & gesture
August 2, 2025
Unprompted review
Reply from RetroBet
Hi Slikasf,
We love keeping the energy high with emails that celebrate those epic moments – and yes, they’re always 100% yours to enjoy, no strings attached.
Stay tuned & keep winning,
RetroBet
Casino is great and games are awesome…
Casino is great and games are awesome but make sure you read the fine print. There is very little chance of withdrawing any funds as you have to bet over 3000 dollars before you can. Even if you have deposited real money and then want it back, you can’t get it back. It’s a shame as it would be a much more popular platform if they were upfront about how the bonus money works.
August 1, 2025
Unprompted review
Reply from RetroBet
Thank you for your review, and we are glad to hear that you enjoyed the games and overall platform. We understand your frustration with the wagering requirements and the difficulty of withdrawing funds. Bonus offers always come with specific terms, but we regret if they were not communicated clearly enough. Your feedback helps us improve transparency for future players. Please reach out to our support team again if you would like more clarification about bonus rules and withdrawals.
Reply from RetroBet
Thanks for playing, Zy!
We're thrilled you're enjoying our games – that's what we love to hear! More exciting titles coming soon.
Happy spinning!
RetroBet
Reply from RetroBet
Hi Elijah,
We're absolutely thrilled to hear you're loving your time at RetroBet! Creating an excellent experience for players like you is what we're all about.
Keep enjoying those good vibes - we'll keep the fun rolling!
Happy gaming,
RetroBet
Awesome bonuses
Awesome bonuses, and customer service. Fast, stress free withdrawals.
January 19, 2025
Unprompted review
Reply from RetroBet
Thank you for the great review! We're happy to hear you're enjoying the bonuses, helpful customer service, and smooth withdrawals.
The RetroBet Team
Winnings recieved fast
Winnings recieved fast, great bonuses. Recommended
April 16, 2025
Unprompted review
Reply from RetroBet
Thank you for your feedback! We're glad to hear your winnings were received quickly and that you're enjoying the bonuses.
The RetroBet Team
Good range of slots and fast withdrawal…
Good range of slots and fast withdrawal can recommend anytime
April 24, 2025
Unprompted review
Reply from RetroBet
Thank you for the great feedback! We're happy to hear you’re enjoying the slot selection and quick withdrawals. Your recommendation means a lot to us.
The RetroBet Team
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