While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Great idea, poorly executed

It takes a lot for me to leave a bad review. RevenueCat is a great idea, but poorly executed. The documentation is scatty, their API is inconsistent, there has been 2 sets of downtime since I signed up and the level of support from RevenueCat is absolutely unacceptable. For a company that takes a 1% cut of your revenue forever—potentially up to thousands of dollars per month—this is beyond ridiculous.

5-10 business days for an email response? If I’m lucky, maybe 2-3 days. Their documentation is a joke, basically saying to try the obvious and failing that “Go ask someone else on the forums” And their forums? Just a graveyard of unanswered posts with people begging for updates.

I’ve been stuck trying to fix Android issues for over a week. I’m confident my setup is correct, but still, nothing works. Getting any kind of timely help from RevenueCat is like pulling teeth.

I even wasted time in one of their Q&A sessions on the recommendation of their support team, which was nothing more than a shameless product pitch. Their exact words: “We aren’t answering implementation questions today.” despite half of the people on the session voting for implementation help.

It’s clear to me that RevenueCat doesn’t prioritise supporting their customers. Their strategy is obvious—sign up as many people as possible, then leave them hanging. When our success is literally their success, how can they justify this level of neglect? It’s infuriating.

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Dont use with Unity

Dont use with Unity.

They acknowledge you get null pointers when using the Editor... but that is apparently ok and you should use a real device instead. So prepare for you coding to take 20 times longer than normal?

May 8, 2024
Unprompted review
Show reviews in all languages. (7 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look