Revital Reviews 

My order placed on 14th Feb '26 for £27 worth of supplements has still not arrived. I cannot speak to them (number not known) and no reply to my email.

I am sorry to have to leave this review as previously I have been satisfied with Revital and have had a subscription.
However the usual delivery did not arrive in early March although my payment of over £50 was taken from my card on March 3rd.
I enquired about non delivery and was told supplies were difficult to obtain and offered a refund. This did not arrive and I have now been emailing regularly and on some occasions getting replies promising refund in 3-5 days.
I have just checked my credit card yet again and STILL no refund!
My patience is now exhausted hence this review.

I have used Revital for 3 past online orders and have always been satisfied with the delivery and my purchases. However, the order I placed almost 2 weeks ago is still showing as unfulfilled. I have sent 2 emails which have been unanswered and have phoned the number on the website numerous times during the stated business hours only for the line to be dead. How do I get hold of this company? I just want to know why my order isn't being processed.

Absolutely do not use these. Ordered some vitamins over two months ago, still not delivered. Sent multiple emails to no response. Phone number now not recognised. AVOID!!!

I have been using revital for years without any problems. However, for the 1st time I set up a subscription for probiotics. The money for first subscription was taken on 16th March but the items haven't been despatched. I have tried calling but unable to get through. Its as if their phones have been cut off. Ive sent multiple emails to which I have received no reply. So they have my money & ive run out of probiotics and they've not fulfilled my order I have phoned my credit card co & i need to complete a charge back form 30 days after they took my payment.

I shall give no stars at all for the revital. I returned goods (order no. 2385483 ) wait for refund, sent five emails to follow up but no response. Phone number is incorrect number on the website. Also Ordered something in Feb 26, order no. 2420203 , out of stock then, but supposed to deliver in March but no goods received, terrible customer service, will have to go through bank to claim money back and cannot key get away with this. This company should be exposed so no customer will experience this again.

Sad this company takes your money when you have a subscription even if the product is not in stock. I am now asking for a refund and no one is replying and the phone line does not work. Very unprofessional

No goods received and no replies to emails.

I made my initial order on 4 Feb. 2 months later I am still awaiting part of my order. Having waited the 2 additional weeks they suggested before processing a refund I then requested a refund as offered. Two weeks later and two emails later the phone lines have been cut and I have had no response. Are they about to go under? I would never go back. Read all of the reviews from 2026 before ordering. I suggest you don't ....

14 April - still no response to any of my emails. Phone lines still down

Was supposed to to have my order a week ago. I emailed them and they haven't replied.

Bad experience. I ordered 2 of the same product and they only sent out one, despite the order note stating both had been dispatched. When I emailed in they said they expected stock to be back in in over a month since I ordered. Only refunded the product when I emailed and chased. They shouldn’t have had it on their website in the first place. Do not recommend.

Order 2421016
£283 order on 22/02.
16 days later nothing.
I rang up - "The order is delayed due to supplier issues. Not our fault that's why we didn't tell you".

AVOID.

What on earth is going on?? You put your trust in an online company only for them to take your money, not provide the product you’ve paid for and then ignore all emails and switch their phone lines off. Surely that’s stealing right? Absolutely cowboys. Not to mention rude and dishonest. I can’t imagine the people who are behind this company are sleeping too well at night at the moment. Refund your customers who haven’t received the goods they trusted you with. Annoying.

Order Number- #2419020
Ordered supplements from Revital (a London-based company) on 15 February, and it’s now 4 March and I’m still missing part of my order. Absolutely ridiculous.

Customer service is non-existent. Emails are ignored. The phone number on their website and emails is basically useless — every option you press makes the call hang up. The only option that doesn’t disconnect immediately is option 1 for sales, but when you select it the phone just rings and rings and eventually hangs up. No one ever answers.

They also never send orders in one delivery, everything comes separately and it takes forever. At this rate it’s almost been a month just to receive a simple supplement order from a company that’s literally based in London.

I genuinely don’t know why I even bothered ordering online when I could have walked into a local supplement shop and bought the exact same products immediately.

They have completely lost my custom. They still owe me one item from my order and need to either refund it or send it immediately. Once that’s sorted, I will never order from them again.

One of the worst customer service experiences I’ve had.

Order placed for vitamins with a 2-4 day leadtime. When items were not received on time I emailed and was told the items are out of stock with their supplier and would be a further 3 weeks. When I wrote back asking for a refund twice I have heard nothing back. They are not answering their phones either. I wish I had read the reviews on here beforehand as there is clearly an issue with the company as they cannot meet their promises and go quiet once a refund is requested. I am very disappointed as I am out of pocket as I have had to buy the vitamins I needed from elsewhere in the meantime. I'll update on here if anything changes...

What happened to this company??? Before I ordered many times without problem, now you have to wait ages for the items and they send it however suits them. I placed an order in November and received it after 2 months in January!! I have complained about it and they offered just 5£ voucher for waiting 2 months. I have placed order 27 th January for the item in stock, NOT pre-order and no response. There is no update about the order. Maybe they are going bust and trying to do damage control or new terrible management took over???

Not responding to my email and not had my order. Very disappointing and yet they are sending me emails for further supplements. I have no idea what is going on but since November no one seems to be receiving their orders. Sort it out, many would-be customers are jumping ship!

AVOID THIS SITE I PURCHASE SOME VITAMINS WEEKS AGO WORTH £235 I DIDNT RECIVED ANY ,NO REPLY TO EMAILS NO ANSWERS TO THE PHONE ,,STAY AWAY

I have sent 4 emails so far and no answer no apologies and no refund from them totally appalling service, 11 days passed, they do not care about anyone, you are non existent. Just avoid them at all cost, save yourself time and disappointment, so sad people behind.

It appears that Revital are having issues with fulfilling online orders. Fair enough, however, there's no communication, no updates and I'm still waiting on fulfilment of my order from January 2026. I won't be buying from them again.