Buy with confidence - Great customer service
Being new technology and with all of the horror stories in the run up to Christmas about imported hover boards we were really nervous about choosing a board for our daughter. We chose a Revoboard as although not the cheapest on the market, its a UK company and had some positive reviews for service.
When the big day came it became apparent that the board had a glitch.
With fingers crossed I emailed the guys at Revoboard for help on Boxing Day and was really pleasantly surprised to get a very polite answer back very quickly with some helpful advice on what might be the issue but more importantly with reassurance that if need be they'd back up their promises and replace the board if need be.
This instantly gave us confidence that we weren't going to be left in the lurch.
As it turned out it wasn't a quick fix and a couple of days later when we had tested it out to make sure we got back in touch. Revoboard had no hesitation in offering us a replacement board and arranged a courier to deliver it and take the original away at the same time. The new one works great, it looks and feels a quality item and is getting a lot of use.
As with any electrical item they tend to either work trouble free straight out of the box or not and we have all experienced this. But its how a company responds when something goes wrong which can set them apart. Revoboard went above and beyond our expectations especially over the Christmas period which must have been difficult and we couldn't be more pleased with all the help they gave us.








